Info Touch's Shahbazi discusses how to serve the cash-preferred

by James Bickers — Editor, Networld Alliance

In a presentation chock-full of statistics and new insights, Hamed Shahbazi, chief executive officer of Info Touch Technologies, addressed the audience at The…

New Summit report finds continental gulf in adoption

by James Bickers — Editor, Networld Alliance

Europe, once thought to be the leader in self-service deployment, is now in third place. What's going on?

Self-checkout and the customer relationship

by James Bickers — Editor, Networld Alliance

As more companies turn to kiosks to lower labor costs and increase checkout time, the question lingers: Does this hurt the relationship with the customer?

Alex Richardson offers tips on assisted selling

by James Bickers — Editor, Networld Alliance

In his seminar at The Self-Service & Kiosk Show on Feb. 13, Alex Richardson laid out the trends he's seeing in assisted selling devices in retail. Richardson…

The kiosk craving: Attendees sought self-service solutions

Attendees from around the world landed in Orlando Feb. 13-14, 2006 to see the latest in kiosk and self-service solutions at The Self-Service & Kiosk Show, the…

Touching the future in Orlando

by James Bickers — Editor, Networld Alliance

More than 300 potential buyers from across the country came to look, learn and buy at The Self-Service & Kiosk Show, Feb. 13-14 in Orlando, Fla., despite a…

Janelle Barlow addresses the importance of branding in self-service

by James Bickers — Editor, Networld Alliance

The author of the best selling "A Complaint is a Gift" and "Branded Customer Service" gave the keynote address at The Self-Service & Kiosk Show, Feb. 14, 2006.

Can RFID put an end to lost luggage?

by James Bickers — Editor, Networld Alliance

McCarran Airport has done away with barcodes in its baggage check department, opting instead for RFID tags. It's an experiment that has paid off with greater…

Source Technologies, KIS to bring their latest to Orlando

by James Bickers — Editor, Networld Alliance

The Self-Service & Kiosk Show will take place in Orlando, Feb. 13-14. Anchor partners include financial services leader Source Technologies and kiosk industry…

McDonald's puts media-burning kiosk program on the back burner

While the fast-food giant enjoys success with its DVD-rental kiosk, its Blaze Net program hasn't fared as well. What happened to this futuristic vision of the…

Wincor World showcases banking, retail solutions for the 21st century

by Tracy Kitten — Editor, AMC

Self-service is changing the way consumers bank and buy. At Wincor World 2006, companies from across the globe demonstrated what they're doing to meet the…

Big Show ends, big year for self-service begins

The NRF's Big Show was a big venue for next-gen self-service technology. Companies flaunted new kiosks, portable retail management devices, cardless loyalty…

Moving money: transaction innovators to speak at Self-Service & Kiosk Show

Industry leaders Palm Desert National Bank and St. Clair Interactive Communications will showcase their latest innovations in self-service at the Self-Service…

Reverse vending, cash management highlighted in Europe

by Tracy Kitten — Editor, AMC

Reverse vending and integrated retail solutions are garnering attention in Europe. For the majority of western and central Europe, reverse vending is…

Retail, restaurants and more: The Self-Service & Kiosk Show expands focus

by James Bickers — Editor, Networld Alliance

Self-service has evolved to encompass much more than just kiosks, and so has the only trade show devoted to end-market users of the technology. Attendees of…

The 2005 Kiosk Awards: Entries for General and Best New Kiosk Application

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Find out who has entered what into the Best New Kiosk Application and the General categories of the 2005 Kiosk Awards.

Smart cards, kiosks ease Army life

The Treasury Department, U.S. Army and NCR have deployed a smart card/kiosk program that simplifies payments for soldiers overseas. The troops can use the…

Can contactless payments take hold?

by James Bickers — Editor, Networld Alliance

The 7-Eleven c-store chain recently announced that all 5,300 of its U.S. stores would accept the "blink" contactless card from Chase. A number of other…

Wincor World '06 highlights comprehensive banking, retail solutions

by Tracy Kitten — Editor, AMC

Innovation in system architecture is changing the way retailers do business. At Wincor World 2006, more than 70 Wincor partners from around the world will be…

The psychology of self-service

Consumers now prefer DIY to `customer service.' What is it about the personality of self-service customers that makes them different from someone expecting a…