Photo Kiosks: A spectrum of users

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Printing choices, cheap SLRs are driving the growth of an already robust market.

Making sense of software data standards

by James Bickers — Editor, Networld Alliance

The Association for Retail Technology Standards recently upgraded three of its XML schemes to final standards. But factors like competition, legacy systems and…

Software's remote control

Remote management software lets users monitor and manage their machines at all times from any point on the network and take action to solve problems before a…

How safe is your kiosk solution?

How does your kiosk solution rate when it comes to security? Have you covered all the bases for your customer?

Five tips for dealing with your maintenance provider

by James Bickers — Editor, Networld Alliance

Nobody likes machine downtime, but keeping things simple and organized will save time and frustration in the long run.

Have it your way: Kiosks about to make impact in QSRs

by James Bickers — Editor, Networld Alliance

Pro-Tech's deal to become the kiosk provider for all 24,000 restaurants in the Subway chain is big news for the supplier - and perhaps even bigger news for…

Standardization of models, one-stop-shopping emerge as growth strategies

by James Bickers — Editor, Networld Alliance

Self-service deployments usually involve custom design of some sort, but the companies building them are increasingly looking to standardize as much of their…

The retail kiosk comeback

by James Bickers — Editor, Networld Alliance

In a recent study, Forrester Research's Tamara Mendelsohn says retail kiosks are ripe for a comeback, after the "big flop that kiosks experienced in the late…

The photo kiosk industry: a snapshot of current trends

by James Bickers — Editor, Networld Alliance

With the holiday season approaching, digital cameras everywhere are about to click into high gear - meaning more potential for photo kiosks and retailers. Here…

Continental divides

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The United States and Europe have led the way into the age of self-service. But between them is there a king of the world?

A giant of a self-service rollout

by James Bickers — Editor, Networld Alliance

The Camp Hill, Pa., location of Giant Food Stores recently launched an ambitious storewide self-service initiative, built on kiosks and a self-checkout system…

A moving (picture) tribute

by James Bickers — Editor, Networld Alliance

A new Miami-based startup offers a high-tech way to remember loved ones.

Does CUSS keep it simple?

by James Bickers — Editor, Networld Alliance

The International Air Transport Association's CUSS standard aims to minimize the number of kiosks in airports while maximizing the work they can do. It also…

Make kiosk marketing more than afterthought

Lief Larson, founder and former editor-in-chief of Kiosk magazine, offers some practical tips on making a kiosk project successful after it is plugged in and…

Big-ticket vending: Two success stories

by James Bickers — Editor, Networld Alliance

Vending is traditionally the domain of candy bars and sodas, but two companies have demonstrated how the unattended selling model can be used to move…

Now which blue bucket was it?

Assisted selling devices are becoming prevalent throughout retail. They allow product knowledge to be centralized in self-service devices rather than in…

Competition was steep for the 6th Annual Kiosk Awards

The 6th Annual Kiosk Awards were announced Oct. 18 at the Self-Service & Kiosk Show in San Francisco. Find out which self-service devices took home the honors.

Keeping your machines up and running

by James Bickers — Editor, Networld Alliance

Even if you use a third-party service, it's important for kiosk owners and operators to know some basic maintenance tasks.

Interactive taxi kiosks deliver information, entertainment

Cab riders in some major cities may find that making their way around a metropolis has just gotten easier, thanks to the emergence of new interactive taxi…

CASE STUDY: Polaris ATV puts shoppers in the driver's seat

Sometimes, self-service can do much more than process transactions or speed the flow of information. Sometimes, it can create thrilling new customer…