In search of coffee excellence: Entrepreneur invests 6 years in self-serve brewing technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Entrepreneur Jeff Osburn custom designed his own self-service coffee brewer to achieve the product he wanted. After six years of study and development, he…

Pizza Hut tests pickup locker in Hollywood

July 29, 2019

The Pizza Hut at 6660 Sunset Blvd. in Hollywood, California, is testing the brand's first cubby pickup stations which a spokeswoman for the brand called…

HMSHost to bring Panera cafes to US airports, travel plazas

July 26, 2019

HMSHost has signed an exclusive, multi-year agreement to install Panera Bread cafes, featuring kiosk ordering, at U.S. airports and travel plazas in 2020…

Effective custom kiosk design begins with ‘knowing thy user’

by Jeff LeBlanc — Director of User Experience, Advanced Kiosks

A kiosk designer has to know and understand who will be using the system: the range of demographics, technical skills, probable mindsets, and even under what…

Rivers Casino & Resort Schenectady brings legal sportsbook lounge to NY, including betting kiosks

July 25, 2019

Rivers Casino & Resort Schenectady officially launched legal sports betting in New York State with the opening of its Rivers Sportsbook lounge, according…

Brands concur: experimental ‘phygital’ store delivered proof of concept

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Executives for the two brands that participated in The Fitting Room, which combined both digital and physical customer experiences, agreed the one-month…

Designing Custom Kiosks: It Starts with Knowing Your User

The right touch screen kiosk interface design can make all the difference for your customers, employees, patients, visitors and guests.

Eatsa rebrands as Brightloom, will leverage Starbucks digital software to create platform for restaurants

July 22, 2019

Eatsa, a provider of self-service technology for restaurants, has rebranded itself as Brightloom and announced plans to offer an end-to-end, cloud-based…

The 3 main ways retailers are putting self-serve kiosks to work

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

Retailers of are putting self-serve kiosks to work to both enhance the in-store experience and bridge the gap between brick-and-mortar and e-commerce stores,

Ordercounter Ventures to introduce self-serve kiosks, restaurant technology at partner conference

July 22, 2019

Ordercounter Ventures, a point of sale software provider for restaurants, is hosting its third annual partner conference in San Antonio, Texas from…

The Fitting Room merges physical and digital

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Fitting Room converted a 63-square-meter space in a retail mall into a store that allowed customers to browse merchandise on interactive kiosks, try on…

How self-service kiosks are transforming ticketing

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

From transportation to performances, movies, sporting events, amusement parks and everything in between, ticketing kiosks are completely revolutionizing the…

California police department adds computer kiosk for public use

July 12, 2019

The Marina, California police department added a computer kiosk to its lobby to allow people to report crimes and pay parking fines, according to a Monterey…

Video: A look at 2019 ICX Summit/CONNECT: The Mobile CX Summit

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

This year's ICX Summit/CONNECT: The Mobile CX Summit event, held in Dallas, Texas, drew hundreds of retailers and brand leaders seeking expert insight, advice…

Amsterdam airport passengers satisfied with self-service kiosks

July 11, 2019

Most passengers at Amsterdam Airport Schiphol are satisfied with the recently installed self-service kiosks that allow them to look up flight…

Interactive touchscreens put avocado education in the driver's seat

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Avo-Matic food truck now uses interactive touchscreens to offer free avocados and educate millennials about their benefits.

Bed Bath & Beyond to pilot Print Mates digital photo printing kiosks

July 9, 2019

Generation Next Franchise Brands Inc. will pilot its Print Mates digital photo printing kiosks at select Bed Bath & Beyond stores beginning July 15…

HR kiosks: an important tool for recruiting and retaining talent

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

From hiring and recruiting to scheduling and information sharing, HR kiosks are transforming and simplifying many of the processes that keep employees informed…

How Dairy Queen franchisee introduced self-order kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Teaming with Panasonic, a Texas Dairy Queen franchisee was able to install self-order kiosks that have resulted in higher tickets, consistently.

Ideum multi-touch table, app let visitors explore New Orleans history

July 1, 2019

The Historic New Orleans Collection has installed an interactive tabletop 3D multi-touch map, provided by Ideum, that lets guests explore various attractions…