News & Media
Diebold Nixdorf names Kathleen Creech as CPO
September 11, 2024
Diebold Nixdorf, a leading innovator in banking and retail technology, has appointed Kathleen Creech as executive vice president and chief people officer…
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Walmart's invisible barcodes crack down on shoplifting
September 11, 2024
Walmart has implemented technology to combat shoplifting at its self-checkout stations. The retailer has introduced invisible barcodes on Great Value branded…
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ICX Summit: How sustainability plays into the customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Shawn Nelson, founder and CEO of Lovesac, a keynote speaker at the ICX Summit, shared insight on how sustainability impacts the retail customer experience.
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ICX honors 5 Elevate Award winners at 2024 ICX Summit
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The Interactive Customer Experience Summit announced winners of the 2024 Elevate Awards Tuesday evening during the annual summit in Charlotte, North Carolina.
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Big Chicken debuts 'O'Neal Family Secret Menu' on Bite kiosks
September 10, 2024
Big Chicken is bringing a taste of family tradition to its restaurants with the launch of the exclusive "O'Neal Family Secret Menu," available only through…
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Steak n Shake sued for alleged biometric data privacy violations
September 10, 2024
A class action lawsuit has been filed against fast food chain Steak 'n Shake, alleging that its facial recognition ordering kiosks illegally collect biometric…
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Sainsbury's debuts AI-powered checkouts
September 10, 2024
Sainsbury's is integrating AI across 22,500 checkouts, according to a BelfastLive report. The technology will enable self-checkouts to identify unbarcoded…
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Social Security unveils kiosks for faster, more accessible check-in
September 9, 2024
The Social Security Administration has rolled out kiosks in local offices in Montgomery, Alabama, to streamline the check-in process and enhance accessibility…
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Kish Bank opens ATM, live banker kiosk in Huntingdon, Pennsylvania
September 9, 2024
Kish Bank has unveiled a standalone ATM, Live Banker kiosk in uptown Huntingdon, Pennsylvania, offering residents and businesses a convenient and innovative…
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Gilbert library kiosk makes recording documents easier for East Valley residents
September 9, 2024
Maricopa County residents in East Valley, Arizona no longer need to travel to Phoenix to record important documents, according to a Queen Creek Independent…
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Havis, Verifone partner on C18 self-checkout kiosk for convenience stores
September 6, 2024
Havis, Inc., a leading provider of technology mounting solutions, has unveiled the C18 Self-Checkout Kiosk in collaboration with Verifone, a global leader in…
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BLM Las Cruces District installs cashless payment kiosks at recreation areas
September 6, 2024
The Bureau of Land Management (BLM) Las Cruces District in New Mexico has introduced Remote Off-Grid Kiosks at Three Rivers Petroglyph Recreation Area, Aguirre…
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EasyJet kiosk issues cause delays at Bristol Airport
September 5, 2024
EasyJet passengers faced significant delays at Bristol Airport on Thursday morning due to technical issues with the airline's self-service kiosks, according to…
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San Jose Sharks CX leader talks strategy, shares insights
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Stacy McGranor, CX director for Sharks Sports & Entertainment, talks…
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Square launches kiosk to streamline hospitality operations
September 3, 2024
Square, a financial services company, has introduced Square Kiosk, a self-serve ordering solution designed to alleviate staffing challenges in the hospitality…
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Global health kiosk market to reach $3.29B by 2030
September 3, 2024
The global health kiosk market is slated to grow at a CAGR of 12.17% from 2024 to 2030, according to a Medical Buyer report. The market was valued at $1.5…
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McNeese State Football pioneers athlete health tracking with kiosk
August 29, 2024
McNeese State University Football in Lake Charles, Louisiana has introduced the QuickTake Sports digital check-in kiosk, according to a report by the Malaysian…
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Alabama kiosks offer job seekers easy access to opportunities
August 29, 2024
West AlabamaWorks has launched an initiative to connect local residents with job openings in the area, according to a WVUA 23 report.
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Signage, map kiosks enhance Mountwood Park experience
August 29, 2024
Mountwood Park in West Virginia has unveiled a trail signage system designed to improve the visitor experience for hikers and bikers, according to a report by…
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Kentucky 'Central Pawk' dog wash offers unique self-service experience
August 27, 2024
Dog owners looking for a convenient and affordable way to give their pets a bath now have access to Central Pawk Dog Wash, according to a Link NKY report.
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