Retailers that engage customers using today's highly sophisticated digital and mobile tools are finding that these initiatives deliver greater customer satisfaction, loyalty and sales.
While encouraged by customer response, Amazon isn't ready to announce much about plans for its innovative cashierless store concept. The company is making sure the technology, which utilizes machine learning and computer vision to eliminate the need for cashiers, continues to function seamlessly.
Pursuant Health recently integrated Vistar Media's platform to upgrade its media players and ad serving software on its kiosks, enabling advertisers to programmatically place orders on the kiosk screens.
A self-serve point-of-sale system can shorten lines and create a smoother, more enjoyable experience for the fans in stadiums and arenas
Dawn Dickson has taken it upon herself to develop both hardware and software to enable kiosks to dispense consumer products and provide useful data about the customers and the customer traffic.
Kiosk owners can retrofit force sensing by updating the firmware and adapting their application software to respond appropriately.
Using artificial intelligence, the Vicki from ViaTouch Media lets shoppers take products from a shelf and examine them before making a purchase. The customer can also ask questions and get answers about products in the machine.
Most observers expect self-service progress to continue in the restaurant space as both kiosk hardware and software evolve to make the ordering experience more intuitive.
Long John Silver’s adds high-definition video, audio to transform menu boards into interactive kiosks
Long John Silver’s has added high-definition video screens and audio to upgrade its drive-thru menu boards.
Kiosk, mobile and digital platform efforts are providing Panera with increased sales, as well as leading to a more satisfied consumer. It's also providing insightful and invaluable data on what customers want and need.
LinkNYC celebrates Valentine's Day by inviting New York City residents to make their marriage proposals on its Wi-Fi kiosks.
Consumer fashion rental company is pumping up its retail customer experience with the help of Aila Technologies.
Many of the exhibits in the High Tech Retailing Marketplace and elsewhere on the CES show floor featured self-service technology designed to enable retailers and brands to integrate their physical and digital offerings.
A panel of robotics, VR and AR experts think these new technologies presently occupy a place in their evolution similar to that of personal computers in the 1970s.
The winners will be those who are best able to understand the interplay between the physical and the digital to create the ultimate "phygital" experience.
Advances in heaters, fans, thermostats, regulators and lighting have enabled kiosks to function efficiently in almost any environment, but customers must utilize proven design practices.
Sports and entertainment venue experts agreed that smart cities technology will make the sporting and entertainment experience more seamless and enjoyable for fans.
A sports arena is already an incredibly exciting place. With all that energy, how can digital signage contribute to the fan's excitement and experience? And how can integrators deal with all the issues and challenges that come with digital signage?
Amazon's supermarket, which boasts a cashier-less checkout, is open to the masses after a year in beta with Seattle-based company employees. Industry pundits, not surprisingly, have a lot to say about the public launch.
The 2018 Kiosk Marketplace Census Report confirms a positive outlook for the self-serve kiosk industry, giving statistical insight into the customer segments that self-serve kiosks serve and identifying the the various technologies that kiosks are using.