Self-Service Ordering Kiosks are Transforming the QSR Environment

Whether you’re looking for a quick bite to eat while driving down the highway, somewhere to take your kids’ soccer team for dinner after a big game, or a…

Eatsa rebrands as Brightloom, will leverage Starbucks digital software to create platform for restaurants

July 22, 2019

Eatsa, a provider of self-service technology for restaurants, has rebranded itself as Brightloom and announced plans to offer an end-to-end, cloud-based…

Ordercounter Ventures to introduce self-serve kiosks, restaurant technology at partner conference

July 22, 2019

Ordercounter Ventures, a point of sale software provider for restaurants, is hosting its third annual partner conference in San Antonio, Texas from…

Impulsify teams with Shiji Group to expand retail POS deployments

July 19, 2019

Impulsify Inc., a provider of retail software, has finalized a partnership with Shiji Group, a provider of software solutions and services for the hospitality…

Tillster 2019 research finds self-service kiosks expanding in restaurants

July 16, 2019

Self-service kiosks continue to grow in quick service and fast casual restaurants, according to the 2019 Self-Service Kiosk Index released by Tillster, a…

Freedompay extends partnership with Agilysys

July 9, 2019

Freedompay, a commerce payments platform, has extended its five-year partnership with Agilysys, a provider of hospitality software solutions and services…

How Dairy Queen franchisee introduced self-order kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Teaming with Panasonic, a Texas Dairy Queen franchisee was able to install self-order kiosks that have resulted in higher tickets, consistently.

Kiosks Enhance Convenience

Convenience Stores (C-Stores) are increasingly using self-service kiosks as a tool to help them gain a competitive edge, and are reporting increased revenue…

Texas Dairy Queen franchisee pioneers self-order kiosk

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Michael Clarke, a Texas Dairy Queen franchisee, recently became the chain's first franchisee to introduce self-order kiosks and has boosted tickets in high…

Cashierless stores? The jury's still out but self-service is coming despite challenges

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Panelists at the Interactive Customer Experience Summit agreed cashierless technology has a role to play in retail, but it will not remove the human element.

Customers adapting to kiosks, but acceptance not uniform in all scenarios

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of experts who have introduced kiosks in various types of settings shared their ideas on how to make sure kiosk deployments are effective for customers…

ICX Summit: our customer experience collaboration lab

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Interactive Customer Experience Summit in Dallas provided the type of education and networking that benefits people in all segments of the customer…

Taco Bell, Bell Canada Smart City Kiosks grab Elevate Awards

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Interactive Customer Experience Association honored Taco Bell’s All-Access Self-Order Kiosks by Elo Touch Solutions and Bell Canada Smart City Kiosks…

Clientron Corp. introduces self-serve kiosk

June 5, 2019

Clientron Corp., a provider of POS, automotive electronics and embedded systems, has introduced a self-service kiosk for the retail and hospitality industries…

Howard Technology Solutions expands into QSR space, will present kiosks at ICX Summit

May 31, 2019

Howard Technology Solutions has expanded into the QSR space and will present its QSR kiosk and kiosk family at the Interactive Customer Experience Summit, June…

Kiosk Marketplace editor reviews 39 kiosk companies at National Restaurant Show

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The National Restaurant Show set another record for kiosk introductions. Kiosk manufacturers have heeded the call from restaurants looking to automate the…

Self-service pioneer Wow Bao grabs Fast Casual Top 100 first place honors

Wow Bao, a fast casual that has offered self-serve kiosks since 2009, won the top spot on this year's Fast Casual Top 100 Movers & Shakers. Company CEO…

Coca-Cola, Omnivore launch platform to 'minimize friction between restaurants, third-party technologies'

May 22, 2019

Over the past few years, digital restaurant technology has exploded. Online ordering, reservations, third-party delivery, loyalty programs and kiosks are…

Omnichannel: A big reason for the cloud shift in restaurants

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Cloud software allows operators to take an omnichannel approach to improve the speed of service, noted a panel of foodservice executives who shared their…

Lavu certifies Epson receipt printers

May 22, 2019

Lavu, a mobile POS system for restaurants and bars, has certified three Epson receipt printers, according to a press release. Epson's TM-m30-and OmniLink…