Top customer experience tech honored at ICXSummit15

by Christopher Hall — w, t

The ICX Association earlier this week handed out its 2015 Excellence Awards to 14 winners in the categories of digital signage, kiosk and self-service and…

U-Vend expands self-service kiosks into Las Vegas market

July 1, 2015

U-Vend Inc., kiosk manufacturers for retail, has expanded its self-service ice cream kiosks, Mini Melts, into Las Vegas.

Self-service vending kiosk built to replace cafe draws negative reaction

June 22, 2015

A snack kiosk built to replace a demolished cafe has drawn a negative community reaction from Whitley Bay, U.K., with many residents calling it a "garden shed…

Unmanned self-service coffee shop integrates analytics

June 11, 2015

U.K.-based Honest Café, an unmanned self-service coffee shop, announced today it will be utilizing IBM's service Watson Analytics to discover key information.

How digital technologies are curing menu-labeling headaches

by Betsy Craig — pres, menutrinfo.com

The technology that drives digital signage menu boards and self-ordering kiosks inside restaurant locations today is being used to maintain nutritional…

McDonald's rolls out 'Create Your Taste' self-service kiosks

June 5, 2015

Now, select McDonald's customers will be able to create their own burgers with McDonald's new "Create Your Taste" self-service kiosks.

Apex Supply Chain Technologies rolls out self-serve restaurant kiosk

June 3, 2015

Apex has rolled out a new self-serve restaurant kiosk to allow on-the-go consumers to order from any device and pick up and pay for their food at the kiosk.

NEXTEP SYSTEMS announces patent for improved POS at restaurant kiosks

May 14, 2015

This patent's goal is to remove unnecessary options from restaurant kiosks' UI to create a more convenient POS.

Now kiosks are delivering freshly baked pizzas

by Bradley Cooper — Editor, Connect Media

Pizza is the go-to meal for almost every occasion. Normally there are only a few options to purchase pizza such as frozen, carryout or delivery. However, kiosk…

Beer kiosks deliver ale at Florida festival

April 7, 2015

Jacksonville, Florida residents grabbed a cold beer from kiosks at the One Spark festival April 7 to April 12. One Spark is a crowd funded festival taking…

Apple Pay and interactive kiosks

by Frank Olea

The next wave of major innovation to self-service kiosk solutions is the integration of mobile payment solutions, such as Apple Pay.

Paul Price to keynote Interactive Customer Experience Summit

Paul Price, CEO of marketing technology company Creative Realities, will offer ICX Summit attendees his expert insights and real-world examples for putting the…

Pay-at-the-table tablets coming to Red Robin locations this year

February 16, 2015

The Ziosk is a 7-inch tablet that gives guests the ability to pay when they're ready, order refills, play interactive games, enroll in the Red Robin Royalty…

New interactive map aims to make King's Island visits more fun

A digital signage experience firm recently released this video of an interactive map it has developed for the Ohio-based amusement park King's Island.

Is Panera 2.0 starting to pay off?

by Nicole Troxell — Associate Editor, Networld Media Group

Panera will report on its Q4 and FY 2014 earnings on Feb. 12, and the question on everyone's mind is, "How's that 2.0 thing going?" We sat down with Panera's…

Three technologies set to change self-service in 2015

by Marek Narkiewicz — CEO, GWD Media Ltd

From beacons to bitcoin, these technologies are poised to make a major impact on self-service in the coming months.

Ziosk tabletop ordering kiosks expand nationwide

January 16, 2015

Ziosk, provider of ordering, entertainment and pay-at-the table tablets, or tabletop kiosks, announced it has successfully installed tablets at restaurants…

New Year's resolution: Start the year with a great plan for your business

by Marla Topliff — President, Rosati's Pizza

If you’re one of those people who have great intentions but lack follow through, writing a good business plan is the first major test of your commitment.

Hardee's pilots 30 self-order kiosks

January 12, 2015

At the National Retail Federation's Annual Convention & Expo on Monday in New York City, Microsoft Corp. and CKE Restaurants Inc., parent company of Hardee's…

NorthStar beefs up restaurant security with Bluetooth MagTek card swipe

December 29, 2014

NorthStar Order Entry has integrated MagTek's DynaPro Mini card swipe and PIN entry device into its iPad hospitality ordering system developed by Custom…