H&M enhances customer engagement with interactive voice mirror

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Interactive technology isn't just for pushing sales, it's also useful for crafting better customer engagement. By doing this, retailers can improve sales and…

Jury awards self-serve milkshake maker damages from Hershey Creamery and Hamilton Beach over patent infringement

May 6, 2019

A federal jury has decided that Hamilton Beach Brands Inc. and Hershey Creamery Co. infringed F'Real Foods LLC's patents related to a self-serve…

PepsiCo introduces hydration kiosk to reduce single-serve plastic bottles

May 3, 2019

PepsiCo Inc. has introduced a new hydration system, marking the next step of its Beyond the Bottle initiative that allows ways to deliver beverages without…

Utah entrepreneurs launch self-order restaurant kiosk app

April 30, 2019

A pair of Provo, Utah entrepreneurs, Weston Hafen and Jon Lund, have developed a self-order kiosk app for restaurants that has already gained some local…

Micro markets tap AI, redefine, rejuvenate convenience services

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Micro markets, besides improving the customer experience, give refreshment service operators a way to respond to competition from increasingly technologically…

How digital kiosks are changing the small town experience

Interactive wayfinding kiosks help users navigate their destination and explore their surrounding area with interactive information. Not only does the kiosk…

C-Speak: Cincinnati Reds' success with food lockers paves way for restaurant uses

by S.A. Whitehead — Food Editor, Net World Media Group

The Cincinnati Reds scored a home run with Apex Supply Chain technologies' "click-and-collect" foodservice system last season, paving the way for widespread…

Outdoor wayfinding kiosks improve tourism experiences

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Interactive wayfinding kiosks allow people to navigate their sightseeing at tourist attractions. They also give local businesses exposure to tourists.

Interactive kiosks slated for downtown Cape Coral

April 22, 2019

Cape Coral officials have approved two interactive kiosks for Southeast 47th Terrace in Southeast Cape as part of a 5-year deal with Liquid Group.

Baltimore to have 7 wayfinding kiosks

April 22, 2019

Baltimore is getting seven interactive wayfinding kiosks offering residents and visitors a range of features, from selfies to insight on transportation to…

Diamond retailer uses augmented reality kiosk to offer endless aisle ring selection

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Helzberg Diamonds' Virtual Ring Experience uses augmented reality to provide a personalized, endless aisle shopping experience.

Advanced Kiosks video highlights alerts, notifications feature

April 17, 2019

Advanced Kiosks has released a video to raise awareness of its Zamok alerts and notifications software feature that can send staff texts or emails alerting…

McDonald’s kiosk hack was a wake up call; 8 ways to protect yourself

by Andrew Savala — CEO, KioskSimple

The McDonald's kiosk hack in Australia served as a wake up call for kiosk operators everywhere. Payment kiosk security expert Andrew Savala offers eight tips…

McDonald's Australia free burger kiosk hack up to 1.6M+ views

April 9, 2019

A viral video of two customers hacking a kiosk at an Australian McDonald's is making the rounds via YouTube. The 2-minute video, which was uploaded this…

How HR self-service kiosks aid employee retention

HR kiosks don't work miracles, but they can definitely help with employee engagement and satisfaction.

6 tips for boosting customer engagement at your kiosks

by Andrew Savala — CEO, KioskSimple

The purpose of a self-serve kiosk attract screen is to get the customer to interact with the kiosk, not to feed them a lot of information. Kiosk designers and…

As the housing market stays strong, real estate kiosks offer 24/7 sales assistance

Designed to take on a multitude of tasks — from initial information gathering, to checking in for an appointment, and browsing listings—real estate kiosks can…

Thinking about self-order kiosks? What restaurants need to consider to succeed

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Since the self-order movement is still in its early stages, most restaurants have not yet invested in the technology. But those brands that may feel they are…

Self-serve kiosks reduce friction, but IoT learning can throw a curve

IoT is an exciting playground as machines are being built that do things faster, more accurately, and at a fraction of the cost than ever before. But customer…

Byte Foods becomes Byte Technology, allowing retailers to use its unattended merchandisers

March 20, 2019

Byte Foods, a San Francisco based refreshment services company that provides refrigerated merchandisers to businesses to allow employees to pay using a…