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Customer Experience News & Media

VoiceFriend integrates with Accushield visitor management solution for senior facilities

September 13, 2021

VoiceFriend LLC's integrated messaging and engagement solution, VoiceFriend, now integrates with Accushield, the visitor management system, to further improve…

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Genmega redesigns website to include bitcoin ATMs

September 13, 2021

Genmega Inc., an ATM and kiosk manufacturer, has redesigned its website: genmega.com, to serve more verticals, including bitcoin ATMs, according to a press…

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Why interactive global kiosks expansion continues

by Akshita Pacholi

A researcher explores the factors driving the continued growth of interactive self-service kiosks worldwide.

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National Ag Aviation Museum introduces digital Hall of Fame

September 10, 2021

The National Agricultural Aviation Museum in Jackson, Mississippi, introduced its digital Hall of Fame celebrating 100 Years of Agricultural Aviation aided by…

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Imageholders introduces gesture controlled touchless kiosk

September 10, 2021

Imageholders has unveiled its first gesture controlled touchless kiosk in response to the global pandemic, according to a press release.

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Tampa installs free Wi-Fi kiosks

September 9, 2021

Visitors and residents of Tampa, Florida can learn about local resources and attractions at self-service kiosks that offer free Wi-Fi, thanks to a downtown…

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McDonald’s installs Vispero technology in kiosks for blind, low vision customers

September 8, 2021

McDonald's has selected Vispero's assistive technology to provide blind and low vision customers with an accessible kiosk experience, according to a press…

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Aramark introduces contactless ordering at NFL stadiums

September 8, 2021

Aramark Corp., a food and beverage partner of 10 NFL teams, is introducing state-of-the-art ordering methods to enhance the game day experience, including…

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Chicago triples self-service payment kiosks

September 8, 2021

The city of Chicago has added more than 70 self-service payment kiosks provided by CityBase, a business unit of GTY Technology Holdings Inc., a provider of…

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Why BOPIS, BORIS are retail's new cornerstones

by Dean Frew — CTO & SVP RFID Solutions at SML Group, SML RFID

Dean Frew, CTO and senior VP of RFID solutions at SML RFID, explains why having an effective omnichannel solution is no longer about getting a competitive…

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Daktronics, Diversified delivers LED video wall to Syracuse University

September 8, 2021

To deliver a curved LED video wall for Syracuse University's Schine Student Center, Daktronics, a video display manufacturer, partnered with Diversified, a…

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Carousel Digital Signage keeps students informed at Maine high school

September 7, 2021

Carousel Digital Signage deployed its Carousel Cloud network recently at Mount Desert Island High School in Bar Harbor, Maine, delivering digital signage…

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Looking for sanitation products for hard surfaces? Options abound

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Providers of self-service equipment oftentimes find themselves under greater scrutiny when it comes to sanitation than in the pre-pandemic era.

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ITL showcase latest innovations at Paris Retail Week

Innovative Technology are preparing to showcase their latest innovations at the 7th edition of Paris Retail Week on 28-30 September 2021 in the Pavilion 7.2 of…

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Don’t miss ‘Phygital: Where Physical and Digital Intersect’

The Self-Service Innovation Summit, being held Dec. 14-16 in Hollywood, Florida, will explore 'Phygital: Where Physical and Digital Intersect,' in a panel talk…

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Toronto Blue Jays stadium introduces Reverse ATMs for fans

September 1, 2021

Azimut, a self-service solutions provider specializing in kiosks for banks and telecoms, recently debuted its Reverse ATM, a self service kiosk that helps…

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Morgan Petty tabbed as executive director of ICX Association

August 31, 2021

Networld Media Group has appointed Morgan Petty as the executive director of the company's Interactive Customer Experience Association.

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Minnesota dry cleaner opens locker-based service

August 31, 2021

CD One Price Cleaners, a laundry and dry cleaning service with nearly 40 locations across the Midwest, opened its first locker-based location at 415 17th Ave N…

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Rewe Digital teams with Vodafone on driverless mobile snack kiosk

August 31, 2021

The "Snack Mobil," a driverless kiosk offering 32 snacks developed by Rewe digital and Vodafone, begins live operations following a test in Cologne, Germany…

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New York’s LinkNYC kiosks to receive 5G upgrades despite critical state audit

August 31, 2021

The digital LinkNYC Wi-Fi kiosks that provide free phone service in New York City will have 5G installations next year, despite a negative report released last…

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