How Interactive Directories Guide Visitors

Learn how businesses and organizations are leveraging touchscreen technology to provide interactive building directories to help visitors locate their destination. The interactive directory kiosks provide users with engaging information and make it easier than ever before to navigate buildings and campuses. 

Type: White Paper

Sponsor: Meridian




CASE STUDY: SELF-SERVICE KIOSKS & HUMAN RESOURCES

A look into how self-service kiosks were implemented to improve connectivity and efficiency across a manufacturers HR network.  

Type: Case Study

Sponsor: Advanced Kiosks




Real Life Success of a Self-Service Kiosk Solution

Presenting a real life success story of a turnkey self-service solution deployed in the City of Saint John. Take a close look at Qwick Media approach, process and end result. Learn how to become more efficient, maximize on the spot spend and decrease media and advertising cost.

Type: White Paper

Sponsor: Qwick Media, Inc.


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FEATURES


Redefining automated retailing part 2: Digital media’s key role

Because brick-and-mortar retailers have proven the effectiveness of digital media, the self-serve retail industry has a road map to follow in using this technology to improve the customer experience and boost sales.

Are kiosks the next step for restaurant-based digital signage?

There's a lot of buzz surrounding the rise of self-order kiosks in dining establishments, especially quick-serve restaurants. As digital menu boards approach the point of saturation in many restaurants, kiosks represent the next big opportunity for restaurant-based digital signage.

Biometric technology Part 2: Clear's identity screening at airports paves way for more applications

Clear, a technology company authorized by the government to provide biometric identity screening at airports, has expanded to 23 U.S airports, marking one of the most visible signs of consumer acceptance of the technology to date.

The kiosk game: What restaurants must be prepared to pay to play

While self-service initiatives provide significant ROI opportunities, businesses should understand all of the necessary costs and how they plan to fit those costs in their current budget before moving forward.

Best Practices for Deploying an Interactive Outdoor Kiosk

While many self-service kiosks are located inside, there are a number of use-cases where interactive outdoor kiosks will drive the best ROI. These kiosks are being installed outside where weather, security, location, etc. need to be considered.


Malware attack against Avanti micro market kiosks pushes card reader retrofits

By responding to the data breach proactively, Avanti Markets protected its customer relationships. The event also drove the company to complete most of its card reader retrofits.

Kiosk connects seniors and staff to critical information at Utica, New York center

Touchscreen kiosks are improving interactivity for care givers and people who need access to information to better manage their lives.

How new technologies will redefine the automated retailing experience, part 1

Interest in creating enhanced user interactivity at the point of purchase coupled with the availability of new payment options, as well as interest in more product information at the point of sale, provide a powerful basis for redefining the automated retailing experience.

Expanding digital signage capabilities drive growth for outdoor interactive kiosks

Interactive kiosks are providing outdoor environments with new ways to promote their offerings as well as new revenue opportunities in the form of paid digital advertising.

McDonald’s clarifies: No plans to replace workers with kiosks

Cowen & Co. upgraded McDonald's outlook based on the chain's technology upgrades, including self-order kiosks. The company has been deploying kiosks globally for a decade but has not used them to replace workers.

Interactive customer technology: How to achieve employee buy-in

Achieving employee buy-in needs to be part of the project from the beginning when introducing customer interactive technology.

3 keys to interactive digital signage solutions

When determining whether to integrate interactive elements into your digital signage, you need to consider content, cost and potential pitfalls.

Data analytics hold the key to understanding and guiding the retail customer

Interactive technology promises a wealth of insights on customer behavior, but retailers need to have a plan for deploying the technology and glean insights from data analytics.

Customer experience is defined at new levels during ICX Summit 2017

When brands, retailers and digital experience providers met at the 2017 ICX Summit in Dallas the focus was on defining “what works” to maximize CX approaches.

Interactive Customer Experience: the start of a daunting, yet exciting journey

The ICX Summit gave retailers and interactive technology players a chance to learn why companies have to share information both internally and externally to meet the demands of today's 'connected' shopper.

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Touch screen displays are an intergral part of many interactive kiosks. Learn about the latest advances in touch screen kiosk technology.

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