How digital kiosks help relieve US labor shortage

by Kevin Damask — Editor, Digital Signage Today

Businesses, especially retail, are turning to kiosks to attract customers, rely less on employees during a nationwide labor shortage, and hopefully return…

How AI, real-time technology empower self service, QSRs

by Mark Perry — Global Business Manager, Cloudpick

Self-serve kiosks and quick-service stores have always been among the best, most efficient options to quickly grab food and beverage on the go.

Bitcoin Depot at Circle K: an easy, intuitive buying experience

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Circle K recently deployed cryptocurrency ATMs that offer Ethereum and Litecoin in addition to bitcoin. Here's what a user experienced buying bitcoin from one…

Contactless is now the ‘new normal’ in self service

by Katie Kochelek — Senior Marketing Specialist, Frank Mayer and Associates, Inc.

COVID-19 has forever changed how we buy groceries, research products and conduct business. Even as life starts to transition back into familiar territory…

The state of self-service checkouts — 6 takeaways

by Bobby Marhamat — CEO, Raydiant

A recent consumer survey on self-checkout found most consumers are using it over cashiers, but have some concerns that retailers can address.

The 5 most common types of self-serve kiosks

by Cheryl Lesniak — Director of Marketing, Frank Mayer & Associates

With so many use cases varying from wayfinding to bill payment, businesses need to determine how best to utilize self-service kiosks to meet their unique needs.

The 'ins and outs' of EMV: What you need to know

by Carly Furman — CEO, Nayax

Card brands are mandating EMV to be required for unattended contactless (tap cards and NFC) transactions and recommended for contact transactions.

Intellectual property rights: What they mean for kiosks and vending machines

by Bryan Wheelock — Attorney at Law, Principal, Harness IP

Intellectual property rights are critical for all types of technology. A patent attorney offers an overview of the main aspects of these rights for self-serve…

3 customer experience predictions for 2022

by Katie Kochelek — Senior Marketing Specialist, Frank Mayer and Associates, Inc.

As the new year dawns, 2022 CX strategies across industries will continue to center on convenience and consumer satisfaction by nurturing omnichannel plans and…

Exhibit floor rocks at Self-Service Innovation Summit

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Attendees at the Self-Service Innovation Summit found a wealth of innovation in the exhibit area, with many exhibits demonstrating customer experience advances…

Self-Service Innovation Summit reveals unattended technologies gaining traction

by Alex McCandless — SVP, Marketing, Worldnet Payments

Technology veteran Sabina Osorio, marketing director at Worldnet Payments, offers her insights on the Self-Service Innovation Summit, where she found…

Calling innovators who can engineer interactive user experiences for everyone

by Gene Halsey — Vice President, Product and Business Development, TES America

Legacy solutions designed to make interactive kiosks more accessible to the visually or hearing impaired haven't yet fully met the challenge. Creative ideas…

#SelfServiceSummit Sponsor Preview: CAV

CAV provides a fully automated Age & ID verification on the spot. Providing that we offer our partners solutions that make it possible to increase profit…

#SelfServiceSummit Sponsor Preview: Ginko Systems

For over 25 years, Ginko Systems has been a leader in the kiosk industry, where our partners have found true success by utilizing our design, engineering…

#SelfServiceSummit Sponsor Preview: CRS

As a distribution partner for some of the most respected POS manufacturers on the Pacific Rim, CRS contributes valued market expertise in addition to product…

#SelfServiceSummit Sponsor Preview: Hytec

For over 40 years Hytec's unmatched level of technical expertise and experience in board repair, assembly rebuild, and service logistics has excelled at…

#SelfServiceSummit Sponsor Preview: Vengo

Vengo offers an innovative solution, delivering engaging content and digital out-of-home (DOOH) media to consumers on the go. The Vengo platform offers…

#SelfServiceSummit Sponsor Preview: NEXTEP

NEXTEP, a Global Payments Company, offers a complete, integrated Food Service and QSR hospitality experience for guests and staff that includes Self-Order…

#SelfServiceSummit Sponsor Preview: Kardome

Kardome develops proprietary on-edge Voice-AI solutions for noisy environments and multi-speaker scenarios. Kardome provides on-edge voice AI technology for…

#SelfServiceSummit Sponsor Preview: Honeywell Safety & Productivity Solutions

With over 40 years of scanning experience, count on Honeywell for powerful scan engines, imager modules and software development kits (SDK) for use in a…