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Do Self-Service Kiosks Eliminate Jobs?

Do kiosks eliminate jobs? The simple answer is no, though, this answer deserves further explanation as the role kiosks play in the job market is more complex.

Image provided by Frank Mayer and Associates, Inc.

November 1, 2023

Fundamentally, kiosks are designed to automate tasks by passing some or all responsibility to the user. This means they haveeradicated tasks previously performed by humans, but between redistributing labor and filling open positions due to workforce shortages, they're better viewed as a complement to traditional job roles than an eliminator.

Here, we detail how self-service kiosks benefit businesses in multiple industries without eliminating jobs.

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Frank Mayer and Associates

Kiosk Design | Manufacturer

Frank Mayer Kiosks and Displays specializes in large-scale rollouts of custom digital kiosks for enterprise and growth-oriented brands. With a relentless focus on premium design, customization, and end-to-end service, we manufacture self-service customer engagement solutions that expand market reach, boost sales, and enhance brand equity.

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