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Vending manufacturer predicts new tech/social media integration

Vending kiosk manufacturer AVT Inc. has made a number of predictions regarding the vending industry, including new technology and greater integration of social media into self-service solutions.

December 29, 2015

Vending kiosk manufacturer AVT Inc. has made a number of predictions regarding the vending industry, including new technology and greater integration of social media into self-service, according to a press release.

The company has made these three predictions:

• Companies will develop new technology as a response to new FDA rules to display nutritional information on vending kiosks, improving overall customer experience, according to the report;
• New smart systems will help capture valuable customer analytics and use it to deliver targeted messages; and
• Social media will begin to be integrated into vending kiosks for many uses including customer engagement, branding and more.

"We believe that automated retailing is coming into a period of wider consumer acceptance," said Wayne Salvino, president of AVT, "driven by the integration of new technologies, and fueled by the type of innovation that is so abundant at AVT."