Illinois DMV features drive-thru kiosk, improved services

December 23, 2024

The Illinois Secretary of State's office has unveiled a renovated DMV facility in Lombard, featuring a 24/7 drive-thru kiosk and improved customer service…

Voice AI leads AI race, bringing opportunities, challenges

by Daniel Brown — Editor, Networld Media Group

At this year’s Self-Service Innovation Summit, hosted by Networld Media Group in Tampa from December 9-11, I had a chance to sit in on the "Thought leader…

Telehealth kiosks bridge the gap for underserved Illinois communities

December 20, 2024

A telehealth initiative in Illinois is aiming to connect vulnerable populations with vital health resources and community services.

GM, ChargePoint partner in 500 ultra-fast EV chargers

December 19, 2024

GM has partnered with EV charging firm ChargePoint to roll out 500 ultra-fast EV chargers across the United States.

GRUBBRR: Automating the future of restaurants

Join Sandra Carpenter, editor of Vending Times and Kiosk Marketplace, as she interviews Parrish Chapman, chief revenue officer of GRUBBRR.

Franklin Instore debuting Elo-powered digital merchandising platform

December 18, 2024

Franklin Instore is debuting its Elo-powered Instore Digital + Merchandising Ecosystem at the upcoming National Retail Federation event in Jan. 2025.

Opswat boosts kiosk security with Fend acquisition

December 18, 2024

Opswat, which provides critical infrastructure protection, has acquired Fend Inc. to bolster its data diode and unidirectional gateway offerings, according to…

Diebold Nixdorf powers self-service kiosks at Italian smashburger chain Smashie

December 18, 2024

Italian smashburger chain Smashie has partnered with Diebold Nixdorf to implement self-service kiosks at its restaurant in Udine, Italy, according to a press…

IDEMIA expands kiosk network for smoother border control in Australia

December 17, 2024

IDEMIA Public Security, which offers biometric solutions, has signed a 10-year extension of its agreement with the Australian Department of Home Affairs…

Aldi Australia expands self-checkout options

December 16, 2024

Aldi Australia is rolling out self-checkout options in more stores across the country, as part of its commitment to providing a "Good Different" shopping…

Samsung, SoundHound AI among 2024 Automation and Self Service award winners

by Sandra Carpenter — Editor, Networld Media Group

The Self-Service Innovation Summit announced the winners of its fifth annual Automation & Self-Service Awards on Dec. 10, recognizing the most innovative…

Tencent Cloud partners with BeLive Technology to enhance livestreaming with digital humans, self-service technology

December 13, 2024

Tencent Cloud and streaming media service provider BeLive Technology have expanded their partnership to integrate digital human solutions, leveraging the power…

MEDnRX launches telepharmacy kiosk in Rancho Cordova

December 12, 2024

MEDnRX, an El Dorado Hills-based telemedicine company, has opened its first physical location, a telepharmacy kiosk, at the SF Supermarket on Sunrise…

Stop & Shop expands digital access with in-store kiosks

December 12, 2024

Stop & Shop, a New England regional grocery retailer, is bridging the digital divide for customers by introducing Savings Station kiosks across its 350…

Decal renewal kiosk installed at Tennessee Food City

December 11, 2024

Hamilton County residents in the Hixson area of Tennessee now have a convenient option for renewing their vehicle decals.

Subway unveils kiosk-driven store in Dubai

December 10, 2024

Subway has unveiled its first restaurant in the EMEA region to feature self-order kiosks and an anamorphic screen, according to a QSR Media Asia report. The…

Self Service Innovation Summit 2024: Gong cha's kiosk-driven success story

by Sandra Carpenter — Editor, Networld Media Group

Gong cha's successful implementation of self-service kiosks, highlighted at the Self-Service Innovation Summit, enhances customer experience, boosts efficiency…

Voice AI to dominate industry in coming year, says SoundHound AI exec

by Daniel Brown — Editor, Networld Media Group

Everyone knows that AI is taking the world by storm and transforming customer experience across restaurants, retail, self-service, and more, but a subset of…

Solar-powered kiosk lights up Sun Prairie, Wisconsin

December 6, 2024

A solar-powered information kiosk has been installed in downtown Sun Prairie, Wisconsin providing residents and visitors with easy access to local information…

Epson's TruOrder KDS solution launches on select Elo hardware

December 5, 2024

Epson's TruOrder Kitchen Display System is now available on select Elo hardware including the Elo I-Series with Linux touchscreen computer and the Elo Backpack…