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Customer Experience News & Media

Acrelec Partners with Self-Service Platform, QikServe, to Provide US Markets with Leading-Edge Kiosk Solutions

Acrelec and QikServe expand partnership in the US, addressing labor shortages in hospitality with innovative kiosk solutions. The collaboration enhances…

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Tacoma to offer Narcan vending machines

September 16, 2022

The Tacoma Needle Exchange in Tacoma, Washington, will install three naloxone vending machines across Pierce County as part of a $200,000 initiative to help…

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Oklahoma History Center unveils NASA kiosk

September 15, 2022

The Oklahoma History Center in Oklahoma City has introduced a kiosk showing astronomical imaging from the Smithsonian Astrophysical Observatory, according to a…

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Zippin introduces turnkey self-checkout solution to 9 NFL locations

September 14, 2022

Zippin, a provider of checkout-free technology, has introduced Zippin Lane, a turnkey solution that enables retailers and concessionaires to deploy…

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The ‘invisible' future of customer experiences

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Brands must embrace the complexities of the digital landscape to enable ‘invisible’ customer experiences.

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Proto patents holographic communications system

September 14, 2022

The U.S. Patent and Trademark Office has issued a patent to Proto, Inc. for its holographic display and communications platform, which was invented in 2018…

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Missouri town gets a second harm reduction vending machine

September 14, 2022

The Behavioral Health Group Poplar Bluff Treatment Center will introduce an on-site Narcan vending machine to help opioid addicts, the second such machine in…

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Geneva welcome center to offer interactive kiosk

September 14, 2022

The International Geneva Welcome Centre in Geneva, Switzerland, has teamed with CERN, a European research organization that operates a physics lab, to open an…

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Automated delivery robots find applications in Asia

September 14, 2022

Automated delivery robots from Hong Kong based Rice Robotics are making a splash in Asia, according to a CNN report. Highlights include:

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ShieldT3 offers COVID testing machines

September 14, 2022

Shield T3, a spinoff company of the University of Illinois System's Discovery Partners Institute, has introduced vending machines stocked with more than 300 of…

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Moscow Metro installs biometric fare payment at all stations

September 13, 2022

Moscow Transport has launched its Face Pay biometric fare payment system at all 31 stations of the Moscow Central Circle, the surface railway circle line…

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Harm reduction vending machine draws opposition in Canada town

September 12, 2022

A plan by the Saskatchewan Health Authority to install vending machines in Moose Jaw, Canada to offer harm reduction supplies to drug users has met opposition…

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Japan parks offer diaper vending machines

September 12, 2022

Parents in need of emergency diapers when visiting public parks in Japan will have access to them from vending machines, according to a report in The Mainichi.

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Court Modernization Series Pt.2: Process Simplification with e-Filing in Modern Courts

To explain the changes occurring in courts across the country and outline ways to improve the delivery of legal services, Advanced Kiosks is producing a series…

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Love’s Travel Stops opens Jamba by Blendid robotic smoothie kiosk

September 8, 2022

Love's Travel Stops has opened its first Jamba by Blendid autonomous robotic kiosk at the rest area in Williams, California on I-5, Exit 578/Highway 20 just…

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Aramark welcomes 2022 NFL season with self-checkout kiosks

September 8, 2022

Aramark Sports + Entertainment will offer self-serve and AI-powered technology offerings to usher in the 2022 National Football League regular season today…

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Shaky economy drives digital banking, but 'cash is not dead'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Fluctuating economic trends are changing consumer banking habits, financial services providers learned during the Diebold Nixdorf Intersect Las Vegas…

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Amazon Just Walk Out tech plays starring role in NFL stadium store

September 6, 2022

Amazon's Just Walk Out technology and Amazon One, its payment palm recognizition system, are playing a starring role in a food and beverage store in an NFL…

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Pennsylvania college introduces recycling reverse vending machine

September 2, 2022

Students and staff at Lafayette College in Easton, Pennsylvania can now recycle beverage containers with the introduction of a reverse vending machine in the…

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Self-check-in kiosks to play bigger role in health care facilities

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-check-in kiosks allow greater workflow efficiency for providers and staff, reduce costs and safeguard protected health information.

Presented by Frank Mayer and Associates, Inc.

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