Basic software and hardware considerations for retail kiosk projects

by Andrew Savala — CEO, KioskSimple

When designing a kiosk, It's important to research both your hardware and software to make sure that what you want to build is feasible with the tools you've…

How self-service DMV kiosks boost user convenience, efficiencies

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

In addition to providing a safer and more convenient way for motorists to renew registrations and licenses, DMV self-serve kiosks give government agencies a…

Presented by Frank Mayer and Associates, Inc.

Now accepting entries for 2021 ICXA Elevate Awards

by David Drain

The ICX Association Elevate Awards honor projects and companies for their innovative use of technology to enhance the customer experience. Any CX technology…

Mitigating risk: The case for a ‘project phase zero’ for self-service kiosks

by Jeff LeBlanc — Director of User Experience, Advanced Kiosks

A "Project Phase Zero" will first get all the requirements listed and understood. The team collaborates with the client on the features, functionality and user…

The role of retail displays during the pandemic and beyond

by Cheryl Lesniak — Director of Marketing, Frank Mayer & Associates

Stores with capacity restrictions are no longer maximizing dwell time as they try to make room for more customers to enter. Hence, retail displays need to work…

The rise of touchless commerce and what’s next for privacy shield protocols

by Bernard Clary

The privacy protocols that have been integral to the international adoption of touchless commerce are now in flux as payment practices evolve at a differing…

The numbers are in: COVID-19 has pushed consumers away from cash

by Rachel Little — Marketing Manager, Vianet PLC

Consumers are fearful due to concerns that cash handling is dirty and may be another way the coronavirus can be transmitted and spread. The retail industry has…

The right way to keep your equipment clean

by Ken Pedersen — VP Business Development, KICTeam

Businesses and organizations have a huge challenge right now; they have to use a cleaning agent that's suitable for the equipment to keep it clean and working…

Physical retail will come back stronger than ever, POP to play a big role

by Katie Kochelek — Senior Marketing Specialist, Frank Mayer and Associates, Inc.

Industry experts predict physical retail will rebound stronger than ever because of the pandemic.

How to use digital signage to meet COVID-19 restrictions

by Brian Kirkendall

Retailers looking to improve customer engagement, lure customers back into physical stores and improve safety will deploy more touchless interactions. Digital…

Self-Service Innovation Virtual Summit Sponsor: OptConnect

SILVER SPONSOR OptConnect is North America's leading provider of managed wireless connectivity for the vending and kiosk space. OptConnect provides a secure…

Self-Service Innovation Virtual Summit Sponsor: Stora Enso

SILVER SPONSOR Intelligent Packaging at Stora Enso provides a proven solution for the era of contactless retail. At the heart of the solution is the…

How temperature screening kiosks keep employees, visitors safe during COVID-19

by Katie Kochelek — Senior Marketing Specialist, Frank Mayer and Associates, Inc.

Workplace temperature kiosks can help retailers keep employees and customers safe as the COVID-19 pandemic continues.

Self-Service Innovation Virtual Summit Sponsor: Gimbal

SILVER SPONSOR Gimbal translates location data into intent, conversion, and insights to help organizations transform their businesses, maximize marketing…

Self-Service Innovation Virtual Summit Sponsor: CEMOSoft

SILVER SPONSOR CEMOSoft LLC offers "Customer Experience" AI platforms for businesses. CEM Series to engage customer, gather customer-insights and build big…

Self-Service Innovation Virtual Summit Sponsor: MTI

SILVER SPONSOR MTI partners with enterprises to develop, build and support in-person experiences in retail, hospitality and healthcare. We are the only company…

Self-Service Innovation Virtual Summit Sponsor: Tacit

SILVER SPONSOR Tacit is a leading provider of a complete and customizable digital ordering solution for the hospitality industry. Our innovative multi-channel…

Self-Service Innovation Virtual Summit Sponsor: Alkaline88

SILVER SPONSOR The leader in Smooth Hydration, Alkaline88 is chemical-free alkaline water that's perfectly balanced at 8.8 pH. Enhanced with Himalayan Pink…

Self-Service Innovation Virtual Summit Sponsor: Entrust

GOLD SPONSOR Entrust keeps the world moving safely by enabling trusted identities, payments and data protection around the globe. Today more than ever, people…

Dine safely with temperature screening kiosks

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

While practically every industry has been affected by the coronavirus pandemic in some way over the past year, some have faced larger setbacks and restrictions…