Queen Mary 2 to set sail with self-serve technology

December 15, 2003

BEDFORD, Mass. -- The Progress Company, an operating unit of Progress Software Corp., is providing self-serve travel applications to Cunard Line's $780-million…

Survey: Shoppers at Tesco store in UK like self-checkout

December 14, 2003

LEAMINGTON SPA, England -- Self-checkout at a Tesco store has helped significantly to speed up customers' shopping trips, according to research by Tesco.

UK police set up interactive kiosks for holiday shoppers

December 14, 2003

LONDON -- Unfortunately with the holidays can comes an increase in crime and traffic accidents. Christmas shoppers in two of this region's largest centers are…

Radiant to acquire vendor of POS systems for hospitality

December 14, 2003

ATLANTA -- Radiant Systems Inc. has entered into an agreement to acquire Aloha Technologies, a provider of point-of-sale systems for the hospitality industry…

Watch kiosks running Win 98 as support ends

December 11, 2003

REDMOND, Wash. -- Companies still running Windows 98 risk facing unpatched Internet threats as Microsoft puts the operating system out to pasture early next…

Kiosk trouble after hours? Bluewire has help

December 11, 2003

PORTLAND, Ore. -- Bluewire Technologies, nationwide provider of phone and field technical support services to the kiosk and ATM industries, has a new service…

Hotel self-service gains momentum

December 11, 2003

HACKENSACK, N.J. -- Time is precious to business travelers, which explains why major hotel chains around the nation are testing ways to speed customers from…

Alaska Air unveils check-in kiosks at LAX

December 10, 2003

SEATTLE -- Alaska Airlines opened a high-tech check-in counter at Los Angeles International Airport.

Utilities select self-serve software for bill payment, inquiries

December 10, 2003

WELLESLEY, Mass. -- Nexus Energy Software Inc. has added five new utilities in the northeast United States to its client base over the past several months, and…

Vendors launch wagering terminals in Nevada

December 10, 2003

LAS VEGAS -- VirtGame Corp. and United Coin Machine Company have unveiled Sports Bet Express, Nevada's first sports wagering route.

Hot and now: kiosks in fast-food market

Name a way that consumers can get their fast food even faster. Ordering for themselves, of course. And not only is self-serve ordering faster, it may also…

Summit releases comparative research on photo kiosks

The photo kiosk market is hotter than ever, with new research being released this month, and a well-known printer vendor touting its alternative to retail…

Much more to ROI than dollars

An industry leader said the traditional measure of ROI is a good start in calculating ROI, but it's not the final determinant.

New research shows potential of self-service

IHL's study reviews the shipments, installed base, transaction volume and major trends among self-service kiosks in North America.

Starwood hotels testing check-in kiosks

The hospitality industry, in general, has been making a push to make the customer experience better and easier at the property level.

LiveWire signs Colorado ski-shop customer

December 9, 2003

SPOKANE, Wash. -- TicketsWest, an operating division of WestCoast Hospitality Corp., has signed an agreement with LiveWire International Inc. for the…

NCR gets first Japanese customer for self-checkout

December 9, 2003

TOKYO -- MaxValu supermarket in Kashiwa has become the first store in Japan to install NCR Corp.'s FastLane self-checkout.

UK supermarket selects Euronet's e-pay top-up services

December 9, 2003

LEAWOOD, Kan., and LONDON -- Euronet Worldwide's subsidiary, e-pay, has an electronic top-up services agreement with Sainsbury's supermarket stores, the UK's…

Delta Air triples customer usage of check-in kiosks

December 8, 2003

ATLANTA -- More than 20 million Delta Air Lines customers have chosen self-service kiosks to check-in for their flights this year, almost tripling customer…

UK soccer club to automate ticket purchases

December 8, 2003

LONDON and DALLAS -- Aston Villa F.C., one of the UK's top soccer clubs, has selected Trintech Group Plc's PayWare Merchant software to automate the processing…