Kiosks help Cafe Rio boost store count

June 30, 2023

Self order kiosks are playing an important role in Cafe Rio Mexican Grill's U.S. expansion, according to a press release.

Epson intros thermal receipt printer

June 29, 2023

Epson America Inc. has introduced its m-Series OmniLink TM-m50II-H thermal receipt printer, according to a press release.

Kiosks, AI keeping wait times down at Scooter's drive-thrus

Nathan Lester, senior director of Drive-Thru Innovation at Scooter's Coffee, reveals how technology helps the chain with its "scoot on through" customer…

Steak 'n Shake to add PopPay facial recognition self-order kiosks

June 23, 2023

Steak 'n Shake will offer PopPay, a facial recognition payment acceptance service, on its self-ordering kiosks in select locations in the Orlando market, with…

University of Maine taps Infor POS for foodservice

June 22, 2023

The University of Maine in Orono has decided to implement Infor Point of Sale for its dining operation, according to a press release.

Snack POS integrates with third-party delivery services

June 7, 2023

Snack POS, a provider of POS solutions for restaurants, has integrated its POS with third-party delivery applications, such as UberEats, Grubhub, DoorDash…

German restaurant combines self-serve kiosks with pager system

June 7, 2023

Bona'me, a Cologne-based Kurdish-Turkish restaurant with branches in eight German cities, has combined a self- service kiosk with a pager system to streamline…

Voice order at the self-service kiosk? Coming right up

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Ben Kaplan of PLNT Burger and Ken Sutton of Yobe Inc. are working on a voice solution that will allow guests to speak their order at a kiosk and pick it up in…

Powering the QSR customer experience: AI and machine learning

Artificial intelligence and machine learning are being deployed to personalize the customer experience at self-serve kiosks and drive-thrus in the restaurant…

NAPA Technology taps Clear for age verification on alcoholic drinks

June 1, 2023

NAPA Technology, which provides WineStation and TapStation dispensing systems, has partnered with Clear, the secure identity company, to provide a…

Brooklyn Dumpling Shop intros iPourit self-serve beverages

June 1, 2023

Brooklyn Dumpling Shop, a New York City-based restaurant modeled on the historic Automat self-service concept, has teamed with iPourit, maker of a self-pour…

Fast casual PLNT Burger readies self-serve voice order solution

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Following the pandemic, Ben Kaplan has looked to technology to restore personalization to unattended transactions, leading him to an AI-enabled voice order…

Automated Retail Technologies taps Redbox veteran Robert Meek

May 18, 2023

Robert Meek Automated Retail Technologies, under its subsidiary, Just Baked Smart Bistro, has named Robert Meek as vice president of operations.

Slice certifies Epson thermal receipt printer for pizzerias

May 18, 2023

Slice, the technology platform powering America's largest network of pizzerias, has certified Epson's OmniLink m-Series thermal receipt printers for Slice…

Ecolab invests in Miso Robotics

May 18, 2023

Ecolab, a water, hygiene and infection prevention provider, has invested in Miso Robotics, the creator of Flippy, the autonomous robotic kitchen assistant that…

Kraft Heinz intros self-serve sauce dispenser

May 17, 2023

The Kraft Heinz Co. is debuting a IoT-enabled digital sauce dispenser to allow consumers to personalize their own flavor creations, according to a press…

Revel Systems, IPORT partner for POS hardware

May 17, 2023

Revel Systems, a POS and business management solutions firm, has partnered with IPORT, which manufactures stands and enclosures for holding, charging and…

Arctic Circle Restaurants to deploy Tray POS and self-serve kiosks

May 12, 2023

Arctic Circle Restaurants has selected Tray, a provider of cloud-native enterprise-class POS systems, to provide point of sale solutions for all Arctic Circle…

Detroit area restaurants feature robotic servers

May 9, 2023

Several restaurants in the Detroit area have introduced robotic waiters as an efficient alternative to human employees, according to a Detroit Free Press…

Self-checkout tip requests draw criticism

May 8, 2023

As self-checkout expands at retail, shoppers are noticing checkout screen requests for tips, requests that are causing some consternation among consumers…