Amazon's success proves that those who understand their customers at a deep level will win. At a panel at the recent ICX Summit, Eric Schongalla, manager of retail systems at Carhartt, and Roger Starkweather, senior VP of sales and experiences at OpenEye Global, discussed how businesses can utilize data analytics and personalization.
Sponsored by: Interactive Customer Experience Summit (ICX Summit)
Retailers are starting to bridge the gap between physical and digital to create phygital solutions. Two panelists spoke about this development at this year's ICX Summit.
The Interactive Customer Experience (ICX) Summit featured almost three days of education, networking and tours.
From an Under Armour installation that tests athletic ability to a Warby Parker photo booth experience, interactive customer experience was the order of the day at the inaugural Interactive Customer Experience Summit, held June 28-30 at the Sofitel Chicago Water Tower.
A digital signage experience firm recently released this video of an interactive map it has developed for the Ohio-based amusement park King's Island.
Kiosk Marketplace spoke with Jeremy Harlow, general manager at CTS, on how the company focuses on client services as another means to stand out among competitors.
David Jones, CEO of Blazing Onion Burger Company, installed kiosks to help bust lines and improve guest satisfaction. He shared those observations and others at the Fast Casual Executive Summit 2011.
Kiosk Marketplace editor Cherryh Butler discusses a new kiosk model at Customer Engagement Technology World.
NCR's new kiosk helps banks make it convenient for customers to pay bills, while at the same time exposing them to financial products and times to learn about them from bank staff.
A new iSnap kiosk brings the photo booth into the social media era by allowing posers to take pics and upload them onto Facebook and Twitter on the spot.
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