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Kiosk Marketplace announces the first annual Most Innovative Kiosk Awards
The first annual Kiosk Marketplace Most Innovative Kiosk Awards honors excellence in eight customer categories. More than 400 readers filled out ballots and voted for the most innovative kiosk to determine the winners.
March 1, 2017 by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Kiosk Marketplace proudly announces the winners of its first annual Most Innovative Kiosk Awards, with six nominees taking honors in eight customer categories based on votes from Kiosk Marketplace readers. The competition honors innovation in the rapidly changing kiosk industry.
The first annual innovation awards have been sponsored by Fujifilm Service.
Readers nominated kiosks they considered most innovative in eight user categories.
The editorial board reviewed 40 nominations and selected 24 for readers to vote on. All 24 nominees gave an overview of the project or technology they nominated, including the problem the kiosk addressed and the geographic locations of the deployments.
Business challenges included reducing customer wait time, simplifying purchases and removing human error in customer orders. Nominees also cited new benefits to locations, such as improved customer satisfaction, lower cost of ownership, smaller required footprints, less maintenance, meeting government regulations, improving payment collections and enhancing security.
Ballots were emailed to readers to vote on the nominations and give each nomination a score from one to 10. More than 400 readers submitted ballots.
Olea Kiosks took first-place honors in three of the eight categories, and won the "Kiosk Innovation of the Year" award for grabbing the highest score – 6.84 out of a possible 10 – in the health care kiosk category.
Olea Kiosks grabbed top honors in health care, telecom and gaming/entertainment. It was the only company to win in more than one customer segment.
Kiosk Marketplace will honor Olea Kiosks for the "Kiosk Innovation of the Year" for its Verona Healthcare Kiosk at the ICX Summit, Jun. 5-7 in Dallas, Texas.
"We are blown away and grateful for the recognition," said Frank Olea, CEO and third-generation leader of Los Angeles-based Olea Kiosks. "We work very hard to engineer, manufacture and deliver the best kiosks in the world, and we couldn't be more thrilled that Kiosk Marketplace and its expert readers have honored us in this way."
The government and retail categories were the most contested customer segments, each fielding five nominees. Every customer segment had at least two nominees.
Nominee scores ranged from 3.8 to 6.84 out of a possible 10 points.
To learn all the winners, download the full report.
About Elliot Maras
Elliot Maras is the editor of Kiosk Marketplace and Vending Times. He brings three decades covering unattended retail and commercial foodservice.
