Livewire Digital Case Study: Phelps Memorial

Phelps Hospital, located in Sleepy Hollow, New York, is a dedicated center striving to improve the health care for their community.They provide an environment of excellence where they focus on medical, social and rehabilitation services. Phelps is part of the North Shore-LIJ Health System, which is one of the nation’s largest health systems.

Type: Case Study

Sponsor: Livewire Digital




Wayfinding Moves Outdoors

Long used in indoor wayfinding applications, digital signage increasingly is being used for outdoor applications.

Type: White Paper

Sponsor: Peerless-AV


Clean Image Car Wash: Driving Innovation with Clean Cars

Clean Image Car Wash Installs Peerless-AV Xtreme™ Outdoor Digital Menu Board

Type: Case Study

Sponsor: Peerless-AV


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FEATURES


What’s in store for 2017? Part 3: Innovation calls for more customer education

As technology improves, the kiosk industry has to educate two main user groups about the benefits kiosks provide – the locations that host kiosks and the consumers that interact with them. The need for customer education is especially important in 2017 on account of the perception among some that kiosks are killing jobs.

What’s in store for 2017? Part 1: Kiosks build on a strong foundation

With positive momentum carrying over from 2016, a healthy stock market and continuously improving technology, most kiosk industry observers are optimistic about their industry's growth in 2017. Government regulations are cited by some as a concern, along with the importance of proper executions of some of the new technologies being introduced.

How companies are leveraging outdoor kiosks to improve the user experience

There are many use cases for outdoor kiosks that enhance the user experience by streamlining processes that might otherwise require long wait times or inefficient searching. The ultimate goal is to offer a reliable device that enhances user experience, leading to higher engagement and increased ROI.

Does off-the-shelf kiosk software exist?

Custom kiosk software is well known, but what about an off-the-shelf application that can be easily integrated into your kiosk? Do off-the-shelf solutions even exist?

Why choose retail kiosks?

Retail kiosks can offer benefits for both the customer and the merchant seeking to grow, providing everything from wayfinding and credit card applications to gift card vending and upselling suggestions.

Kiosks soar into airports

Airports are notorious for poor service and long wait times. However, kiosks are flying to the rescue, providing faster service, entertainment, goods and in one case, life-saving lessons in CPR.

Internet of things empowers wayfinding

Indoor wayfinding can still be a challenge. However, with new beacon technologies, retailers can provide wayfinding solutions while gathering valuable analytics.

Ellis Island kiosks enable visitors to discover immigrant ancestors

A trip to Ellis Island is a trip through America's rich history of immigration. Now, visitors will be able to use kiosks to discover information on immigration and discover their ancestors who passed through Ellis Island.

Hospitality kiosks make everyone happy

Hospitality kiosks have been deployed in a variety of venues including bill payment, wayfinding, loyalty programs and more. If used properly, hospitality kiosks can harness the tools of technology to make everyone happy, including the much sought after demographic: the millennials.

Wayfinding kiosks raises transportation IQ

Travelers expect instantaneously information. Slow, inaccurate and outdated information simply will not suffice. Wayfinding kiosks and signage are helping raise transportation's IQ.

5 tips for successful interactive kiosk deployment

You can find interactive kiosks everywhere. With such a high market saturation, you need every tactic under your belt to ensure your kiosk stands out and is successful.

How NFC tech can improve your kiosk

As NFC phones become the norm, it is allowing for the implementation of new features and functions in interactive kiosks that give kiosk operators the ability to provide greater levels of convenience and interactivity never before seen.

The use of digital signage as a wayfinding solution

A study conducted by SignAd Network found that "digital video in public venues reaches more Americans each month than online videos." It's no surprise then, that many have taken this effective advertising medium and utilized it in an alternative way to provide a new service – wayfinding or directional signage.

Commercial building owners should take tech cues from airlines

In many respects, office buildings are at the same technological crossroads airports were at years ago, when the only way to get to their gate involved waiting in long lines for for a printed boarding pass.

New interactive map aims to make King's Island visits more fun

A digital signage experience firm recently released this video of an interactive map it has developed for the Ohio-based amusement park King's Island.


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Discover how business are using wayfinding/information kiosks to help customers, employees and others find an item in a store, an office in a skyscraper, a ride at an amusement park, and much more.

NEWS