Interactive customer experience technology has to be natural

Technology should be used in way that's natural for consumers to interact with, and enhance the brand story, rather than be the story itself, says Ben Putland…

Interactive customer experience technology has to make sense

Consumers want to interact with technology, but that technology has to make sense for both the business and its customers, says Paula Suarez, director of…

Virginia greeting card kiosks provide customized cards

June 1, 2015

People in Virginia can create their own personalized greeting cards via kiosks developed by startup Card Isle.

IntuiLab releases showcase on interactive experience design

May 27, 2015

Users can learn how to replicate several interactive experience designs with IntuiLab's new showcase.

Millennials and Gen Z-ers: how generational differences impact the kiosk market

by Laura Miller — Director of Marketing, Kioware

Kiosks traditionally serve the purpose of allowing customers to check out or access information without the assistance of a customer service representative.

What do millennials want from kiosks?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Business should not fear millennials, for their needs are much simpler and easier to understand than one might think.

Vermont EMT creates CPR training kiosk

May 20, 2015

Vermont residents can now learn CPR via a new, hands-on, hands-only training kiosk.

ICXA now accepting nominations for 2015 ICX Excellence Awards

May 15, 2015

The Interactive Customer Experience Association is now accepting nominations for its Industry Excellence Awards, meant to honor the best self-service, digital…

Benchmark Merchant Solutions launches CharityPad charitable-giving kiosks

May 4, 2015

The technology-driven merchant payments company has announced its CharityPad, a freestanding charitable-giving kiosk solution for nonprofit organizations.

Intermedia Touch providing wayfinding tech for eMerge Americas conference

April 29, 2015

Intermedia Touch, a Gold Sponsor of the eMerge Americas conference, is providing custom wayfinding and general information software for 21 kiosks located…

Digital signage firm media mea intros new MEDi Digital Totem

April 27, 2015

Digital signage kiosk is designed to be rugged enough for deployment in busy public settings such as malls, larger retailers, airports, campuses and convention…

British Airways piloting digital signage phone-charging kiosks

April 27, 2015

Brightbox Inc., platform provider of secure mobile device recharging solutions, has rolled out its Mark3 charging stations at British Airways' Galleries Lounge…

NYC MTA's On The Go Travel Station network now rated by Nielsen

April 23, 2015

Interactive digital signage kiosk network reaches an average daily ridership of more than 1.4 million through a network of more than 140 interactive screens…

Mental health kiosks headed for higher ed

April 15, 2015

Public mental health screener teaming up with kiosk developer to help colleges and universities enhance their campus communities by helping students screen…

Boating retailer West Marine deploys in-store digital signage kiosks

April 7, 2015

North American boating and accessories retailer West Marine, with more than 300 stores in 38 states, has deployed digital signage West Advisor kiosks in stores…

Ingenico, Intel to work on products for the Internet of Things

April 6, 2015

The companies will jointly develop a mobile tablet that supports EMV and NFC payment functionalities.

County gov't kiosks picking up the pace in New York State

April 6, 2015

Onondaga County in New York is deploying touchscreen kiosks to modernize county government and make some program application processes easier, according to…

Selfie Station kiosks deliver branded selfies in '21st-century photo booth'

April 1, 2015

Selfie Station is an open-air photo booth featuring customizable and branded selfies for instant posting on social media, designed specifically for the events…

TapSnap showcasing new Photo Marketing Kiosk at nightclub convention

March 30, 2015

Branching out from its established event Photo Entertainment Platform, TapSnap for Business will offer venues the chance to entertain their customers while…

Brightbox cellphone-charging kiosks the 'Official Charging Sponsor' for 2015 Amusement Expo

March 30, 2015

Brightbox Inc., a platform provider of secure mobile device charging lockers, announced it was the official charging sponsor of the 2015 Amusement Expo in Las…