Restaurants News & Media
Digital signage boosts fast casual customer experience
Digital signage isn't just a pretty display, it's also a tool to boost sales, customer experience and more. Fast casual and quick-serve restaurants are…
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Special Report: 'tipping point' on the way for restaurant self-serve kiosks
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A special report explores the growing interest by restaurants in self order kiosks. While determining return on investment poses challenges, the market is…
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10 reasons to attend the 2017 ICX Summit
by Christopher Hall — w, t
If you are responsible for improving customer engagement for your organization, here are 10 reasons you should make your way to Texas for the ICX Summit.
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QSRs find indoor kiosks improve customer experience, deployments accelerate
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Self-serve kiosks help consumers order and pay for meals faster, reducing wait times and allowing QSRs to serve more customers faster. As a result, national…
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ADA lawsuits targeting kiosks: part 1
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Because the ADA does not specify how kiosks should accommodate the visually impaired, the industry is challenged in how to comply with the law's mandate.
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Olea Kiosks introduces drive-thru kiosk for QSR, fast casual restaurants
March 29, 2017
Olea Kiosks has introduced a drive-thru kiosk for the QSR and fast casual industries. The new device has been dubbed the Detroit in honor of the city that made…
read nowToast partners with Punchh restaurant marketing cloud to improve customer engagement
March 29, 2017
Toast, a restaurant technology platform, has integrated its restaurant POS with the Punchh restaurant marketing cloud to deliver engagement, loyalty and…
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How self-serve kiosks can rescue corporate dining — part 2: how the solution came to be
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
While self-serve kiosks allow corporate dining locations to eliminate the cashier and improve the speed of service for customers, there had been no…
read nowAmerican Council of the Blind sues Eatsa over kiosk and app access
March 24, 2017
The American Council of the Blind has sued Eatsa, a fast-food chain that uses automated self-service kiosks and ordering apps, over insufficient access…
read nowQikServe unveils kiosk ordering solution for hospitality sector
March 23, 2017
QikServe, a multichannel ordering and payment specialist, has rolled out a new solution for hospitality businesses that are looking to implement kiosk-based…
read nowSelf-order kiosks come to McDonald's in Las Vegas
March 23, 2017
Customers walking to the checkout area of a southwest valley McDonald's can see that the technological future of fast-food ordering and customer service has…
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How self-serve kiosks can rescue corporate dining — part 1
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The self-serve kiosk rewrites the economics of corporate dining.
read nowBixolon showcases mobile and printing solutions
March 10, 2017
Bixolon recently showcased its range of mobile and printing solutions at Euroshop 2017 in Germany from Mar. 5-9. The company displayed its 3-inch thermal…
read nowMcDonald's will have 2,500 'Experience of the Future' restaurants in 2017, including ordering kiosks
March 2, 2017
McDonald’s will accelerate its deployment of ordering kiosks in 2017 under a long-term growth plan unveiled during its Company Investor Day presentation.
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Kiosk Marketplace announces the first annual Most Innovative Kiosk Awards
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The first annual Kiosk Marketplace Most Innovative Kiosk Awards honors excellence in eight customer categories. More than 400 readers filled out ballots and…
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Kiosk translates in sign language to assist hard of hearing customers
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Juke Slot develops a kiosk that offers sign language for hard of hearing customers, a significant market with special needs. One customer's experience alerted…
read nowWendy's plans to have kiosks in more than 1,000 North American restaurants in 2017
February 23, 2017
More than 1,000 Wendy's restaurants in North America will have kiosks in 2017, Chief Information Officer David Trimm stated at the company's recent investor…
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How self-serve kiosks get the orders rolling at Burger Boss
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Burger Boss, a fast casual chain in Southern California, has found self-serve kiosks a great tool for engaging customers in creating their orders and in…
read nowUK-based restaurant chain Crepaffaire deploys imageholders self service kiosks
February 16, 2017
Crepaffaire, a UK-based crepes restaurant chain, has deployed imageholders Shell+ iPad Pro tablet kiosks, according to a press release. The Shell+ tablet…
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FastCasual's parent company launching FoodTruckOperator.com
by Cherryh Cansler — Editor, FastCasual.com
Networld Media Group will launch FoodTruckOperator.com on April 1. It will cover industry trends and news, profile business owners and explore the technologies…
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