KMC Top 5: January edition

by Bradley Cooper — Editor, Connect Media

The holidays have passed and winter is upon us. In the first month of January, we saw a variety of hot topics including McDonald's kiosks and retail do's and…

Are McDonald's kiosks the ideal solution?

by Bradley Cooper — Editor, Connect Media

Since the launch of McDonald's kiosks, the QSR business has been enthusiastic about the possibilities of indoor kiosks. But every opportunity presents its own…

Key trends of restaurant self-service kiosks

Self-serve kiosks are becoming a regular entree for restaurant patrons. There are several key trends we have discovered from their implementation, from usage…

KMC November Top 5: Prelude to the future

by Bradley Cooper — Editor, Connect Media

November is a prelude to winter, the holiday season and the final month of the year. This month, our top articles also examined key market trends that may…

Innovative tech powers restaurants

by Travis Wagoner — Editor, Networld Media Group

Tablet kiosk ordering, mobile payments and digital signage are all key technologies that are driving the restaurant industry, and they show no signs of slowing…

Build a menu, get a free Spanish lunch

by Bradley Cooper — Editor, Connect Media

Normally there is no such thing as a free lunch, but a touchscreen display in downtown Madrid offered free lunches to participants who could create their own…

McDonald's beats the heat with heat-sensitive McFlurry vending kiosk

by Bradley Cooper — Editor, Connect Media

When temperatures soared to record highs in Amsterdam, residents were rewarded with free McFlurries from a vending kiosk.

ICXSummit15: Kiosk, digital signage and mobile payments reduce customer waiting

by Christopher Hall — w, t

Kiosks are one key element in improving overall customer experience and reducing wait times.

Top customer experience tech honored at ICXSummit15

by Christopher Hall — w, t

The ICX Association earlier this week handed out its 2015 Excellence Awards to 14 winners in the categories of digital signage, kiosk and self-service and…

Now kiosks are delivering freshly baked pizzas

by Bradley Cooper — Editor, Connect Media

Pizza is the go-to meal for almost every occasion. Normally there are only a few options to purchase pizza such as frozen, carryout or delivery. However, kiosk…

Paul Price to keynote Interactive Customer Experience Summit

Paul Price, CEO of marketing technology company Creative Realities, will offer ICX Summit attendees his expert insights and real-world examples for putting the…

Is Panera 2.0 starting to pay off?

by Nicole Troxell — Associate Editor, Networld Media Group

Panera will report on its Q4 and FY 2014 earnings on Feb. 12, and the question on everyone's mind is, "How's that 2.0 thing going?" We sat down with Panera's…

Critical factors to consider when implementing kiosks in restaurants

by Nicole Troxell — Associate Editor, Networld Media Group

Age demographics and type of restaurant are crucial in decision making for self-service POS systems, indicates new study.

5 for 5: McDonald's, order kiosks, mobile power and health care

by Nicole Troxell — Associate Editor, Networld Media Group

The most-read articles on Kiosk Marketplace in November reveal a significant interest in order and patient check-in kiosks, mobile power kiosks, and how…

Order kiosks making a comeback in the restaurant industry

by Nicole Troxell — Associate Editor, Networld Media Group

Millennials are accustomed to technology and like a sensory experience – to touch and feel things – and kiosks give them that opportunity.

McDonald’s 'aggressive change' includes digitization, millennial outreach

by Alicia Kelso — senior editor, QSRweb.com

McDonald's is scrambling for solutions after its profit fell by 30 percent in Q3. CEO Don Thompson outlined some strategies the company is working on to remedy…

Digital signage done right

by Christopher Hall

Selling and upselling are strategic factors to survival in the retail food industry. Digital signage plays a crucial role in mitigating the impact of…

CONNECT Summit to delve into the evolving impact of mobile

Nikki Baird, Jack Philbin among the keynote speakers for the inaugural executive event.

What if? Could McDonald's kiosk cashier win back millennials?

by Jeff Fromm — Executive Vice President, Barkley

Could the QSR giant win back younger customers by bringing back automated cashiers?

Panera 2.0 picks up self-service speed

The Panera Bread chain is embracing digital, kiosk and mobile ordering to speed in-and-out times, improve service.