News

Elo introduces countertop, floor stands to streamline self service

September 29, 2017

Elo, a provider of touchscreen solutions, has introduced its Wallaby self-service countertop and floor stands for an interactive touchscreen experience in high-traffic environments, according to a press release.

The Wallaby countertop stand streamlines the checkout experience.

The Wallaby self-service stands deliver an out-of-the-box customer-facing solution that combine a Windows- or Android-powered Elo all-in-one touchscreen computer with secure housing for a printer and peripheral connections. The stands, with an I-Series or X-Series touchscreen computer from 15 to 22 inches, support compatible accessories enabling a simple solution for point of sale, self-order, endless aisle, price verification, loyalty programs, brand experience and patient check-in. The Wallaby self-service countertop and floor stands are available for order.

The Wallaby self-service stands cater to omnishoppers by streamlining the checkout experience while also enhancing it with software-driven capabilities like attract-loop videos, digital promotions and cross-sell capability.

"Self-service ordering is a win-win for the enterprise business and guest alike," Wayne Scarsella, senior vice president of sales at Appetize Technologies, an Elo partner that provides solutions in the sports and entertainment, education and professional industries, said in the release. "Appetize's software on Elo's new touchscreens and self-service stands decrease wait times and in some cases, increase order size by more than 20 percent."

The floor stand model simplifies customer check-in.

Elo's Android-powered touchscreens and EloView enable users to provision devices, refresh content, update software, apps or OS and manage devices remotely via a centralized web portal. With EloView cloud-based management software, users can lock down the Android-powered operating system on Elo devices for data security and OS version control.

The Wallaby self-service stands are compatible with the Elo 15- and 22-inch I-Series touchscreen computers in portrait orientation and the Elo 22-inch I-series, 15-, 17- and 20-inch X-Series touchscreen computers in landscape orientation.

Elo's commercial-grade I-Series and X-Series work with a large set of peripherals, including EMV, barcode scanners, NFC adapter, MSR and fingerprint readers. The Wallaby self-service stand's housing was designed to secure the I/O connections of those peripherals while also providing space for additional components, including a power supply and network switch. The self-service solution can be completed with a best-in-class compatible printer and EMV device including: Epson TM-88, Star TSP-100 and Star TSP-654 printers and Verifone MX915, Ingenico iSC250 and Ingenico IPP350 EMV payment devices.

(Photos courtesy of Elo.)