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Customer Experience News & Media

Conquer Your Omnichannel Strategy With Cloud-Based Solutions

Omnichannel ordering options are an expectation, not an exception. Consumers have become accustomed to patronizing their favorite brands from multiple…

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Diebold Nixdorf teams with Featurespace on fraud prevention in payments processing

October 20, 2022

Featurespace, a provider in enterprise financial crime prevention, has integrated its fraud prevention technology into Diebold Nixdorf's Vynamic Payments…

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Legalized sports betting spawns opportunity amidst fragmentation

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Thirty-two states have adopted some form of legal sports betting, up from 27 in 2021 and 19 in 2020, and scores of casinos have opened sportsbooks — most of…

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Cast your vote! Reader’s Choice Innovator of the Year

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

It is now up to the readers to vote on the nominations to decide the Reader's Choice Innovator of the Year, to be honored at the Self-Service Innovation Summit…

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Mobile pay and self-serve kiosks: Partners or competitors?

October 18, 2022

As mobile order-and-pay options expand for consumers, some believe the role of self-serve kiosks may lessen, while others think they are more important than…

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ID.me expands identity verification offerings, includes 600 retail kiosks

October 18, 2022

ID.me, a digital identity network with 600 retail kiosks, has expanded its in-person identity verification offerings for interested public sector customers…

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EVBox completes charging station testing

October 18, 2022

EVBox, an Amsterdam-based provider of EV charging solutions, has concluded its early adopter program, a long-term testing program, for its EVBox Troniq modular…

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Volta offers advertisers full access to its programmatic media inventory

October 18, 2022

Volta Inc., an electric vehicle charging and media company, has offered advertisers complete access to its full range of its programmatic media inventory…

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Volta enables 3D DOOH across network, enhances interactivity

October 14, 2022

Volta, a U.S.-based EV charging and media company, has enabled 3D content across its DOOH network, according to a press release.

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Amazon robot delivery shelved over customer feedback

October 14, 2022

Poor customer feedback is prompting Amazon to cancel future development of its home delivery robot strategy after limited pilot testing.

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Convenience retail tech on the move, blurs merchant distinctions

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Cashierless and contactless unattended retail technology has fostered retail formats such as 'smart stores,' blurring distinctions between traditional venues…

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Amazon tech powering Crypto.com Arena grab-and-go stores

October 12, 2022

Amazon's Just Walk Out technology is in play at two grab-and-go stores in the Crypto.com Arena in downtown Los Angeles.

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Why self-serve kiosks are poised for continued expansion

October 12, 2022

Self-service kiosks are on a roll, and don't expect this to change any time soon.

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Aramark to introduce self-order, self-checkout at 7 sports arenas

October 11, 2022

Aramark Sports + Entertainment, the foodservice provider at seven National Hockey League and National Basketball Association arenas, will introduce self-order…

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Star Micronics Extends Its Line Of Acclaimed POS Tablet Display Stands

Star Micronics launches new versatile tablet display solutions for retail, hospitality, cannabis, and self-service industries.

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Implementing self-service kiosks: Current trends and predictions for what’s next.

The role of in-person, face-to-face shopping and dining interactions has drastically changed. Register for the live webinar to find out what's next.

Presented by KioskMarketplace.com

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Jamba by Blendid smoothie robots launch new look, branding

October 6, 2022

Jamba, a provider of on-the-go freshly blended fruit and vegetable smoothies, will introduce a new design for its Jamba by Blendid robotic smoothie kiosk along…

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US airports replace self-serve passport kiosks with facial recognition screening

October 6, 2022

Travelers entering the U.S. are finding the self-serve passport kiosks have been replaced by facial recognition cameras attended by customs officers, according…

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Riyadh unveils Esports center featuring Daktronics displays

October 5, 2022

E-Games' VOV The Zone, an esports center in Riyadh, Saudi Arabia, has unveiled LED displays by Daktronics, according to a press release.

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Self-checkout on the move in convenience retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A large and a small convenience retailer share insights on successful self-checkout deployment.

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