U*tique upgrades vending to a luxury experience

by James Bickers — Editor, Networld Alliance

High-end brands, choreographed lighting set new robotic shop apart from other vending machines.

PCI, customer data and the kiosk

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Post-TJX, kiosks remain a vulnerable step in the gathering, storing and transmitting of customer data. Here's how to shore them up.

Digital signage featured in special USA Today section

This USA Today supplement features case studies from various suppliers, along with commentaries from Lyle Bunn and the Digital Signage Association.

Macy's kiosks issue prepaid cards as alternative to credit

by Tracy Kitten — Editor, AMC

ReadyCredit and Macy's team to offer loyalty rewards to consumers with bad credit using self-service and prepaid cards.

The 'sole' of self-service

The new eSoles kiosk takes detailed foot measurements to create custom orthotics.

Library self-service grows quietly

Distributors say new technology saves scarce manpower for other tasks; new vending machines also extend libraries' reach beyond their walls.

Digital Signage Expo Featured Exhibitors: The solutions providers

All-in-one digital signage providers and aggregators showed a distinct focus on the small-to-medium business.

Digital Signage Expo Featured Exhibitors: The software and content providers

As content was a focus of the pre-show day and expo, we highlight the featured content providers and the software that drives it.

Ask the Experts: Identifying the characteristics of a good narrator for kiosk voice prompts

What should deployers of self-service kiosks look for when selecting a narrator for the kiosk's voice prompts? Allison Smith, a professional voice actress who…

Digital Signage Expo Featured Exhibitors: The hardware providers

DSE '09 in Vegas showed the industry some of the latest in hardware developments including 3D screens, video vending machines and huge displays.

Hacking self-service

One software expert found more than 30 ways to hack a Windows kiosk. Next up: Linux.  

Bizarre self-service: The five weirdest kiosk apps of '08

Self-service takes a turn for the surreal in this roundup of strange kiosk applications that could make Rod Serling roll over in his grave.

Education to take center stage at Digital Signage Expo 2009

Annual show adds content and mobile digital signage seminars, continues to grow despite economy.

New kiosk line from Meridian, NEXTEP skips the cash to speed the checkout

The two kiosk companies have paired to launch a new, low-cost alternative for self-checkout.

Ask the Experts: Preventing card data breaches

What actions can be taken, both by consumers and the card associations, to prevent another major card data breach, such as those that occurred at T.J. Maxx and…

Globalshop 2009: The changing face of in-store marketing

by James Bickers — Editor, Networld Alliance

Next month's event will focus heavily on new trends in fixtures, screens and the store as media marketplace.

LEGO kiosk shows customers 3D completed projects

The new LEGO Digital Box allows users to see completed projects within live 3D animation.

Improving the customer experience through service and automated checkout

by Tracy Kitten — Editor, AMC

Wincor Nixdorf says its innovations in cash management and automated checkout are enhancing the shopping experience, for retailers and consumers.

The real,- Future Store doesn't live up to hype

by Tracy Kitten — Editor, AMC

To see a slideshow of the future store, click here.   For the last few years, I've heard quite a bit about the so-called "store of the future" — a massive…

Mobile boarding passes herald cell-phone self-service for travel

As more airports use paperless ticketing and mobile check-in, the technology spreads to other travel-related industries.