Shanghai robot baristas brew coffee at the touch of a button

October 3, 2024

Hi-Dolphin Robot Technology's Cofe+ kiosk has launched in Shanghai, offering a fully automated, self-sufficient solution for café owners, according to a Tech…

Digital Menu Boards: Optimizing Displays for Autumn Food and Beverage Offerings

As the crisp autumn air brings fall leaves and pumpkin-spiced everything, it’s the perfect time for QSRs, restaurants, and cafes to refresh their menus and…

SSIS: Gong cha's digital transformation, a conversation with Rebecca Kahn

by Sandra Carpenter — Editor, Networld Media Group

In anticipation of her keynote address at the Self Service Innovation Summit this December, Kiosk Marketplace sat down with Gong cha's Rebecca Kahn to discuss…

Raydiant launches self-service kiosk

September 24, 2024

Raydiant, a company specializing in digital content management systems, has unveiled a self-service Order & Pay Kiosk designed to streamline operations and…

KFC India launches sign language training, interactive ISL kiosks

September 23, 2024

In a step toward inclusivity, KFC India has launched a comprehensive sign language training program for its entire workforce, according to a MediaNews4U…

McDonald's tests kiosk system for cash payments

September 12, 2024

McDonald's is piloting a system that allows customers to pay cash at digital ordering stations in a small number of U.S. stores, according to an Investopedia…

Big Chicken debuts 'O'Neal Family Secret Menu' on Bite kiosks

September 10, 2024

Big Chicken is bringing a taste of family tradition to its restaurants with the launch of the exclusive "O'Neal Family Secret Menu," available only through…

Steak n Shake sued for alleged biometric data privacy violations

September 10, 2024

A class action lawsuit has been filed against fast food chain Steak 'n Shake, alleging that its facial recognition ordering kiosks illegally collect biometric…

Square launches kiosk to streamline hospitality operations

September 3, 2024

Square, a financial services company, has introduced Square Kiosk, a self-serve ordering solution designed to alleviate staffing challenges in the hospitality…

Gong cha shares how self service kiosks enhance Gen Z customer experience

by Sandra Carpenter — Editor, Networld Media Group

In the inaugural episode of the Automation and Self-Service Podcast, Rebecca Kahn of Gong cha shares insight on how Gen Z customers interact with kiosks for a…

Porto's Bakery enhances digital ordering with Tillster partnership

August 15, 2024

Porto's Bakery & Café, a Southern California bakery, has partnered with digital ordering platform Tillster to elevate its online ordering experience…

Portillo's launches self-service kiosk strategy

August 7, 2024

Portillo's, a fast casual chain known for its Chicago hot dogs, is piloting self-service kiosks in select restaurants, according to a Yahoo!Finance report.

Kiosks helping to reduce staff at South Korean restaurants

August 2, 2024

South Korean restaurants that have adopted digital kiosks and tablet ordering systems have seen a significant reduction in staff, according to a government…

Grubbrr partners with Olo to boost in-store dining

August 1, 2024

Grubbrr, a self-ordering technology firm, has teamed up with Olo, a restaurant technology provider, to enhance the onsite dining experience

GoTab unveils self-ordering kiosks

July 23, 2024

GoTab, a hospitality technology leader, has introduced self-ordering kiosks designed to streamline operations and enhance the customer experience, according to…

McDonald's Korea launches voice guidance kiosks, assists visually impaired

July 2, 2024

McDonald's Korea has recently installed kiosks with voice guidance at all of its stores nationwide to better serve visually impaired customers, according to an…

McDonald's Korea teaches seniors how to use self-service kiosks

June 25, 2024

McDonald's Korea has partnered with the National Institute for Lifelong Education to launch an in-person training program for seniors interested in using…

PDQ selects Grubbrr to enhance guest experience with self-ordering kiosks

June 20, 2024

PDQ Chicken, a fast-casual chain known for its fresh chicken tenders, has partnered with Grubbrr, a provider of self-ordering technology, to equip all their…

Georgia couple launch PizzaForno automated pizza vending machine

June 18, 2024

PizzaForno, a North American automated pizza vending machine company, has opened a location in St. Simons Island, Georgia. Husband and wife Tanner and Holley…

Thanx partners with Bite to enhance QSR, fast casual restaurant experience

June 18, 2024

Thanx, a guest engagement and retention platform for restaurants, is partnering with Bite, a provider of intelligent kiosk solutions for fast-casual and QSR…