Customer Experience News & Media
California county installs Census 2020 kiosks at COVID-19 testing sites
July 31, 2020
Santa Clara County, California is installing Census 2020 electronic kiosks at pop-up COVID-19 testing sites to allow people to fill out the census while…
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A new day dawns for fresh food vending
It was only a matter of time before self-service technology changed the fresh food vending business — for the better.
Presented by Vending Times
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Hair care specialists tap e-commerce/self-service retail synergy
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Three years after launching their e-commerce business, this entrepreneurial couple began placing vending machines to make their products available to people in…
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CES goes all digital in January
July 29, 2020
CES, the nation's biggest technology showcase, is going all digital in 2021, the Consumer Technology Association has announced. The show, which will be held…
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NEC teams with Realeyes to provide emotion analysis solutions
July 29, 2020
NEC Corp., a provider of biometric authentication and video analytics technologies, and Realeyes, a provider of computer vision and emotion artificial…
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Groundbreaking research to be presented at Self-Service Innovation Virtual Summit
July 28, 2020
E.J. Kritz How can self-service meet changing customer needs?
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Webinar explores how COVID-19 drives the growth of frictionless transactions
July 27, 2020
While self-service kiosks have become widely accepted across generations and countries. COVID-19 has recently accelerated the development of frictionless…
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Considerations for creating touchscreen displays for retail
As consumers grow accustomed to touch being a standard luxury in personal electronics, POS displays in stores now face the burden of bringing touch-enabled…
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Impulsify intros self-service store for luxury campsites
July 24, 2020
Impulsify Inc., a provider of cloud-based self-service kiosk solutions to the hospitality industry, has introduced self-serve stores for luxury campsites known…
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ITC Systems introduces mobile ordering for foodservice
July 23, 2020
ITC Systems has added mobile ordering to its existing suite of foodservice solutions to help users save time and money in ordering their choice of meals from a…
read nowRapid Scan combines technology and biology to prevent infectious diseases
July 23, 2020
Rapid Scan, a provider of thermal imaging and bio solutions, has launched Rapid Scan biometric camera to help companies protect their business from loss due to…
read nowDetroit hospital tests health screening kiosks
July 22, 2020
The Henry Ford Health System has teamed with NuVision Technology to launch a pilot of 10 digital health screening kiosks to capture and monitor vital signs…
read nowSelf-service Surge, Step Forward OEMs
Self-service kiosk technology has been on the rise for years, across fast food restaurants, in cinemas and entertainment venues, in banks and across retail…
Presented by Zebra Technologies
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Preparing for the post-pandemic environment will test retailers’ flexibility
Given public health officials' recommendations regarding social distancing and minimizing contact with individuals outside the household, self-service checkout…
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Livewire Digital updates IoT platform offering touchless interface
July 20, 2020
Livewire Digital has released Vversion 6.2.0 of its Engage IoT platform featuring the latest SmartKonnect touchless interface technology, according to a press…
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PopCom acquires survey technology provider Wyzerr
July 20, 2020
PopCom, an automated retail technology company specializing in vending and kiosk solutions, has acquired game-based survey company Wyzerr, according to a press…
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Westomatic introduces no-touch water and juice refill dispenser
July 20, 2020
Westomatic, a U.K.-based vending equipment manufacturer, has introduced its H2O Hydration Station, a water and juice refill dispenser that uses no-touch…
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Mobile firewood vending machine serves guests in Washington park
July 20, 2020
Moran State Park on Orcas Island in Washington State has installed a vending machine that allows guests to buy firewood, according to the Washington State…
read nowPassport Technology signs Alberta casinos and introduces self-service kiosks
July 17, 2020
Passport Technology, a provider of casino cash access services internationally, now provides cash and cashless services to half of Alberta casinos with the…
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CyberLink to provide facial recognition to Sentry Health Kiosks
July 16, 2020
CyberLink Corp., a provider of AI and facial recognition technologies, will integrate its facial recognition software development kit FaceMe, into Sentry…
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