Study: Airports, passengers embracing self-service

December 12, 2011

Improving customer service is the top driver for new technology investments in airports, according to SITA’s 8th Annual Airport IT Trends Survey. The survey…

Parabit installs welcome centers at NYC area terminals

November 8, 2011

Parabit Systems, Inc. announced it has completed the installation of 15 self-service welcome centers within the arrival areas of all terminals at JFK…

Gatwick airport to expand kiosk offerings

October 18, 2011

British Airways passengers will soon check in, choose seats and print baggage labels at new kiosks deployed at Gatwick airport. Dedicated 'care desks' will be…

Self-service still thriving in grocery stores

October 5, 2011

Self-checkout technology will be sticking around in several Massachusetts grocery stores, despite Big Y Foods' recent announcement about removing self-checkout…

Uchart testing check-in kiosks

October 4, 2011

UChart, the electronic medical record system in place across UHealth, is piloting the use of UChart Kiosks in four locations next week to allow patients to…

S.F. may ban booze at self-checkout lanes

September 27, 2011

Buying alcohol in San Francisco grocery stores may soon be only done via human transactions.

Air Canada kiosks handle entire check-in process

September 20, 2011

IER has deployed Common Use Self Serve (CUSS) kiosks for Air Canada at Paris Charles de Gaulle airport (CDG). Equipped with passport scanners, the IER 91…

US Air passengers using phones as boarding passes

September 7, 2011

US Airways hopes the mobile boarding pass technology it's now using from NCR Corporation speeds up the check-in process.

YOTEL deploys Atos kiosks for speedy check ins

August 30, 2011

New York's YOTEL is now using Atos self-service kiosks to allow guests to quickly check in and out. Yotel, a hotel concept inspired by luxury airline travel…

Help, there's an iPad in my kiosk!

Even though it's just over a year old, the iPad has become one of the most well-known and technologically-advanced products to hit the market, and consumers…

Check-in kiosks soon to be standard at hospitals (video)

Forbes interviewed Sandy Nix, president of CTS, about the future of self-service in health care

Copa Airlines goes mobile

June 9, 2011

Copa Airlines announced this week that it's making check-in faster and easier for passengers by launching mobile check-in and boarding-pass delivery from NCR…

New Zealand airport to utilize self-service

June 5, 2011

New Zealand's Deployment of Christchurch International Airport's check-in hall and kiosks are underway and will soon unlock space for hurried passengers to…

NCR Healthcare inks payment provider deal with EPX for health care kiosks

June 1, 2011

NCR Corp., a provider of self-service hospital check-in, today announced that it has selected Electronic Payment Exchange (EPX), a full-service payment…

NCR demos self-service throughout travel process (video)

NCR uses Denmark tradeshow to showcase combined solutions for the retail, food and travel industries.

Kiosk helps clinic collect patients' debts

May 24, 2011

Houston-based Richmond Bone & Joint Clinic can more easily collect patient debt thanks to new check-in kiosks that are integrated with a payment-management…

Self-service goes wireless

Being able to reach consumers at any time, anywhere has become increasingly important to businesses trying to remain competitive in the current economy. The…

Jetstar expands self-service with SMS boarding

May 22, 2011

IBM announced this week that it has helped Jetstar Airways expand its self-service offering for passengers to include SMS boarding.

Homeland Security chief supports Global Entry kiosks

May 19, 2011

Homeland Security chief Janet Napolitano told leaders in the travel industry Thursday that she's in favor of trusted traveler programs that use kiosks to scan…

Continental, United merge kiosks in 83 airports

May 17, 2011

It will be another year before United and Continental are really one airline, according to the Associated Press.