FMA Magazine - Spring 2022 - Issue 10 Book

In this issue: The Rise of Self-Service, Customer Experience Predictions for 2022, Common Types of Self-Service Kiosks and Featured Partners: MicroTouch

Presented by Frank Mayer and Associates, Inc.

5 Things Your Kiosk Should Do

If you’re reading this, you’re likely either planning a self-service program or about to start. As you prepare, make sure your kiosks check all the boxes for…

Why healthcare kiosks remain essential in the changing medical landscape

by Katie Kochelek — Marketing Specialist, Frank Mayer and Associates, Inc.

The pandemic was a catalyst for innovative healthcare solutions to keep operations efficient while ensuring safety is a top priority. Today, we’re seeing…

5 Things Your Kiosk Should Do

by Katie Kochelek — Marketing Specialist, Frank Mayer and Associates, Inc.

If you’re reading this, you’re likely either planning a self-service program or about to start. As you prepare, make sure your kiosks check all the boxes for…

Contactless is now the ‘new normal’ in self service

by Katie Kochelek — Marketing Specialist, Frank Mayer and Associates, Inc.

COVID-19 has forever changed how we buy groceries, research products and conduct business. Even as life starts to transition back into familiar territory…

The Rise of Self-Service

by Cheryl Lesniak — Director of Marketing, Frank Mayer & Associates

With the return of shopping at brick-and-mortar locations, customers’ new normal has pushed businesses to speed up their transitions into the omnichannel…

The 5 most common types of self-serve kiosks

by Cheryl Lesniak — Director of Marketing, Frank Mayer & Associates

With so many use cases varying from wayfinding to bill payment, businesses need to determine how best to utilize self-service kiosks to meet their unique needs.

Frank Mayer and Associates introduces bill payment kiosk

February 23, 2022

Frank Mayer and Associates Inc., a kiosk and display manufacturer, recently introduced the Gateway kiosk to its line of standard self-service kiosks, according…

5 Common Types of Self-Service Kiosks

Chances are you’ve seen self-service kiosks, whether ordering at a restaurant, finding your way around the airport, or checking out at the grocery store.

3 customer experience predictions for 2022

by Katie Kochelek — Marketing Specialist, Frank Mayer and Associates, Inc.

As the new year dawns, 2022 CX strategies across industries will continue to center on convenience and consumer satisfaction by nurturing omnichannel plans and…

Top 10 Kiosk Marketplace stories of 2021: Pandemic dominates reader interest

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The pandemic's impact on retail dominated the best read content in Kiosk Marketplace in 2021.

Exhibit floor rocks at Self-Service Innovation Summit

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Attendees at the Self-Service Innovation Summit found a wealth of innovation in the exhibit area, with many exhibits demonstrating customer experience advances…

FMA Magazine - Fall 2021 - Issue 09 Book

In this issue: Planning Retail Display Programs During the Current Supply Chain Crisis

Presented by Frank Mayer and Associates, Inc.

A Guide to Planning Retail Display Programs During Supply Chain Crisis

There’s no easy answer for every challenge generated by the global supply chain crisis because every display project will have unique requirements that need…

Presented by Frank Mayer and Associates, Inc.

Frank Mayer display grabs OmniShopper Award

November 9, 2021

Frank Mayer and Associates Inc. has received a 2021 OmniShopper Award from the Path to Purchase Institute for its LED+ display for GE Lighting, a Savant…

Tucson cannabis dispensaries install self-order kiosks

September 22, 2021

A pair of Tucson, Arizona cannabis dispenaries recently installed in-store self-ordering kiosks to benefit their medical and recreational customers, according…

FMA Magazine - Summer 2021 - Issue 08 Book

Smart lockers - The Chicken Shack's Digital Transformation

Presented by Frank Mayer and Associates, Inc.

Why smart lockers are the future of order pickup

by Katie Kochelek — Marketing Specialist, Frank Mayer and Associates, Inc.

With locker systems helping restaurants and retailers focusing on customer satisfaction and addressing operational challenges, now is the right time for many…

Cannabis payment software provider teams with Frank Mayer on self-service kiosks

August 3, 2021

Alt36, a digital payments provider for the cannabis industry, has partnered with kiosk designer and manufacturer Frank Mayer and Associates Inc. to produce a…

Self-order kiosks complete The Chicken Shack’s digital transformation

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

This restaurant chain was able to deploy self-order kiosks in a timely manner thanks to the seamless integration with existing software, positioning the…

Presented by Frank Mayer and Associates, Inc.