Study: Adoption of contactless payments shows 30% lift in total spend

May 4, 2012

MasterCardAdvisors has released the results of its first PayPass Adoption Study, a quantitative analysis of the changes in U.S. account transaction behavior…

NCR's Silver is 'more than a mobile POS solution'

NCR is confident that independent retailers will quickly adopt its new "total retail solution."

Survey: 66 percent of retailers exploring mobile POS

April 30, 2012

Motorola Solutions has released a report that shows an increasing interest from retail, hospitality and field service industries for mobile Point of Sale…

NCR enhances self-checkouts with new software

April 27, 2012

NCR Corporation is making its Advanced Back Office sofware available to U.S. independent grocery stores through the NCR Interact Global Partner Program, NCR's…

Self-service Vending Fridge now available

April 26, 2012

There's a new refrigerator on the market that allows customers to buy cold products using QR codes and a Mobile App. The Vending Fridge, created by ShelfX, a…

Infographic: The evolution of customer experience

Sheridan Orr gives an overview and history of the ever-changing customer experience.

Tesco slows its roll

April 19, 2012

Five years ago, Tesco began its quest to become one of the largest grocers in the U.S. when it opened its first Fresh & Easy stores featuring mostly…

Study: Airport retailers will increase sales with self-service, mobile & wayfinding

April 19, 2012

Airports and airport retailers looking to better serve and generate more revenue from today's time-starved and mobile-enabled travelers are missing…

Canadian retailers finally embracing kiosks

April 16, 2012

Canadian retailers are embracing kiosks, hoping to increase sales for DVD rentals as well as a variety of other products, according to Metro News Canada.

3 ways to stop theft at the self-checkout

Security experts give tips on protecting inventory.

Bad execution: Why good kiosk ideas fail

by Michael Ionescu — President, Ionescu Technologies

My last blog detailed some kiosk programs that I thought have been relatively successful in recent years. The common theme of these successful programs seemed…

Self-checkout kiosks: Love 'em or leave 'em?

April 9, 2012

It seems self-checkout is either loved or hated. While Walmart and CVS are adding more self-scanning lanes, at least two grocery chains — Albertson's and Big…

Will poster shopping change the face of retail?

March 23, 2012

Since Tesco's poster retail experiment in a Korean subway station last June, the idea of using QR codes and NFC tags to let consumers make purchases from…

Ice cream shop using iPad kiosks

March 21, 2012

Twistee Treat, a QSR chain with 35 locations in Missouri and Florida, has deployed Revel Systems' point-of-sale iPad kiosk system throughout its Florida…

Commentary: 4 steps to deploying self-storage kiosks

Implementing a self-storage kiosk system isn't as difficult as it seems if you stick to a plan.

QA Graphics to demo kiosks at NRA

March 9, 2012

QA Graphics, an Iowa creative design firm, is showcasing its solutions, including interactive nutritional kiosks, digital menu boards and mobile apps May 5-…

Company launches Web app, rental kiosks for self-service storage

March 6, 2012

Akiba by Rental Payment Solutions has launched its web application allowing self-storage customers to reserve and lease storage units in real time on stores…

Tennessee mulling self-checkout beer ban

February 28, 2012

According to WBIR TV-10 in Knoxville, Tenn., the Tennessee legislature is considering a ban on beer sales at self-checkout terminals:

Study: Shoppers don't think m-commerce is secure

February 27, 2012

Only a limited number of shoppers are using mobile technologies to buy their goods, despite ongoing investments in a multi-channel approach from retailers…

Study: Online retailers aren't ready for tablets

February 17, 2012

Fewer than one-third of retailers have optimized sites for tablet commerce, according to a report, "Mobile & Tablet e-Commerce: Is anyone really ready?" by…