In airlines, kiosks vital to consumer's second impression: Richard Branson

September 13, 2010

The leader of Virgin Airlines and international entrepreneur Richard Branson writes in a column that second impressions are vitally important for businesses…

Barcelona, Madrid airports implement kiosks with biometrics

August 31, 2010

Self-service kiosks with a biometric application that authenticates the traveler's identity have been installed in airports in Barcelona and Madrid, Spain…

New kiosks in the works for John Wayne Airport

August 25, 2010

Orange County, Calif., is on target to spend about $24 million to modernize its John Wayne Airport, including installing new ticket counters and swapping out…

You can get most anything at a kiosk in Miami

August 22, 2010

The Miami Herald looks around South Florida and finds that kiosks have become pervasive with applications at movie theaters, medical centers, retail shops and…

Survey: Fliers seek more control through self-service kiosks and mobile phones

August 17, 2010

Consumers want to manage travel itinerary changes and preferences via self-service channels, according to OnWindows, an online news source from Microsoft.   A…

Study lists self-serve check-in kiosks at U.K. airports

August 12, 2010

England's Airport Parking and Hotels (APH) Ltd. has released a study on the different check-in times at all major U.K. airports. The study also shows which…

Dayton Airport garage to feature check-in kiosks

August 10, 2010

Jetstar Airways installs self-check kiosks in Oz

August 5, 2010

Three self check-in kiosks have been installed at the Ballina-Byron Gateway Airport in New South Wales, Australia, in an effort to reduce its ‘terrible…

Delhi airport offers self check-in kiosks

August 5, 2010

Passengers at the new Terminal 3 of Indira Gandhi International Airport in Delhi, India, next week will be able to use self check-in, touch-screen kiosks for…

Spirit Air mulls shift to self-service kiosks for customer service

August 4, 2010

The Today in Travel blog reports that Spirit Airlines might use kiosks to shift more customer service tasks to its customers.

Icelandair offers kiosks in Keflavik

August 3, 2010

Icelandair reports it has installed six self-service check-in kiosks at Keflavik airport and Hilton Reykjavik Nordica Hotel. Icelandair's kiosks are single…

Emirates airlines rolls out self-check-in kiosks in Dubai

August 1, 2010

Emirates has rolled out self-service check-in kiosks for passengers, according to AMEinfo.com.   The airline has deployed the kiosks at three Dubai Metro…

Rail ticketing kiosks 'bewildering' travelers

July 20, 2010

LONDON — According to Agence France Presse, rail analysts say the "bewildering jargon" on railway self-service ticket kiosks is causing them to stand idle…

Airline survey: Big gains for mobile check-in, multi-function kiosks

June 22, 2010

BRUSSELS, Belgium—A new survey by Airline Business IT Trends predicts big gains for mobile check-in for flights and increased multi-functionality for airport…

New iPad MHkiosk deployed at Malaysian airport

June 22, 2010

Kuala Lumpur—Malaysia Airlines (MAS) customers using the newly launched iPad MHkiosk will get a waiver on the administrative fee for travel during the…

New Zealand Airline security kiosk loophole exposed

June 22, 2010

Airlines and the director of the Civil Aviation Authority in New Zealand have been working together to close a loophole in airport security, after a local…

SmartGate kiosk at second New Zealand airport

June 14, 2010

Trans-Tasman travel has opened SmartGate today at its second New Zealand airport, according to a story on scoop.co.nz. SmartGate is a kiosk and gate system…

Air New Zealand rolls out self-service kiosks for Australia flights

May 31, 2010

According to Voxy.co.nz, Air New Zealand has unveiled a new self-service kiosk check-in option for passengers flying to Australia.

Continental going exponential with self-service kiosks

May 26, 2010

According to travel news website tnooz.com, Continental Airlines has added nearly 60 self-service kiosks to its ticketing and check-in area at Terminal C of…

Apple patents self-service check-in app for iPhone

April 23, 2010

Apple has patented a self-service airline check-in application for its popular iPhone mobile device, according to the website Patently Apple. The app…