Why customers (and operators) prefer micro markets to vending machines

Why customers (and operators) prefer micro markets to vending machines

Customers simply prefer to examine products up close rather than being separated by the glass barrier of a vending machine. They also like the improved variety micro markets can offer.

Will digital technology solve McDonald's woes?

Will digital technology solve McDonald's woes?

McDonald's recently did a massive $6B digital signage, kiosk makeover. But will this be enough to solve its woes?

Micro markets versus vending banks by the numbers —  an operator's perspective

Micro markets versus vending banks by the numbers —  an operator's perspective

While the micro market saves nearly $14,000 in upfront investment over a traditional vending bank, it will deliver an average $1,000 in monthly sales for a location with 500 people due to ease of use, increased product variety, higher product price points and more payment options.

How self-serve kiosks can make a grand statement

How self-serve kiosks can make a grand statement

The wrap is going to tell the kiosk's story every day. It will serve as the kiosk’s advertising, promotion, product offering, contact info and more. Done well, it can be the creative juice that drives the customer flow.

Will blockchain technology benefit kiosks?

Will blockchain technology benefit kiosks?

Major financial institutions and technology companies have invested heavily in blockchain projects, indicating that the new technology has the potential to significantly change payment practices, as well as other business functions.

How 5G, combined with IoT, will make mobile carriers the enablers of retail engagement

How 5G, combined with IoT, will make mobile carriers the enablers of retail engagement

Video, gaming, AI, robotic, AR/VR platform CIOs and CTOs looking to embrace newer digital transformation solutions should look holistically within the mobile infrastructure ecosystems, and tag the mobile telecom operator as a strategic partner.

Farmer’s Fridge founder develops his own tools

Farmer’s Fridge founder develops his own tools

Most entrepreneurs in the self-service space rely on commercially available equipment and management software, but Luke Saunders and his team at Farmer's Fridge designed and developed their own kiosk and software.

The brave new omnichannel world poses hard choices for retail technology

The brave new omnichannel world poses hard choices for retail technology

Instead of chasing every opportunity, retailers will get ahead by implementing the right technologies that actually improve the retail customer experience, Wiser Solutions CEO Andy Ballard explains.

How Farmer's Fridge changed the meaning of convenience dining

How Farmer's Fridge changed the meaning of convenience dining

The marriage of fresh food with IoT technology has proven to be a winning combination for Farmer's Fridge, a company whose offering presents a refreshing alternative to fast food restaurants and traditional vending.

What role will kiosks play in an autonomous checkout world?

What role will kiosks play in an autonomous checkout world?

Fully automated stores are making inroads, largely in tandem with the increase in mobile payment. But customers still want to have the freedom to pay with whatever mechanism they prefer, be it cash, payment card or mobile. Hence, self-checkout kiosks have a major role to play in the emerging automated store.

Chicago to quadruple automated payment kiosks for city services

Chicago to quadruple automated payment kiosks for city services

Chicago will have more than 70 automated payment kiosks that will allow residents to pay for city services more easily. Citybase, the service provider, hopes to help the city streamline its collections for different departments and integrate the kiosk with online payments.

McDonald's invests billions for kiosk/digital makeover through 2020

McDonald's invests billions for kiosk/digital makeover through 2020

McDonald's Corporation is spending $6 billion to revamp more than 6,000 stores throughout the U.S. in hopes of transforming itself into an efficiency expert's dream brand. The renovations, which will affect stores in 20 states and the District of Columbia, include kiosk ordering, table service, digital menu boards and mobile pay and pick-up zones.

Real estate kiosks help buyers find their dream home

Real estate kiosks help buyers find their dream home

Homebuilders and realtors use real estate kiosks to get up-to-date information in buyers' hands, allowing them to sift through all the options to find locations, features and price points that work for them.

How digital media can improve restaurant productivity

How digital media can improve restaurant productivity

NPD Group joins two restaurant brands to talk about the tech "transformers" of the restaurant business today and how to make the most of them for your brand.

NEC gets it right – for display technology, the age of collaboration has arrived

NEC gets it right – for display technology, the age of collaboration has arrived

NEC Display Solutions showcases the fruits of partnerships in its new versatile headquarters and briefing center at a ground breaking open house.

How Wow Bao is changing the meaning of self-ordering kiosks

How Wow Bao is changing the meaning of self-ordering kiosks

Wow Bao President Geoff Alexander discusses customer acceptance of the brand's self-ordering kiosks and their use of pick-up cubbies.

Considerations for museum kiosk design

Considerations for museum kiosk design

Designing an interactive museum kiosk should be an engaging process that ultimately makes the patron's experience more rewarding and delivers a positive return on investment.

Digital technology makes transit hubs more inviting, but cybersecurity and privacy issues loom

Digital technology makes transit hubs more inviting, but cybersecurity and privacy issues loom

Mark Stross, a veteran of many high-profile digital media projects, shares his insights about the digital media challenges and opportunities in the transportation sector.

No kiosk is an island … why restaurants need a digital self-service strategy

No kiosk is an island … why restaurants need a digital self-service strategy

Rather than seeing a kiosk as a separate solution, a platform should bring the kiosk together with other channels so a single customer view can be presented across any channel, a transaction status is accurate in real time, and a comprehensive customer profile of past behavior can be seen.

New to self-service? How to make the transition easy

New to self-service? How to make the transition easy

While kiosks provide important benefits to a variety of use cases, making that first time investment can be difficult for many decision makers. Experience has shown that the process can be made easier by taking note of considerations that apply to nearly every use case scenario.

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Why customers (and operators) prefer micro markets to vending machines