News

Dental clinic kiosks provide security and self-service

August 5, 2014

San Francisco's University of the Pacific Arthur A. Dugoni School of Dentistry has installed patient self-service kiosks at its newest campus, according to an Advanced Kiosks announcement. 

The $151 million campus was designed to serve 10,000 patients a year in 10 dental clinics. Advanced Kiosks partnered with axiUm to design custom software that integrates with the school's dental clinic management system. The collaboration resulted in a self-service system for patient check-in and admittance. Kiosk users can choose from four different languages to check in for appointments and obtain a security pass needed for clinic access.

"We are the first dental school to have this kind of controlled entry system that uses kiosks, turnstiles and seamless integration into our clinic management system in order to ensure the privacy and safety of everyone in the building," Dugoni Director of Information Technology and Telecommunications Raybel Ramos said. "We love the look, the colors, the whole feel of the space. It's very attractive to people," Ramos said in the announcement.

Kiosk-issued security passes unlock the clinic entrance when scanned at a turnstile.

"Our kiosks are actually making another piece of equipment work," Nathan Morse, a project manager for Advanced Kiosks, said in the press release. "Yes, they are integrated with the patient database, but they are also physically opening and closing turnstiles."

Additional interactive kiosks placed in areas around campus feature events, news, wayfinding and alumni information.