Albertsons Companies deploys Toshiba’s self-checkout systems

June 18, 2019

Albertsons Companies is deploying Toshiba's self-checkout systems to reduce wait time, enable faster payment, improve operational throughput and reduce…

Customers adapting to kiosks, but acceptance not uniform in all scenarios

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of experts who have introduced kiosks in various types of settings shared their ideas on how to make sure kiosk deployments are effective for customers…

Elo debuts 65-inch 4K interactive signage and collaboration solution

June 12, 2019

Elo, a provider of interactive technology solutions, has launched its 6553L touchscreen and fourth generation Elo computer module, ECMG4, according to a press…

ICX Summit: our customer experience collaboration lab

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Interactive Customer Experience Summit in Dallas provided the type of education and networking that benefits people in all segments of the customer…

Howard Technology Solutions expands into QSR space, will present kiosks at ICX Summit

May 31, 2019

Howard Technology Solutions has expanded into the QSR space and will present its QSR kiosk and kiosk family at the Interactive Customer Experience Summit, June…

Istanbul airport deploys video kiosks to improve customer experience

May 28, 2019

Passengers of Istanbul New Airport can experience real-time customer service and get help in seconds using a video kiosk powered by TrueConf SDK, according to…

Kiosk Marketplace editor reviews 39 kiosk companies at National Restaurant Show

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The National Restaurant Show set another record for kiosk introductions. Kiosk manufacturers have heeded the call from restaurants looking to automate the…

Self-service pioneer Wow Bao grabs Fast Casual Top 100 first place honors

Wow Bao, a fast casual that has offered self-serve kiosks since 2009, won the top spot on this year's Fast Casual Top 100 Movers & Shakers. Company CEO…

Omnichannel: A big reason for the cloud shift in restaurants

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Cloud software allows operators to take an omnichannel approach to improve the speed of service, noted a panel of foodservice executives who shared their…

Mastercard teams with Zivelo on AI-driven voice assistant/personalized menu; Sonic Drive-In to pilot

May 17, 2019

Mastercard has partnered with Zivelo LLC to enhance the drive-in and drive-through ordering experience for quick-service restaurants with a…

Roti introduces digital customer experience powered by Eatsa technology

May 16, 2019

Roti Modern Mediterranean, a Chicago based fast casual, has introduced Eatsa's customer experience technology that allows restaurants to process orders from…

Video: Self-Storage Kiosks Are Star Employees

Self-storage customers demand exceptional self service. Ready to automate your self-storage business? Our Self-Storage Kiosk Brochure has tips, features and…

H&M enhances customer engagement with interactive voice mirror

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Interactive technology isn't just for pushing sales, it's also useful for crafting better customer engagement. By doing this, retailers can improve sales and…

Jury awards self-serve milkshake maker damages from Hershey Creamery and Hamilton Beach over patent infringement

May 6, 2019

A federal jury has decided that Hamilton Beach Brands Inc. and Hershey Creamery Co. infringed F'Real Foods LLC's patents related to a self-serve…

PepsiCo introduces hydration kiosk to reduce single-serve plastic bottles

May 3, 2019

PepsiCo Inc. has introduced a new hydration system, marking the next step of its Beyond the Bottle initiative that allows ways to deliver beverages without…

Utah entrepreneurs launch self-order restaurant kiosk app

April 30, 2019

A pair of Provo, Utah entrepreneurs, Weston Hafen and Jon Lund, have developed a self-order kiosk app for restaurants that has already gained some local…

Micro markets tap AI, redefine, rejuvenate convenience services

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Micro markets, besides improving the customer experience, give refreshment service operators a way to respond to competition from increasingly technologically…

How digital kiosks are changing the small town experience

Interactive wayfinding kiosks help users navigate their destination and explore their surrounding area with interactive information. Not only does the kiosk…

C-Speak: Cincinnati Reds' success with food lockers paves way for restaurant uses

by S.A. Whitehead — Food Editor, Net World Media Group

The Cincinnati Reds scored a home run with Apex Supply Chain technologies' "click-and-collect" foodservice system last season, paving the way for widespread…

Outdoor wayfinding kiosks improve tourism experiences

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Interactive wayfinding kiosks allow people to navigate their sightseeing at tourist attractions. They also give local businesses exposure to tourists.