Customer Experience News
Many Asia Pacific consumers still prefer 'visit, touch, feel, buy' to kiosks
October 1, 2010
While there have been press reports of the popularity of kiosks and mobile shopping in the Asia Pacific region, many consumers there still follow the…
read nowIn airlines, kiosks vital to consumer's second impression: Richard Branson
September 13, 2010
The leader of Virgin Airlines and international entrepreneur Richard Branson writes in a column that second impressions are vitally important for businesses…
read nowBrightSign, Imaculix highlight high-tech cycling gear with touch screen kiosks
September 12, 2010
Saratoga, Calif.-based BrightSign reports it is using digital players, kiosks and other interactive technology to showcase the high-technology cycling…
read nowRecycling through kiosks a boon for Greenies
September 9, 2010
Recycling through self-service kiosks is gathering steam in a number of applications across the United States, according to Discovery News, a website from…
read nowUK retailers turn to kiosks to speed ‘speed of service'
September 9, 2010
A number of retailers in the United Kingdom are making self-service kiosks an integral part of their efforts to improve their speed of service, according to a…
read nowKiosks pop up in more places — including the local paper
September 7, 2010
Consumer self-service through kiosks is garnering greater attention from the mainstream media with a San Diego Union-Tribune story on Coinstar buying into…
read nowSignifi's expandable DVD kiosk can grow to offer 7,000 disks
September 7, 2010
Toronto-based Signifi Solutions Inc. reported its Thunderbolt entertainment kiosk houses in 45 square feet the same number of movies and games that had once…
read nowProtouch up for Retail Systems 2010 award
September 6, 2010
Protouch, a United Kingdom-based distributor and manufacturer of touch screen equipment, has been nominated for the Retail Systems Awards 2010. The company…
read nowFrozen yogurt shops with kiosks see sweet rebirth
August 26, 2010
Three decades after chains TCBY and I Can't Believe It's Yogurt grew and fell on the restaurant scene, frozen yogurt treats are re-finding favor, bolstered by…
read nowSelf-service stroller rental rolled out at Disneyland
August 24, 2010
Disneyland this summer added four self-service stroller rental kiosks next to the staffed counter at the Stroller and Wheelchair rental booth in the Esplanade…
read nowSignifi launches high capacity DVD rental kiosk in US
August 23, 2010
Mississauga, Ontario-based Signifi Solutions Inc. announced the launch of its best-in-class entertainment kiosks to the U.S. market. Tested over the past 1…
read nowTotal Immersion uses ‘Augmented Reality' in kiosk software to promote eco-awareness
August 23, 2010
This season, environmental consciousness doesn't need to wait for the classroom. As kids in the U.S. begin that annual back-to-school ritual, Los…
read nowDVD download-to-kiosk is a gift bag perk at Entertainment Merchants conference
August 22, 2010
The Entertainment Merchants Association (EMA) has teamed with MOD Systems to provide "virtual gift bags" to all attendees at the upcoming "Digital Media…
read nowKiosks dispense driver's licenses
August 18, 2010
Mississippi has expanded its self-service kiosk program at its driver's license offices, according to The Mississippi Press. The self-service machines were…
read nowBest Buy promotes budget digital streaming
August 18, 2010
DVD rental kiosk operators face heightened competition as Best Buy offers 99-cent digital movie rentals through its CinemaNow digital service, according to…
read nowSurvey: Fliers seek more control through self-service kiosks and mobile phones
August 17, 2010
Consumers want to manage travel itinerary changes and preferences via self-service channels, according to OnWindows, an online news source from Microsoft. A…
read nowComark introduces Live Help interactive kiosks
August 15, 2010
Medfield, Mass-based Comark Corporation announced the launch of its Live Help Kiosks. With a simple touch to the kiosk screen, the user is connected to a live…
read nowLong Beach bike share includes solar-powered kiosks
August 15, 2010
By next spring, Long Beach, Calif. plans to expand its public transportation options by offering rentable bikes accessible through solar-powered kiosks…
read nowRiders use kiosks to access Chicago's new bike sharing program
August 12, 2010
Kiosks are integral to a bike-sharing program that began in Chicago this summer in a half a dozen locations along the city's popular lakefront, according to…
read nowCoinstar invests in ecoATM
August 10, 2010
Bellevue, Wash.-based Coinstar, Inc. today announced its investment in ecoATM, an automated eCycling station that captures, tracks and recycles mobile devices.
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