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Commentary

The era of ‘artainment’ unfolds

by Kevin Williams

The next phase of out-of-home entertainment addresses the needs of a highly sophisticated audience, which has access from home to the widest possible selection…

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Why smart lockers are the future of order pickup

by Katie Kochelek — Marketing Specialist, Frank Mayer and Associates, Inc.

With locker systems helping restaurants and retailers focusing on customer satisfaction and addressing operational challenges, now is the right time for many…

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Self-ordering kiosks: The perfect solution to the labor shortage

by Dinesh Saparamadu — CEO, Applova Inc.

The pandemic brought to light just how vulnerable the food and beverage sector is to outside variables. Self-ordering kiosks can resolve the problem of…

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Gesture, voice, haptics enhance touchscreen experiences; To what end?

by Gene Halsey — Vice President, Product and Business Development, TES America

All of the technology needed to enhance touchscreen user experiences with new features is now available, ushering in a new era of interactive innovation.

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10 robots automating restaurant operations

by Chen Feller

The automation revolution has begun in the restaurant industry.

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Why retailers must rethink their reverse logistics strategy

by Mo Cheema — Director of Omnichannel Solutions Design, Position Imaging

The pandemic has demonstrated that a better omnichannel shopper experience and improved fulfillment processes are needed for many retailers.

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New strategies boost demand for crypto ATMs

by Akshita Pacholi

As more people use cryptocurrencies, cryptocurrency ATMs offer a hassle-free way to exchange cryptocurrencies. Crypto ATM market players are focusing on…

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How to boost c-store self checkout adoption

by David Wilkinson

Self-checkout systems can be an affordable gateway for convenience stores to offer faster, more flexible and more reliable service.

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Top 5 reasons to use thermal paper for printing

by Jamie Thorsa — Content Writter, Graphic Tickets & System

Today, everyone has made debit and credit cards their preferred payment mediums. Thus, businesses have to have the ability to process and accept electronic…

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BOPIS and BORIS: twin cornerstones of retail survival

by Dean Frew — CTO & SVP RFID Solutions at SML Group, SML RFID

In the post-pandemic era, having an effective omnichannel solution is no longer about getting a competitive edge for retail, it's now a necessity to survive.

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How to find the best locations for your kiosks

by Maria Mullen — Strategic Advisor, THinc Partners

A well-informed business location strategy will ensure the best and most profitable place for every kiosk, freeing you to rapidly grow your business with…

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The most profitable OEM kiosk opportunities for 2021

by Richard Thompson

For those entrepreneurial kiosk businesses able to move quickly, there are still plenty of opportunities to develop solutions and services with staying power.

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How interactive retail displays chart new territory

by Katie Kochelek — Marketing Specialist, Frank Mayer and Associates, Inc.

Retail displays are an important component of a successful marketing plan, calling attention to a brand's products and building a loyal customer base. With…

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NFC and RFID: What's the difference?

by Alan Xiong — Marketing manager, Fdata Co., Ltd

Near field communication and radio frequency identification are closely related, as NFC technology evolved from RFID technology. While there are similarities…

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7 ways self-service checkouts create a better in-location customer experience

by Bobby Marhamat — CEO, Raydiant

Bobby Marhamat, CEO of Raydiant, offers up seven benefits of self-service checkout kiosks that underscore why retailers would benefit from investment in…

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How to maximize security in kiosk design

by Steve Spatig — Gm, Southco

With the introduction of high-value retail kiosks and "intelligent vending" systems, self-service providers have identified a need for more enhanced physical…

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How kiosks improve the in-store experience

by Ray Ko

The popularity of kiosks has skyrocketed during the pandemic as retailers look for ways to provide the service customers expect in a socially distanced…

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Top 5 ways to optimize the ‘post register zone’

by Maria Mullen — Strategic Advisor, THinc Partners

Brick-and-mortar retailers can use kiosks and services to generate incremental profit and promote shopper loyalty, focusing on the areas beyond the check-out…

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Preventing COVID-19 in commercial buildings; don’t ignore HVAC upgrades

by Brad Simmons

HVAC modifications, combined with other prevention strategies, will go a long way toward minimizing the coronavirus’ spread and protecting a building’s…

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How AI-powered tech is advancing touch systems

by Gene Halsey — Vice President, Product and Business Development, TES America

A technological "gold rush" is emerging as artificial intelligence enables users to interact with computers in ways that were unthinkable just a few years ago.

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