TouchBistro secures $54M in additional financing

June 21, 2018

TouchBistro has raised $54.08 million in Series D financing in a round led by OMERS Ventures and JPMorgan Chase, with participation from existing investors…

Shake Shack scraps plans for cashless stores, will still introduce self-serve kiosks

June 21, 2018

Shake Shack has decided not to go cashless after testing the idea in a store that had order-and-pay kiosks and no cashiers. However, the fast casual chain…

Planning a digital media deployment? First conduct a pilot test

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A small-scale test can identify possible issues during the planning stages of a kiosk or digital signage rollout. A panel of experts offers 10 steps for a…

Reis & Irvy’s to install its first 50 robotic frozen dessert dispensers

June 20, 2018

Reis & Irvy's Inc., a franchise concept of Generation Next Franchise Brands Inc., has announced sites where its first 50 fully automated frozen dessert…

Epson printers certified with Nirvana XP tablet-based app for restaurants

June 20, 2018

The Epson TM-L90 Plus label printer enables web-based printing. Epson America Inc., a provider of point-of-sale solutions, has announced that Nirvana…

BrightSign LLC media players integrate with Revel Digital media distribution platform

June 19, 2018

BrightSign LLC has announced that its LS, XD and XT media players are now fully compatible with the Revel Digital media distribution platform. Revel's…

Report shows significant growth opportunities for unattended payment kiosks

June 19, 2018

Seventy percent of consumers want unattended terminals to accept both bankcard and cash payments and a significant number are willing to use wearable devices…

Discovery Zone wows ICX Summit attendees with promising customer engagement technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The ICX Discovery Zone featured a range of technologies such as a motion-based touchscreen, a projection screen, a holographic touchscreen, voice interaction…

KioWare launches kiosk software with Guided Setup

June 18, 2018

Analytical Design Solutions Inc. has launched a new version of KioWare for Windows kiosk software with a Guided Setup. This tool guides users through the…

Zytronic touch controllers enable new generation of multi-function kiosks

June 18, 2018

Zytronic controllers are designed for its projected capacitive touch sensors. Zytronic, a manufacturer of projected capacitive touch technology, hopes…

Minneapolis hospital installs CPR resuscitation kiosk

June 15, 2018

The Hennepin County Medical Center in Minneapolis, Minnesota, has introduced a self-training kiosk to train Minnesotans about hands-only cardiopulmonary…

Meridian introduces automotive kiosks

June 15, 2018

Meridian has expanded its self-service solutions to include a lineup of automotive specific kiosks, according to a press release.

Digital trailblazer Panera Bread grabs ICX Influencer of the Year award

by Christopher Hall — director, ICX Association

The Interactive Customer Experience Association last night honored excellence in interactive customer experience at this year's Elevate Awards dinner party to…

AI can improve customer engagement if brand is open to change

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Artificial intelligence can allow retailers to improve the customer experience and gain valuable insights, but it is necessary to identify the core…

Ohio airport installs hands-only CPR kiosk

June 14, 2018

The central Ohio division of the American Heart Association recently introduced a hands-only CPR kiosk in the main terminal at the John Glenn Columbus…

Pennsylvania city to replace parking meters with kiosks

June 14, 2018

The Scranton, Pennyslvania City Council gave preliminary support to a $9.3 million plan proposed by the outside parking system operators to renovate four…

What role will voice recognition play in business enterprise?

While consumer voice devices continue to expand at a healthy clip, an Infocomm panel agreed that reliable voice authentication remains a challenge for business…

Survey: Consumers want unattended terminals to accept cash, cashless

June 13, 2018

Seventy percent of consumers want unattended terminals to accept both card and cash payments, and a significant number are willing to use wearable devices or…

Office Depot's Compucom introduces POP digital vending solution

June 13, 2018

CompuCom Systems Inc., a division of Office Depot Inc. and a provider of managed digital workplace services, has launched its next-generation retail…

Sicom acquires Nextep Systems

June 12, 2018

Sicom has acquired Nextep Systems, a provider of self-ordering point of sale solutions, digital signage and restaurant management software for managed…