How mobile pay, AI and biometrics are bringing new muscle to automatic merchandising

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The National Automatic Merchandising Association trade show floor featured POS equipment tailored to a consumer who is comfortable with mobile payment, and…

Redefining automated retailing part 5: Wayfinding enters the mix

by Michael Kasavana — Educator, K Team

Wayfinding apps can amass key words and other relevant data associated with a kiosk's database. Hence, the app can provide the consumer information about the…

Redefining automated retailing part 4: Streaming video to play a role

by Michael Kasavana — Educator, K Team

Streaming video content must be targeted to the audience, and it has to take into consideration how much time the viewer has to view the video.

The future of digital communications in restaurants: Touch, signage, entertainment

With restaurants' constantly changing menu offerings, promotions, FDA regulations, and beyond, digital communication is key as it allows restaurants to quickly…

Considerations for retail digital signage deployments

by Elliot Maras, Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Clients also need to recognize that digital signage provides ongoing benefits. One reason some deployments have not succeeded is because the client did not…

Redefining automated retailing part 3: Digital signage options for kiosks

by Michael Kasavana — Educator, K Team

The use of full motion video, music and/or voice track, stylized text and artistic presentation can provide unequalled content for automated retailing.

Redefining automated retailing part 2: Digital media’s key role

Because brick-and-mortar retailers have proven the effectiveness of digital media, the self-serve retail industry has a road map to follow in using this…

Expanding digital signage capabilities drive growth for outdoor interactive kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Interactive kiosks are providing outdoor environments with new ways to promote their offerings as well as new revenue opportunities in the form of paid digital…

Customer experience is defined at new levels during ICX Summit 2017

by Lyle Bunn — Strategy Architect, BUNN Co.

When brands, retailers and digital experience providers met at the 2017 ICX Summit in Dallas the focus was on defining “what works” to maximize CX approaches.

Interactive Customer Experience: the start of a daunting, yet exciting journey

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The ICX Summit gave retailers and interactive technology players a chance to learn why companies have to share information both internally and externally to…

Kiosks help keep brick and mortar stores relevant as e-commerce expands

Interactive kiosks offer retailers a tool for allowing customers to join the e-commerce experience with in-store purchasing by allowing shop to shop for both…

Digital signage boosts fast casual customer experience

by Digital Signage Today

Digital signage isn't just a pretty display, it's also a tool to boost sales, customer experience and more. Fast casual and quick-serve restaurants are…

10 reasons to attend the 2017 ICX Summit

by Christopher Hall — w, t

If you are responsible for improving customer engagement for your organization, here are 10 reasons you should make your way to Texas for the ICX Summit.

Five ways travel and tourism should be using digital signage

by Chris Gilder — Founder/CEO, Meridian

Digital signage has introduced a new way to provide audiences with engaging information. From retail to healthcare, numerous industries are starting to…

Video walls in hospitality: A gateway into the future

by Tim Griffin — CTO, Userful

Hotel lobbies are high traffic areas where people gather and wait; a perfect place for video walls, a visually compelling solution that captures attention in…

Digital signage crafts ultimate Happy Meal for QSR

by Tegan Worrall — Creative & Marketing Manager, CV Media & Signage

Most customers choose the drive-thru when going to their local QSR. Thus, digital signage can help provide the ideal experience to craft the perfect Happy Meal.

Keeping an eye on your kiosk with remote software

Businesses are continuing to tap into the gold mine of kiosks. However, unmanned self-service devices can be difficult to maintain and protect. Remote…

The quest for kiosk software

by Chris Gilder — Founder/CEO, Meridian

Finding the right software is crucial for your kiosk or digital signage deployment. You need to consider user interface, component integration and security…

Interactive digital signage: Finding the key location

by Chris Gilder — Founder/CEO, Meridian

Proper screen placement is often overlooked by businesses and organizations during digital signage deployment, but a good placement strategy is necessary to…

Interactive vs static digital signage

by Chris Gilder — Founder/CEO, Meridian

More people expect interactive experiences than ever before, especially in the world of digital signage. However, before you make the jump from traditional to…