Self-service pioneer Wow Bao grabs Fast Casual Top 100 first place honors

Wow Bao, a fast casual that has offered self-serve kiosks since 2009, won the top spot on this year's Fast Casual Top 100 Movers & Shakers. Company CEO…

Omnichannel: A big reason for the cloud shift in restaurants

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Cloud software allows operators to take an omnichannel approach to improve the speed of service, noted a panel of foodservice executives who shared their…

Mastercard teams with Zivelo on AI-driven voice assistant/personalized menu; Sonic Drive-In to pilot

May 17, 2019

Mastercard has partnered with Zivelo LLC to enhance the drive-in and drive-through ordering experience for quick-service restaurants with a…

Roti introduces digital customer experience powered by Eatsa technology

May 16, 2019

Roti Modern Mediterranean, a Chicago based fast casual, has introduced Eatsa's customer experience technology that allows restaurants to process orders from…

Video: Self-Storage Kiosks Are Star Employees

Self-storage customers demand exceptional self service. Ready to automate your self-storage business? Our Self-Storage Kiosk Brochure has tips, features and…

H&M enhances customer engagement with interactive voice mirror

by Bradley Cooper — Editor, Connect Media

Interactive technology isn't just for pushing sales, it's also useful for crafting better customer engagement. By doing this, retailers can improve sales and…

Jury awards self-serve milkshake maker damages from Hershey Creamery and Hamilton Beach over patent infringement

May 6, 2019

A federal jury has decided that Hamilton Beach Brands Inc. and Hershey Creamery Co. infringed F'Real Foods LLC's patents related to a self-serve…

PepsiCo introduces hydration kiosk to reduce single-serve plastic bottles

May 3, 2019

PepsiCo Inc. has introduced a new hydration system, marking the next step of its Beyond the Bottle initiative that allows ways to deliver beverages without…

Utah entrepreneurs launch self-order restaurant kiosk app

April 30, 2019

A pair of Provo, Utah entrepreneurs, Weston Hafen and Jon Lund, have developed a self-order kiosk app for restaurants that has already gained some local…

Micro markets tap AI, redefine, rejuvenate convenience services

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Micro markets, besides improving the customer experience, give refreshment service operators a way to respond to competition from increasingly technologically…

How digital kiosks are changing the small town experience

Interactive wayfinding kiosks help users navigate their destination and explore their surrounding area with interactive information. Not only does the kiosk…

C-Speak: Cincinnati Reds' success with food lockers paves way for restaurant uses

by S.A. Whitehead — Food Editor, Net World Media Group

The Cincinnati Reds scored a home run with Apex Supply Chain technologies' "click-and-collect" foodservice system last season, paving the way for widespread…

Outdoor wayfinding kiosks improve tourism experiences

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Interactive wayfinding kiosks allow people to navigate their sightseeing at tourist attractions. They also give local businesses exposure to tourists.

Interactive kiosks slated for downtown Cape Coral

April 22, 2019

Cape Coral officials have approved two interactive kiosks for Southeast 47th Terrace in Southeast Cape as part of a 5-year deal with Liquid Group.

Baltimore to have 7 wayfinding kiosks

April 22, 2019

Baltimore is getting seven interactive wayfinding kiosks offering residents and visitors a range of features, from selfies to insight on transportation to…

Diamond retailer uses augmented reality kiosk to offer endless aisle ring selection

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Helzberg Diamonds' Virtual Ring Experience uses augmented reality to provide a personalized, endless aisle shopping experience.

Advanced Kiosks video highlights alerts, notifications feature

April 17, 2019

Advanced Kiosks has released a video to raise awareness of its Zamok alerts and notifications software feature that can send staff texts or emails alerting…

McDonald’s kiosk hack was a wake up call; 8 ways to protect yourself

by Andrew Savala — CEO, KioskSimple

The McDonald's kiosk hack in Australia served as a wake up call for kiosk operators everywhere. Payment kiosk security expert Andrew Savala offers eight tips…

McDonald's Australia free burger kiosk hack up to 1.6M+ views

April 9, 2019

A viral video of two customers hacking a kiosk at an Australian McDonald's is making the rounds via YouTube. The 2-minute video, which was uploaded this…

How HR self-service kiosks aid employee retention

HR kiosks don't work miracles, but they can definitely help with employee engagement and satisfaction.