Self-service Vending Fridge now available

April 26, 2012

There's a new refrigerator on the market that allows customers to buy cold products using QR codes and a Mobile App. The Vending Fridge, created by ShelfX, a…

Infographic: The evolution of customer experience

Sheridan Orr gives an overview and history of the ever-changing customer experience.

Tesco slows its roll

April 19, 2012

Five years ago, Tesco began its quest to become one of the largest grocers in the U.S. when it opened its first Fresh & Easy stores featuring mostly…

Study: Airport retailers will increase sales with self-service, mobile & wayfinding

April 19, 2012

Airports and airport retailers looking to better serve and generate more revenue from today's time-starved and mobile-enabled travelers are missing…

Canadian retailers finally embracing kiosks

April 16, 2012

Canadian retailers are embracing kiosks, hoping to increase sales for DVD rentals as well as a variety of other products, according to Metro News Canada.

3 ways to stop theft at the self-checkout

Security experts give tips on protecting inventory.

Bad execution: Why good kiosk ideas fail

by Michael Ionescu — President, Ionescu Technologies

My last blog detailed some kiosk programs that I thought have been relatively successful in recent years. The common theme of these successful programs seemed…

Self-checkout kiosks: Love 'em or leave 'em?

April 9, 2012

It seems self-checkout is either loved or hated. While Walmart and CVS are adding more self-scanning lanes, at least two grocery chains — Albertson's and Big…

Will poster shopping change the face of retail?

March 23, 2012

Since Tesco's poster retail experiment in a Korean subway station last June, the idea of using QR codes and NFC tags to let consumers make purchases from…

Ice cream shop using iPad kiosks

March 21, 2012

Twistee Treat, a QSR chain with 35 locations in Missouri and Florida, has deployed Revel Systems' point-of-sale iPad kiosk system throughout its Florida…

Commentary: 4 steps to deploying self-storage kiosks

Implementing a self-storage kiosk system isn't as difficult as it seems if you stick to a plan.

QA Graphics to demo kiosks at NRA

March 9, 2012

QA Graphics, an Iowa creative design firm, is showcasing its solutions, including interactive nutritional kiosks, digital menu boards and mobile apps May 5-…

Company launches Web app, rental kiosks for self-service storage

March 6, 2012

Akiba by Rental Payment Solutions has launched its web application allowing self-storage customers to reserve and lease storage units in real time on stores…

Tennessee mulling self-checkout beer ban

February 28, 2012

According to WBIR TV-10 in Knoxville, Tenn., the Tennessee legislature is considering a ban on beer sales at self-checkout terminals:

Study: Shoppers don't think m-commerce is secure

February 27, 2012

Only a limited number of shoppers are using mobile technologies to buy their goods, despite ongoing investments in a multi-channel approach from retailers…

Study: Online retailers aren't ready for tablets

February 17, 2012

Fewer than one-third of retailers have optimized sites for tablet commerce, according to a report, "Mobile & Tablet e-Commerce: Is anyone really ready?" by…

Australian retailer taking 'window shopping' to next level

February 16, 2012

Australian multichannel fashion brand Sportsgirl is unveiling a 24/7 shopping experience with a "window shop," that allows customers to purchase products…

Billing Revolution becomes Buck, announces single-click mobile checkout

February 15, 2012

Mobile payment platform provider Billing Revolution is changing its name and working with some new high-profile partners. The payment start-up announced it has…

Udi's Food using ShelfX self-checkout

February 13, 2012

ShelfX, a provider of a self-checkout and inventory management solution, announced today that Udi's Food will integrate the system to shorten customer…

Hometown of Lance Armstrong set to roll out bike-rental kiosks

February 1, 2012

According to the Daily Texan, bicycle-rental kiosks should soon be springing up around Austin, Texas, thanks to the upcoming Bike Share Program of a local bike…