Customer Experience News & Media
Florida hospitals to provide medication kiosks
August 11, 2022
AdventHealth, an Altamonte Springs, Fla.-based hospital system, has teamed with SpotRx to make it convenient for patients to fill prescriptions before…
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Georgia visitor center offers self-serve picture kiosk
August 10, 2022
Visitors to the Georgia Visitor Information Center in Ringgold can take a photo of themselves against a Henry County background and text or email it for social…
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Michigan homeless shelter installs machine for Narcan kits
August 10, 2022
The Battle Creek Homeless Shelter in Battle Creek, Michigan, has installed a vending machine that provides 24/7 access to the anti-overdose medication Narcan…
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UBS Arena pioneers Amazon’s ‘On The Fly’ automated retail
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Guests can insert their credit cards at the entry gates. Once inside, anything they take off the shelf is automatically added to their virtual cart. They are…
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Malaysia startup introduces mini clinics with telehealth kiosks
August 9, 2022
Qmed Asia, a Malaysia startup, has launched the Qmed Go mini clinics that include a kiosk that can conduct video consultations and remote patient management in…
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Crypto ATMs return to Japan
August 5, 2022
Cryptocurrency ATMs are returning to Japan, after a four-year hiatus. Gaia Co. Ltd. is deploying ATMs that will offer bitcoin, ether, Bitcoin Cash and…
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Consumers still concerned about touchscreen germs
August 5, 2022
Consumers are still concerned about using public touchscreens due to fears of germ transmission, according to a recent survey. Some are even changing their…
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Georgia introduces COVID-19 PCR testing kit kiosks
August 4, 2022
The Georgia Department of Public Health is offering COVID-19 PCR testing at self-serve kiosks placed in communities across Georgia. In most locations, these…
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Talking With Danny Turner: Focus on customer journey to optimize digital experiences
by Kevin Damask — Editor, Digital Signage Today
As digital signage continues to advance in retail, brands are putting more focus on improving customer experience. Danny Turner, SVP of creative programming…
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Arkansas firefighters save trapped kitten from ATM
July 29, 2022
Firefighters in Fort Smith, Arkansas saved a kitten from a Regions Bank ATM on July 28. The Fort Smith Animal Haven gave the cat the name Cash in honor of its…
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Tesla introduces EV charger pod lounge with vending machines
July 28, 2022
Tesla has installed a pod lounge at a Supercharger station in Germany equipped with vending machines for coffee and food under a partnership with bk World, a…
read nowFMA Magazine - Summer 2022 - Issue 11 Book
In this issue: A complete guide to point of purchase displays, 5 things your kiosk should do, the future of car kiosks, partner spotlight: Instorescreen
Presented by Frank Mayer and Associates, Inc.
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New York counties install Narcan vending machine
July 28, 2022
People in Delaware and Ostego counties in New York can get free Narcan from a vending machine at the Friends of Recovery of Delaware and Otsego Counties Inc.
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Kodak Alaris introduces mail-in ballot processing solution
July 27, 2022
Kodak Alaris has introduced a scanning solution to automate the processing of mail-in ballot envelopes for U.S. elections, according to a press release. The…
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Testing new technology? Run, don’t walk
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Service businesses are relying on machine learning, unattended order stations and social media outreach, with additional solutions on the way.
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San Diego County to deploy Narcan vending machines
July 27, 2022
People in San Diego County, California suffering from opioid addiction will be able to access Narcan, a drug that combats the effects of opioid, in vending…
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Robots deliver food, beverages to customers at Korean airport
July 27, 2022
Travelers at the Incheon International Airport in Korea can have food and coffee delivered by robots launched by Baemin, an app provider, according to a report…
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Vietnam bank introduces automated teller machines
July 25, 2022
Bac A Bank, a Vietnamese bank, has introduced automated teller machines to allow customers to conduct essential banking services such as opening an account…
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Smarter customers want smarter checkout
by Simon Powley — Head of Advisory Services, Diebold Nixdorf
Retailers need a smarter checkout that can cater to the full spectrum of outcomes their customers expect in a 'successful' retail experience.
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California county deploys COVID test vending machines
July 22, 2022
Yolo County, California is installing five vending machines to provide free COVID tests available 24/7 across the county, according to a fox40.com report.
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