Blogs
BOPIS and BORIS: twin cornerstones of retail survival
by Dean Frew — CTO & SVP RFID Solutions at SML Group, SML RFID
In the post-pandemic era, having an effective omnichannel solution is no longer about getting a competitive edge for retail, it's now a necessity to survive.
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How to find the best locations for your kiosks
by Maria Mullen — Strategic Advisor, THinc Partners
A well-informed business location strategy will ensure the best and most profitable place for every kiosk, freeing you to rapidly grow your business with…
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The most profitable OEM kiosk opportunities for 2021
by Richard Thompson — Sales VP, Global OEM, Zebra Technologies
For those entrepreneurial kiosk businesses able to move quickly, there are still plenty of opportunities to develop solutions and services with staying power.
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How interactive retail displays chart new territory
by Katie Kochelek — Marketing Specialist, Frank Mayer and Associates, Inc.
Retail displays are an important component of a successful marketing plan, calling attention to a brand's products and building a loyal customer base. With…
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NFC and RFID: What's the difference?
by Alan Xiong — Marketing manager, Fdata Co., Ltd
Near field communication and radio frequency identification are closely related, as NFC technology evolved from RFID technology. While there are similarities…
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7 ways self-service checkouts create a better in-location customer experience
by Bobby Marhamat — CEO, Raydiant
Bobby Marhamat, CEO of Raydiant, offers up seven benefits of self-service checkout kiosks that underscore why retailers would benefit from investment in…
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How to maximize security in kiosk design
by Steve Spatig — Gm, Southco
With the introduction of high-value retail kiosks and "intelligent vending" systems, self-service providers have identified a need for more enhanced physical…
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The post-COVID era: contactless connectivity and beyond
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
While self-service has been expanding in recent years, COVID-19 jumpstarted consumer acceptance of the technologies. Sean Park of SAM4S, a supplier of…
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How kiosks improve the in-store experience
by Ray Ko
The popularity of kiosks has skyrocketed during the pandemic as retailers look for ways to provide the service customers expect in a socially distanced…
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Top 5 ways to optimize the ‘post register zone’
by Maria Mullen — Strategic Advisor, THinc Partners
Brick-and-mortar retailers can use kiosks and services to generate incremental profit and promote shopper loyalty, focusing on the areas beyond the check-out…
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Preventing COVID-19 in commercial buildings; don’t ignore HVAC upgrades
by Brad Simmons
HVAC modifications, combined with other prevention strategies, will go a long way toward minimizing the coronavirus’ spread and protecting a building’s…
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How AI-powered tech is advancing touch systems
by Gene Halsey — Vice President, Product and Business Development, TES America
A technological "gold rush" is emerging as artificial intelligence enables users to interact with computers in ways that were unthinkable just a few years ago.
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How to create a 'post register zone' retail strategy
by Maria Mullen — Strategic Advisor, THinc Partners
The 'post register zone' is the first thing shoppers see and the last. It can make or break a shopper’s perception of your store, and should be managed…
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Time to consider offering a bitcoin ATM?
by Marc Grens — Co-Founder and President, DigitalMint
Although the country continues to cycle between lockdowns and partial business openings due to the pandemic, bitcoin value and interest continues to soar each…
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Connectivity considerations for digital kiosks at retail
While COVID-19 has focused retailers' attention on digital signage and kiosks, the technology operates within a rigorous regulatory framework, and operators…
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Basic software and hardware considerations for retail kiosk projects
by Andrew Savala — CEO, KioskSimple
When designing a kiosk, It's important to research both your hardware and software to make sure that what you want to build is feasible with the tools you've…
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How self-service DMV kiosks boost user convenience, efficiencies
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
In addition to providing a safer and more convenient way for motorists to renew registrations and licenses, DMV self-serve kiosks give government agencies a…
Presented by Frank Mayer and Associates, Inc.
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Now accepting entries for 2021 ICXA Elevate Awards
by David Drain
The ICX Association Elevate Awards honor projects and companies for their innovative use of technology to enhance the customer experience. Any CX technology…
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Mitigating risk: The case for a ‘project phase zero’ for self-service kiosks
by Jeff LeBlanc — Director of User Experience, Advanced Kiosks
A "Project Phase Zero" will first get all the requirements listed and understood. The team collaborates with the client on the features, functionality and user…
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The role of retail displays during the pandemic and beyond
by Cheryl Lesniak — Director of Marketing, Frank Mayer & Associates
Stores with capacity restrictions are no longer maximizing dwell time as they try to make room for more customers to enter. Hence, retail displays need to work…
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