Facial recognition and customer loyalty: The new reality

Facial verification using facial recognition can play a role for customer loyalty programs. By identifying and verifying customers, it can enhance the customer…

How the multifamily industry relies on property management tech

by Ned Hill

With more people working from home, multifamily property managers must elevate resident services. Antiquated package management won't cut it.

Do micro markets live up to the hype?

by Sam Roberts — Digital Marketing Manager, Connect Vending

A veteran convenience services operator tackles some misconceptions about micro markets and explains the technology's continuing popularity.

Beyond e-commerce: Checkout-free and interactive stores

Cashlierless checkout technology has delivered several new retail business models. The brand must understand the guest's journey to decide what model can best…

What players will lead retail AI?

The companies that will dominate AI will be those that successfully blend AI with existing industries, have a team that includes both tech and non-tech…

Threats rise against ATMs: How to defend

by Simon Powley — Head of Advisory Services, Diebold Nixdorf

As the technical capabilities of ATMs have increased, so has the sophistication of physical and digital attacks looking to access the cash and consumer data…

The smart safe: the next generation in enhanced retail cash security for all point-of-sale systems

by William Stutzman — Director of Strategic Initiatives, Ventus Global Network Solutions

Smart safes make retailers more efficient, flexible and secure through IoT infrastructure and bleeding-edge authentication technology.

What is an integrated POS and how does it work?

The key to effectively using an integrated POS lies in choosing the right tool.

Common misconceptions about managed connectivity

Much if not most of today's self-service equipment must be connected to a network in order to work properly. An expert reviews all the connectivity components…

‘Tech Job Apocalypse’ throws VR entertainment a curve ball

by Kevin Williams

The recent tech layoffs undermine the development of VR, AR and MR as the post pandemic entertainment landscape offers enormous opportunity.

10 EMV facts every self-service machine operator should know

EMV chip and EMV contactless use higher security levels than traditional magnetic stripe to process a card payment. As consumers adopt EMV-enabled cards for…

Self-service tech: The future of the restaurant industry

Beyond QSRs, today's customers are seeking self service and contactless payment at all types of restaurants.

Amusement kiosks carve a niche in the unattended VR space

by Kevin Williams

Upright kiosks provide a versatile format for competition in VR enhanced immersive games.

Strategies for securing the self service machine network

by Apu Pavithran — Founder and CEO, Hexnode | Mitsogo Inc.

While a generic kiosk or vending management solution might alleviate some concerns, it doesn’t necessarily guarantee security, calling for unified endpoint…

Beyond e-commerce: Checkout-free and interactive stores

Cashierless stores and interactive kiosks offer an even better omnichannel experience than online shopping as the need for physical stores remains.

4 steps to strengthen retail last mile delivery

The growth of e-commerce has boosted the cost of last mile delivery for many retailers, requiring them to analyze their logistics chains and determine ways to…

3 benefits of large screen kiosks

by Cheryl Lesniak — Director of Marketing, Frank Mayer & Associates

The term 'large screen kiosk' is fairly self-explanatory. What’s less-so is the purpose of these kiosks as well as the most common placements for them.

Solutions for managing secure access to EV charging stations

by Mark Yarnall

Access hardware can help EV charger enclosure designers make informed choices about the right hardware design, helping balance aesthetics, security, ease of…

Supply dispensing equipment: More than just an asset management initiative

Dispensing technology delivers value to all enterprise stakeholders by ensuring the availability of resources and acting as a single source for…

How to improve cashierless experiences for today's shoppers

by Michael Jaszczyk — CTO, U.S. CEO, GK Software

With personalized offers, real-time access to information and post-purchase communication, cashierless stores can be sure to create an easy, fast experience…