Redbox parent company files for bankruptcy

July 1, 2024

Redbox's parent company, Chicken Soup for the Soul Entertainment, has filed for bankruptcy protection, according to a CNN report. The company, which acquired…

GlobalConnect aquires Theft Detective, enhances unattended retail security

June 27, 2024

GlobalConnect, a U.S.-based provider of breakroom services, has acquired Theft Detective, an automated video monitoring system designed for unattended retail…

Atlanta suburb Publix installs vehicle tag renewal kiosk

June 27, 2024

Coweta County, a suburb of Atlanta, Georgia, now has a vehicle tag renewal kiosk at the Publix grocery store in Senoia, according to a Hoodline Atlanta report.

Alberta seniors connect with loved ones through Genie kiosk

June 26, 2024

A senior living facility in Alberta, Canada is now home to a Genie kiosk that features easy-to-use software to help residents keep in touch with loved ones…

Fleet Feet leader shares customer experience strategy insight

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Alex Tallman, director of retail experience and education at Fleet Feet…

McDonald's Korea teaches seniors how to use self-service kiosks

June 25, 2024

McDonald's Korea has partnered with the National Institute for Lifelong Education to launch an in-person training program for seniors interested in using…

Balancing the human touch with AI — a Q and A with Marbue Brown

by Daniel Brown — Editor, Networld Media Group

Marbue Brown, author, consultant, and CX executive, shares strategies for balancing AI with the human touch in customer experience development, the topic of…

Olea unveils truck driver check-in kiosk

June 21, 2024

Olea Kiosks, a provider of self-service kiosk solutions, has debuted the Tampa Driver Check-In Kiosk, designed to revolutionize driver arrival and departure…

Chelan, Washington launches public healthcare kiosk

June 21, 2024

Chelan, Washington now has a kiosk that dispenses potentially life-saving overdose-reversal medication Narcan, according to a Lake Chelan Mirror report.

Is self checkout on the chopping block? 6 major retailers change policies

by Sandra Carpenter — Editor, Networld Media Group

Major retailers like Walmart, Target and Dollar General are scrapping some self-checkout lanes due to a shoplifting surge. Even with higher wages and worker…

PDQ selects Grubbrr to enhance guest experience with self-ordering kiosks

June 20, 2024

PDQ Chicken, a fast-casual chain known for its fresh chicken tenders, has partnered with Grubbrr, a provider of self-ordering technology, to equip all their…

The Future of Kiosks in the Hotel Industry

As headlines continue to publicize self-service technology’s impact on popular markets like QSR, grocery, healthcare, and retail, a quieter transformation is…

Call for nominations for Automation & Self-Service Awards 2024

by Sandra Carpenter — Editor, Networld Media Group

Nominations are now being accepted for the Automation & Self-Service Awards (formerly Self-Service Innovation Awards). The awards honor innovators who are…

Philly suburb gets health kiosks offering free tests, supplies, 24/7 access

June 19, 2024

Delaware County, Pennsylvania, a suburb of Philadelphia, will soon install multiple automated health care kiosks, according to a WHYY report. Delaware County…

Georgia couple launch PizzaForno automated pizza vending machine

June 18, 2024

PizzaForno, a North American automated pizza vending machine company, has opened a location in St. Simons Island, Georgia. Husband and wife Tanner and Holley…

Thanx partners with Bite to enhance QSR, fast casual restaurant experience

June 18, 2024

Thanx, a guest engagement and retention platform for restaurants, is partnering with Bite, a provider of intelligent kiosk solutions for fast-casual and QSR…

ChargePoint opens up software platform, making EV charging more universal

June 18, 2024

ChargePoint, an EV charging solutions provider, is expanding its North American software to offer charging capabilities to other makes and models, according to…

Touch-screen parking meter kiosks arrive in Lindenhurst, New York

June 17, 2024

The village of Lindenhurst, New York is installing touch-screen parking meters, according to a Patch report.

Global airport kiosk market to reach $4.9B by 2032

June 17, 2024

The global airport kiosk market is slated to reach a revenue of $4.9 billion by 2032, according to an Acumen Research and Consulting report. It is anticipated…

Delhi airport installs biometric kiosks for faster immigration processing

June 14, 2024

The Delhi airport in India has installed five biometric registration kiosks for faster immigration processing, according to a Business Standard report. The…