Survey: Airline passengers want more self-service

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

Automated check-in, baggage drop and boarding gates ranked high as technology priorities.

Hospitals in Myrtle Beach deploy check-in kiosks

September 27, 2012

The Grand Strand Regional and South Strand Medical Center emergency departments in Myrtle Beach, S.C., now have check-in kiosks available for incoming…

Polish airport turns to self-service

September 25, 2012

The Warsaw Frederic Chopin Airport in Poland has installed 15 self-service check-in kiosks, according to a press release. The kiosks join pre-existing units at…

More US airports turning to self-service

August 28, 2012

The airport of the future could be right around the corner, according to an article on WSJ.com. Airports and airlines across the country are increasingly…

Software company releases hospitality kiosk for use in hotels

August 22, 2012

SensyTouch, an Irvine, Calif.-based software company, announced the release of a multi-touch kiosk for use in hotel lobbies that helps guests explore the hotel…

Updated AAA ratings system includes use of kiosks, digital signage

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

August 13, 2012

AAA recently updated its diamond rating system for North American hotels — and included kiosks and digital signage as part of its rating evaluations.

European airport deploys multifunctioning kiosks

July 11, 2012

The Bologna Giuseppe Marconi Airport is the first European location with Sicheck Full Auto Check?in kiosks designed by Siemens Italia that allow passengers to…

Cebu Air debuts self check-in kiosks

March 30, 2012

The Philippines' largest national airline, Cebu Pacific announced the installation of self check-in kiosks at eight additional airports across the Philippines…

Global Entry now a permanent resident

February 7, 2012

The Global Entry trusted traveler program, which uses kiosks to speed the passage of air passengers arriving in the United States through customs and…

Singapore pulls plug on airport kiosks

December 12, 2011

Singapore Airlines (SIA) has removed check-in kiosks at Changi Airport.

Study: Airports, passengers embracing self-service

December 12, 2011

Improving customer service is the top driver for new technology investments in airports, according to SITA’s 8th Annual Airport IT Trends Survey. The survey…

Parabit installs welcome centers at NYC area terminals

November 8, 2011

Parabit Systems, Inc. announced it has completed the installation of 15 self-service welcome centers within the arrival areas of all terminals at JFK…

Gatwick airport to expand kiosk offerings

October 18, 2011

British Airways passengers will soon check in, choose seats and print baggage labels at new kiosks deployed at Gatwick airport. Dedicated 'care desks' will be…

Self-service still thriving in grocery stores

October 5, 2011

Self-checkout technology will be sticking around in several Massachusetts grocery stores, despite Big Y Foods' recent announcement about removing self-checkout…

Uchart testing check-in kiosks

October 4, 2011

UChart, the electronic medical record system in place across UHealth, is piloting the use of UChart Kiosks in four locations next week to allow patients to…

S.F. may ban booze at self-checkout lanes

September 27, 2011

Buying alcohol in San Francisco grocery stores may soon be only done via human transactions.

Air Canada kiosks handle entire check-in process

September 20, 2011

IER has deployed Common Use Self Serve (CUSS) kiosks for Air Canada at Paris Charles de Gaulle airport (CDG). Equipped with passport scanners, the IER 91…

US Air passengers using phones as boarding passes

September 7, 2011

US Airways hopes the mobile boarding pass technology it's now using from NCR Corporation speeds up the check-in process.

YOTEL deploys Atos kiosks for speedy check ins

August 30, 2011

New York's YOTEL is now using Atos self-service kiosks to allow guests to quickly check in and out. Yotel, a hotel concept inspired by luxury airline travel…

Help, there's an iPad in my kiosk!

Even though it's just over a year old, the iPad has become one of the most well-known and technologically-advanced products to hit the market, and consumers…