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Customer Experience News & Media

5 Ways Self-Service Kiosks Can Boost Retail Sales

The following five ways self-service kiosks can boost retail sales will show how these changes can help retailers compete in today’s market.

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Beyond e-commerce: Checkout-free and interactive stores

Cashierless stores and interactive kiosks offer an even better omnichannel experience than online shopping as the need for physical stores remains.

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P3 introduces check-in/room key pickup kiosk

October 28, 2022

P3, an Ireland-based software provider, has introduced its self check-in/out kiosk that allows guests who have checked in online to collect their room key in…

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Tech players connect at Self-Service Innovation Summit, partner on age verification solution

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

After meeting at last year's Self-Service Innovation Summit in Hollywood, Florida, Optimal Station and CAV Solution have partnered on an age verification…

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Physical therapy firm intros kiosk to provide virtual front desk

October 26, 2022

Professional Physical Therapy, a provider of outpatient physical therapy and rehabilitation services throughout New York, New Jersey, Connecticut…

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Vancouver Halloween party to feature NFT, AR cocktail vending machine

October 26, 2022

A Vancouver fashion designer has teamed with a mixologist on an "NFT and augmented reality-powered cocktail vending machine" that will debut Friday at a…

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Mars Wrigley deploys reverse vending to promote candy container recycling

October 25, 2022

Olyns, a provider of recycling technologies, is collaborating with Mars Wrigley to launch the Sweet Rewards Challenge, a new approach to the collection of…

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Property management firm taps Stayntouch kiosks

October 25, 2022

Sentral, a property management company, has selected Stayntouch to deliver its cloud PMS and kiosk solutions to Sentral's portfolio of multifamily properties…

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SOS teams with Rael on feminine hygiene machines, offer free product

October 25, 2022

SOS, a Boston-based creator and operator of interactive vending machines for public spaces that deliver feminine hygiene products and digital content, has…

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Jewelry brand debuts AR, VR immersive experience

October 25, 2022

Tanishq, a leading Indian jewelry brand, has partnered with Inventech, a Laqshya Media Group company, to roll out an experiential holiday marketing campaign…

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IDScan.net introduces vending machine for age-restricted products

October 25, 2022

IDScan.net has introduced a vending machine for age-restricted products, according to a press release.

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Assisted Self-Service is the Future or Court Technology

To explain the changes occurring in courts across the country and outline ways to improve the delivery of legal services, Advanced Kiosks is producing a series…

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Build it or buy it? What works best for interactive service platforms?

Brands often grapple with a difficult decision — whether to build their own interactive platform or hit the market and buy one. A panel of experts weigh in.

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UK service deploys sexual health test vending machines

October 24, 2022

Unity Sexual Health, a sexual health service provided by University Hospitals Bristol and Weston NHS Foundation Trust in Bristol, U.K., has installed vending…

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Don’t miss: How to cash in on automated convenience

October 21, 2022

Five years after Amazon Go made headlines, automated stores have become one of the fastest-growing retail channels. However, retailers and restaurants face…

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Conquer Your Omnichannel Strategy With Cloud-Based Solutions

Omnichannel ordering options are an expectation, not an exception. Consumers have become accustomed to patronizing their favorite brands from multiple…

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Diebold Nixdorf teams with Featurespace on fraud prevention in payments processing

October 20, 2022

Featurespace, a provider in enterprise financial crime prevention, has integrated its fraud prevention technology into Diebold Nixdorf's Vynamic Payments…

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Legalized sports betting spawns opportunity amidst fragmentation

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Thirty-two states have adopted some form of legal sports betting, up from 27 in 2021 and 19 in 2020, and scores of casinos have opened sportsbooks — most of…

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Cast your vote! Reader’s Choice Innovator of the Year

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

It is now up to the readers to vote on the nominations to decide the Reader's Choice Innovator of the Year, to be honored at the Self-Service Innovation Summit…

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Mobile pay and self-serve kiosks: Partners or competitors?

October 18, 2022

As mobile order-and-pay options expand for consumers, some believe the role of self-serve kiosks may lessen, while others think they are more important than…

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