News

Field Museum ticketing kiosks help bring history alive

July 21, 2016

The Field Museum in Chicago recently teamed up with Livewire Digital to deploy new ticketing kiosks. The museum welcomes more than 2 million visitors annually, and needed a robust solution to handle traffic, according to a press release.

The museums new kiosks include two screens: one allows visitors to purchase tickets and view information about show times and exhibits; the other serves as digital signage, displaying ads and messages about new events and exhibits, according to the release.

The kiosks were deployed in the week between Christmas and New Year's, the busiest period for the museum. The kiosks handled 20 percent of all ticket sales during that time.

"Immediately after seeing the robustness of our system and the integration of ticketing with our easy-to-use digital signage management, Field Museum requested more digital signs," LiveWire Digital CEO David McCracken said in the release. "Having a single source for support and one management interface to handle all aspects of their digital needs greatly reduces overall maintenance costs and long-term total cost of ownership."