News & Media
ICX Summit keynote: Tapping customer engagement drives big shoe brand success
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Neely Woodson Powell, founder of the Charleston Shoe Company, will be a keynote speaker at the upcoming ICX Summit taking place Sept. 9-11 in Charlotte, North…
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CLEAR launches biometric verification service at Kahului Airport
April 29, 2024
The Hawaii Department of Transportation (HDOT) announced that on April 30, CLEAR will start offering its optional identification verification services at the…
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Translink rolls out self-service ticket kiosks at Ireland's York Street train station
April 29, 2024
Passengers at the York Street train station in Belfast, Ireland, used self-service ticket vending machines for the first time. Translink aims to improve the…
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A guide to kiosk testing and certifications
by Edward Roberto — Account Executive/Kiosk Whisperer, Frank Mayer and Associates
Kiosk design guidelines, along with processes and certifications, are always evolving. A manufacturing veteran offers an overview of where they stand today.
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Cred launches UPI 'scan and pay' service, kiosk for seamless retail transactions
April 26, 2024
Fintech company Cred has launched a Unified Payments Interface (UPI)-based scan and pay service that allows members to use any QR code for payments directly…
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Toronto duo wins Samsung Solve for Tomorrow with AI triage kiosk
April 26, 2024
Toronto commerce student Ann Baek and paramedic Kevin Lau collaborated to compete in Samsung's Solve for Tomorrow contest in Toronto. They won the top prize…
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ICX Summit celebrates 8th year this September
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The ICX Summit kicks off Sept. 9-11 in Charlotte, North Carolina, with notable keynotes and panelists on a wide range of retail customer experience topics.
read nowCharleston Shoe Company founder talks customer engagement
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In this latest episode of the CX Innovator podcast, produced by Networld Media Group, Neely Woodson Powell shares with RetailCustomerExperience.com editor Judy…
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American Airlines launches kiosk strategy, cutting down on bag check-in times
April 24, 2024
American Airlines will launch a new kiosk system to assist with airport check-in, according to a View from the Wing news report.
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Seattle’s plans for 30 information kiosks downtown raise data privacy concerns
April 24, 2024
The Downtown Seattle Association (DSA) plans to install 30 digital kiosks powered by IKE Smart City to feature ads, display maps and to emit free Wi-Fi…
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City of Jackson, Mississippi replaces 800 parking meters with kiosk system
April 23, 2024
Starting the week of Apr. 22, about 800 parking meters will be replaced with a new kiosk parking system in downtown Jackson, Mississippi, according to a WAPT…
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U.S. medical kiosks market slated to reach $4.43B by 2029
April 23, 2024
The U.S. medical kiosks market is growing at a CAGR of 15.31% during 2023-2029, according to a press release from Aritzon Advisory and Intelligence.
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Supercharging last-mile delivery: How ROPIS pushes retail success
by Lisette Soop — Marketing Specialist, Cleveron AS
The impact of the reserve-online-pickup-in-store and parcel terminals combination is evident. Making the experience seamless fosters customer loyalty…
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Dallas to host public meetings on citywide interactive digital kiosks
April 22, 2024
The City of Dallas Department of Public works is soliciting residents' input on an initiative to update the city's communication kiosks with elements that…
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Scaling back on self-checkout? 5 ways retailers can make it work
by Peter Alcock — Head of Product Marketing, Network Merchants Limited (NMI)
In a post-COVID world, more retailers are turning to self-checkout. The can reduce checkout lines and waiting times, but may not be suitable for customers with…
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Kiosk Operators acquires Wellmation
April 19, 2024
Kiosk Operators (KO) acquires Wellmation, a company specializing in pharmaceutical kiosks. The acquisition includes Wellmation's patents, software, hardware…
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Bitcoin Depot purchases 2,300 bitcoin ATMs
April 19, 2024
Bitcoin Depot, a U.S.-based bitcoin ATM operator, purchased approximately 2,300 bitcoin ATMs and plans to strategically deploy these kiosks as part of its…
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Optimizing Omnichannel Experiences with Best Labeling Practices for SMBs
Explore the transformative power of Star Micronics' smart labeling solutions to elevate SMBs’ omnichannel experiences and increase customer satisfaction.
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Missouri Walmart removes self-checkout kiosks
April 18, 2024
One Walmart in Shrewsbury, Missouri, is removing its self-checkout kiosks and reinstalling traditional checkout lanes, according to a USA Today news report.
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Fiserv launches Clover Kiosk to streamline operations
April 18, 2024
Fiserv Inc. has launched its Clover Kiosk with an enhanced Clover Kitchen Display System. With a 24-inch display, the Clover Kiosk is designed to integrate…
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