Touchscreens get green light from more retailers

June 4, 2006

The Detroit News: Customers are doing for themselves what used to be done by clerks and cashiers as retail and service transactions move from personal touch…

Standards take center stage at NACStech 2006

by James Bickers — Editor, Networld Alliance

The annual technology summit of the National Association of Convenience Stores was host to the gamut of devices that power c-stores - and the standard that…

ATMs, kiosks may move toward the middle

If ATMs and kiosks are "cousins if not brothers of each other" as Mike Lee, CEO of the ATM Industry Association recently said, why haven't the two industries…

Kiosk branding 101

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May 7, 2006

Attracting customers to kiosks is all about losing the "gray box effect." D2 Sales president Sandy Nix, an expert on branded kiosk enclosures, explains the…

Kiosk branding 101

by

May 7, 2006

Attracting customers to kiosks is all about losing the "gray box effect." D2 Sales president Sandy Nix, an expert on branded kiosk enclosures, explains the…

Retailers converge on Chicago

Retail Systems 2006 Convention & Expo, scheduled for May 21-24 at McCormick Place in Chicago, will include an array of self-service leaders.

What lies ahead for digital signage

by James Bickers — Editor, Networld Alliance

We asked several industry experts about their vision for the future of digital signage - the promise it holds for the next year, its possible uses and its…

Selling the boss: self-service's value for HR

Bio Lab training supervisor John Norregard told his peers in management that HR kiosks could solve their training woes - then he proved it.

Plan kiosk integration to maximize ROI

April 30, 2006

Adusa, Inc. president and chief technology officer Juan Perez discusses the dangers of poorly planned integration in grocery and food kiosks.

Kiosk news: First RFID item-level tagged store opens

April 26, 2006

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Plan kiosk integration to maximize ROI

April 25, 2006

Adusa, Inc. president and chief technology officer Juan Perez discusses the dangers of poorly planned integration in grocery and food kiosks.

Givex, Communitek announce gift, loyalty kiosk integration

April 25, 2006

TORONTO - Givex Corp., a card management company specializing in stored-value transaction processing, and Communitek Inc., manufacturer of loyalty kiosks…

Michigan takes in $3 million at license-renewal kiosks

April 20, 2006

The Detroit News: At the one-year mark, a state program to let vehicle owners renew their tags at kiosks has been used by 30,000 Michigan drivers, bringing in…

Parking kiosks turn major profit for Seattle

April 20, 2006

ePaynews: Payment card-enabled parking kiosks will bring the city of Seattle about $16 million in revenue in 2006, $6 million more than in 2003. With the new…

Winners of the 2006 KioskCom Excellence Awards announced

by James Bickers — Editor, Networld Alliance

For the fifth year, KioskCom has handed out accolades to the best self-service applications and providers. Here are the big winners.

Out with the old, in with self-service

by Robert Fincher — EVP, NetWorld Alliance

April 19, 2006

Retailers must save themselves. Customer service is on the decline, and only self-service can save it. NetWorld Alliance's Self-Service Division vice president…

Customer loyalty, profitability and razor-thin margins

April 9, 2006

This article appeared in the Retail Self-Service Executive Summary, Spring 2006.

Customer loyalty, profitability, and the razor-thin margin

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April 6, 2006

Robin Clark, editor of The Wise Marketer, explains how real loyalty is not just generated by discounts or novelty services, but by building a relationship with…

Kiosk News: Contactless payments safe despite virus scare

April 4, 2006

Our Sponsor   View as a Web page How-to-Guides Calendar of Events Industry Directory Product/Service Catalog News…

Bill-payment kiosks gaining ground in c-stores

April 2, 2006

Star News Online: Convenience stores, best known to weary motorists as sources for drinks and snack chips, are starting to gain a reputation as good places to…