How to Write an Effective Customer Survey

August 21, 2008

Over the past 15 years, Opinionmeter International has distributed thousands of satisfaction surveys through its wide-range of interactive survey devices. Here…

Immediate Patient-Visit Feedback

August 21, 2008

Kaiser Permanente managers gain immediate access to feedback from patients.

Diagnosing the Root Cause of a Banking Center Level Score

August 21, 2008

Managers provide targeting coasching based on best practices of high performing banking centers.

Using Touchscreen Devices to Capture Visitor Feedback

August 21, 2008

Pacific Science Center switches to Opinionmeter touchscreen survey tool for world-class service.  

Direct Patient Feedback Survey Kiosks

August 21, 2008

Planned Parenthood branch deploys Opinionmeter TP Kiosk to inform, gauge patient satisfaction.  

Building the perfect survey

by Fritz Esker — Freelance Journalist, Networld Alliance

August 21, 2008

"Thanks for shopping at store XYZ. Would you like to fill out our survey for a chance at winning [insert incentive here]?"   Eager to take the chance, the…

Measuring and managing the customer experience

August 21, 2008

Retailers must measure, manage and improve the experiences of their customers, in order to grow their businesses effectively. Customer retention and continued…

Shop-floor kiosk improves visibility, productivity

August 20, 2008

VANCOUVER, B.C. — Epic Data International, provider of manufacturing collaboration and visibility solutions, has introduced a a shop-floor kiosk that collects…

Meridian Mediaport kiosk a full-service digital music device

August 20, 2008

ABERDEEN, N.C. — Kiosk and self-service device manufacturer Meridian Kiosks has partnered with digital media content distributor Mediaport Entertainment to…

Internet kiosks provide YouTube videos for political conventions

August 20, 2008

CNET News.com: Internet companies including Google, Yahoo and Microsoft are planning to use this year's political conventions to show off their technology and…

Pa. tech provider leases kiosks to retailers

August 19, 2008

HARRISBURG, Pa. — Technology provider Versatile Systems is offering retailers a monthly subscription package for its Rockland and Madison brand kiosks. …

New Edge, InMotion benefit from in-store kiosk deal

August 19, 2008

The (Vancouver, Wash.) Columbian: New Edge Networks, builder of private IP-based wide-area networks that do not use the public Internet, has signed a…

Voting machine kiosks shelved

August 19, 2008

USA Today: The demise of touchscreen voting has produced a graveyard of expensive corpses: Warehouses stacked with thousands of carefully wrapped voting…

New Delhi converting public call offices to multiservice kiosks

August 18, 2008

(New Delhi) Business Standard: State-run Bharat Sanchar Nigam Ltd. (BSNL), in a partnership with chip maker Intel, is converting  its public call offices in…

Self-service security software designed for kiosks, POS systems

August 18, 2008

CUPERTINO, Calif. — Solidcore Systems Inc., provider of software to detect and prevent unwanted system changes, has released POS Check and Control — designed…

Visitor kiosks aid security, efficiency

by Fritz Esker — Freelance Journalist, Networld Alliance

Self-service system allows remote sign-in, security checks.

Borders concept store features computer kiosks

August 17, 2008

ALLEN, Texas — With the grand opening of its 24,000-square-foot concept store in Allen, Texas, Borders is blending digital and Internet options with in-store…

INTERVIEW: Blockbuster CEO discusses kiosks, digital strategy

August 17, 2008

PaidContent.org: Movie-rental chain Blockbuster has taken a lot of heat this year. Netflix dominates the rent-by-mail space, and Blockbuster's bid to buy…

Wal-Mart/Sam's Club intros solar promos at kiosks in Calif.

August 17, 2008

EcoGeek.com: Wal-Mart/Sam's Club is establishing solar kiosks in nine California stores. The kiosks hook consumers up with established solar sellers and…

Caribbean kiosk deal: MaxBox partners with AIS

August 17, 2008

MANCHESTER, England — MaxBox Digital Retail Ltd., provider of leisure, entertainment and retail kiosks, has announced a partnership that makes Advanced…