Cashierless stores? The jury's still out but self-service is coming despite challenges

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Panelists at the Interactive Customer Experience Summit agreed cashierless technology has a role to play in retail, but it will not remove the human element.

Posiflex Group teams with Banyan Hills Technologies to provide remote management

June 17, 2019

The Posiflex Group, which includes Posiflex, Kiosk Information Systems and Portwell, has announced a partnership with Banyan Hills Technologies, an IoT…

Vermont airport installs kiosk to promote local arts scene

June 14, 2019

The city of Burlington, Vermont has introduced a display kiosk at the Burlington airport to showcase upcoming events at the downtown Flynn Theater and to…

Fujifilm launches kiosk to enable printing photos from mobile devices

June 14, 2019

Fujifilm North America Corp. has launched its GetPix Quick photo kiosk, a platform designed specifically to allow retailers to offer photo printing from…

Intelligent Devices: A Guide to IoT Applications for Retail Device Manufacturers

Retailers are increasingly incorporating Internet-of-Things devices into store operations, but delivering on the value proposition requires dependable…

Aramark installs AI powered self-checkout kiosks at Major League Baseball stadiums

June 13, 2019

Aramark, the nationwide refreshment and food services provider, has installed artificial intelligence powered self-service checkout kiosks at all of its Major…

Alternative and cashless payment acceptance grows, but security remains a concern

June 13, 2019

Consumers are open to embracing payment options such as wearables and smartphones, but they have high levels of concern about being able to secure such…

Kiosk idle timeout: what happens when they walk away?

by Andrew Savala — CEO, KioskSimple

Kiosk providers we also must plan for what we'll refer to as the "sad path," which is when the customer deviates from the expected behavior.

Customers adapting to kiosks, but acceptance not uniform in all scenarios

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of experts who have introduced kiosks in various types of settings shared their ideas on how to make sure kiosk deployments are effective for customers…

Checkout-free technology provider Zippin opens remodeled San Francisco store

June 12, 2019

Zippin, a provider of checkout-free technology, this week opened its remodeled cashierless store  in San Francisco’s "East Cut" neighborhood, near the…

Elo debuts 65-inch 4K interactive signage and collaboration solution

June 12, 2019

Elo, a provider of interactive technology solutions, has launched its 6553L touchscreen and fourth generation Elo computer module, ECMG4, according to a press…

CTA Digital debuts quick-release tablet holders

June 11, 2019

CTA Digital has introduced quick-release tablet holders to provide the security and adjustability of a display mount with the portability of a tablet case…

Package Concierge introduces automated locker system for indoor, outdoor use

June 11, 2019

Package Concierge, a provider of automated locker solutions, has announced its Element series, a package concierge suite for indoor and outdoor use, according…

ICX Summit: our customer experience collaboration lab

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Interactive Customer Experience Summit in Dallas provided the type of education and networking that benefits people in all segments of the customer…

Kiosk Group names Karla Guarino director of sales, marketing

June 10, 2019

Kiosk Group Inc. has named Karla Guarino as director of sales and marketing, according to a press release. She will be responsible for topline growth…

Decathlon sporting goods retailer enters US with store featuring self-service kiosk

June 10, 2019

Decathlon, a sporting goods retailer with more than 1,500 stores in 49 countries, recently opened its first U.S. location in Emeryville, California, featuring…

Elatec introduces authentication/release station for devices without USB ports

June 7, 2019

Elatec USA Inc. has introduced its TCP3 authentication/release station, a small network appliance that enables devices without USB ports to incorporate…

Congress holds hearings on facial recognition as criticism grows

June 7, 2019

The U.S Congress held a hearing on facial recognition Tuesday, the second such discussion in two weeks, as critics claim the technology threatens consumer…

Are you ready for AI? Pioneers share their insights

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Artificial intelligence offers many benefits, but businesses first need to understand what they want AI to help them accomplish, then make sure their…

American Heart Association advises Atlanta residents of 3 hands-only CPR training kiosks

June 6, 2019

The American Heart Association wants residents of Atlanta to know their city has three hands-only CPR training kiosks, as the organization observes National…