News & Media From Ben Wheeler

The Indian Summer of kiosks is upon us! Why we're ready for the thaw of 2017/2018!

by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC

The kiosk industry's killing frost of 2008 ushered in the creativity and strength of the kiosk solution companies of 2017 and beyond.

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ICX Summit: Speakers, keynotes are all 'A-list'

by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC

A lineup of kiosk experts will share their insights at the ICX Summit June 5-7, offering a bird's eye view of what's in store for interactive customer…

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The Rocky Mountains of self service

by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC

The self service industry has five major obstacles to overcome: ADA compliance, Section 508, outdoor enclosures, EMV and browser control.

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The price of self-service, part 3: lowering the cost of manufacturing, road maps, warranties, hot-swap, installation and maintenance

by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC

With more kiosks entering the field, deployers need to have service and maintenance agreements well established. The cost of maintenance is oftentimes directly…

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The price of self-service, part 2 - lowering the cost of kiosk software

by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC

Software is and always will be the largest cost of doing business in the self-service biosphere. If you have a suitable website, serving it as the solution is…

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The price of self-service, part 1: lowering the cost of kiosk hardware and components

by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC

Hardware and components have to be tested for compatibility and reliability. Most hardware companies will give a prospective customer a free 30-day evaluation…

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4 things to consider when starting a kiosk project

by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC

4 things to consider to make the kiosk manufacturing companies even take the time to quote you on a kiosk project.

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