Wow Bao President Geoff Alexander discusses customer acceptance of the brand's self-ordering kiosks and their use of pick-up cubbies.
Amazon's success proves that those who understand their customers at a deep level will win. At a panel at the recent ICX Summit, Eric Schongalla, manager of retail systems at Carhartt, and Roger Starkweather, senior VP of sales and experiences at OpenEye Global, discussed how businesses can utilize data analytics and personalization.
Sponsored by: Interactive Customer Experience Summit (ICX Summit)
Retailers are starting to bridge the gap between physical and digital to create phygital solutions. Two panelists spoke about this development at this year's ICX Summit.
The Interactive Customer Experience (ICX) Summit featured almost three days of education, networking and tours.
From an Under Armour installation that tests athletic ability to a Warby Parker photo booth experience, interactive customer experience was the order of the day at the inaugural Interactive Customer Experience Summit, held June 28-30 at the Sofitel Chicago Water Tower.
As a single, integrated, fully accountable partner, we deliver optimized Product Realization solutions that take your products from conceptual design to sustaining services.
A digital signage experience firm recently released this video of an interactive map it has developed for the Ohio-based amusement park King's Island.
Digital signage video walls and touchscreen self-order drive-thru kiosks were among the technology highlights at this year's National Restaurant Association show.
Chad Brown with Xomni demonstrates his company's interactive assisted selling solution for Kohl's, at this year's NRF show.
Tom Harper, president and CEO of Networld Media Group talks about what to expect from this year's ATM & Mobile Innovation Summit and why executives should consider it imperative to attend and hear what high-level presenters and panelists have to say about the future of payments.
This year at NRF, Inclusion brought some highlights from its New York Experience Lounge. Although the "Big Show" has come and gone, the Lounge itself is still open for visits for a limited time, at the company's headquarters at Broadway and Houston.
Sport Chek's new flagship store in the West Edmonton Mall provides consumers with access to world leading digital technology, an unparalleled array of leading brands and products, and a personalized shopping experience that connects consumers to the sports they are passionate about like never before.
The fitting room is the crucial place where a customer decides whether to make a purchase. But most of the time, the customer is alone behind a curtain when that decision is made, without support or assistance from the retailer....
At this year's Customer Engagement Technology World, Image Manufacturing Group marketing director Greg Tefertiller gave an overview of a recent deployment his company worked on for Delta and Home Depot.
At this year's Customer Engagement Technology World, OnCue Technologies brought a demo unit of an interactive POS system for retail which features audio and video response. Sy Walker, OnCue's VP of product development, walks us through the features of the machine in this video.
At this year's Consumer Engagement Technology World event, Wes Dunn, vice president of sales for GenMega, demonstrated his company's Universal kiosk, which he says is suitable for any self-service application that needs to accept payments.
Fiserv, a provider of information management and electronic commerce systems for the financial industry, rolled out a mobile bill payment solution during the Money2020 conference. In this video, recorded on the conference’s trade show floor, Steve Shaw, Fiserv vice president...
This summer, Pittsburgh-based PNC Bank dropped its first all-digital pop-up branch on the sidewalk for a four-month stint at Atlantic Station, the mixed-use center occupying the former brownfield site of the Atlantic Steel Mill. The 8-by-20-foot, 8,000 pound steel structure...
Amanda Collins, Customer Experience Manager for AT&T flagship store in Chicago, gave a presentation at this year's Retail Customer Experience Executive Summit in San Diego. In this video, she talks about the unique ways her brand utilizes the physical space of the store to create a unique shopping experience.
According to Brian Bailey, vice president and general manager of NCR branch transformation?, financial institutions are finding utility in deploying interactive teller technology in capital-light or small-footprint branch models. Instead of a traditional $3 million branch, banks are building $500,000...
Kiosk Marketplace spoke with Jeremy Harlow, general manager at CTS, on how the company focuses on client services as another means to stand out among competitors.
Office supply chain Staples recently announced the launch of its omnichannel prototype stores that feature endless-aisle kiosks and digital signage. The in-store solution allows customers to replicate the online shopping experience of one of the country's largest Internet retailers within the company's brick-and-mortar locations.
Rich Ventura of NEC Display Solutions demos the company's new touchscreen digital signage kiosks that many restaurants are using to showcase their LEED certification info.
NEC's Rich Ventura shows Cherryh Butler, senior editor of FastCasual.com, how the company's kiosks designed for restaurants can allow customers to order healthier meals.
Winner of the Digital Screenmedia Association Industry Excellence Award for best education self-service kiosk project.
An intriguing dynamic is playing out in the payments landscape: The demand for both cash and mobile financial services is increasing concurrently. Mobile phones are enabling cash transfers, payments and withdrawals. Tom Harper talks about what attendees can look forward...
3M recently debuted its first fully integrated, interactive Virtual Presenter at South by Southwest Interactive in Austin, Texas. SXSW attendees could interact with the life-like digital avatar through a touchscreen interface to get conference panel recommendations, learn more about 3M...
NCR demoed their mobile shopper app for Mobile Payments Today contributing editor Cherryh Butler for sister site Retail Customer Experience at this year's NRF Big Show in New York City.
NEC Display Solutions of America's Rich Ventura talks new solutions, inclulding its new V552 LED edge-lit mid-range commercial display that can be deployed "pretty much anywhere in a retail environment," at this year's NRF BIG Show in New York City.
At this year's NRF show, representatives from Motorola were on hand to demonstrate the company's new multi-plane bioptic imager, the MP6000 scanner. According to Motorola, the scanner works at extremely high speed and accuracy rates, and works with damaged barcodes, as well as barcodes on plastic loyalty cards or a mobile phone screen.
Steven Lane from Honeywell Scanning and Mobility shows off sled devices for Apple products that create a mobile POS for retailers.
With tablet and mobile technology constantly changing, retail and restaurant operators face a risk in their investments, as five years from now, their devices could be obsolete. Direct Source has unveiled a Hardware-as-a-Service plan that allows operators to deploy devices,...
Earthlink's VP of MPLS Network Solutions Greg Griffiths discusses the company's new solutions for PCI compliance and its new service level agreement.
A partnership between Zebra Technologies and Olea Kiosks resulted in this assisted selling, coupon dispensing kiosk.
Elo Touch Solutions showcased its new mobile tablet solution and 70-inch digital signage solution at the recent NRF Show in New York City. The tablet is specifically built for retail and restaurant atmospheres as it includes a full, functional POS...
Andy Bowden, the strategic marketing manager at HP, shows off the ADA compliant concierge kiosk at their booth at NRF.
Wincor Nixdorf showcased its ADA-complient self-checkout solution at the recent NRF BIG Show in New York City.
Intel's Guess that Spice, an interactive experience educating customers about the scent and flavor properties found in McCormick's array of spices, combines touchscreen digital technology with sensory triggers.
Edward Crowley of One Source Interactive talks about the check-in kiosk his company supplied for the Customer Engagement Technology World show in New York City.
MokiMobility CMO Brad Hintze talks about the latest features of the MokiTouch software.
NCR's Monica Hatchem demos the latest retail solution, the SelfServ 85 Slimline. The ADA-compliant kiosk features a 32-inch multitouch screen, as well as an integrated card reader, printer and scanner. It has various retail applications, such as use in Endless Aisle.
Parabit's Joanna Pawlowska talks about her company's virtual concierge, a digital signage kiosks intended for hospitality and retail deployments, at this year's fall Customer Engagement Technology World show in New York City.
Frank Olea, CEO of Olea Kiosks, talks with Kiosk Marketplace editor Natalie Gagliordi about the Milan, his company's latest digital signage wayfinding kiosk.
Paul Price, CEO of Creative Realities, discusses how technology is getting better, cheaper and faster - and how the rate of change is accelerating, and why it is crucial for companies to be aware of the intersection of social and mobile.
Diners at the newest Blazing Onion Burger Company unit in Washington are the first to test the restaurant's new iPad ordering kiosks. David Jones, CEO and owner of the five-location chain, shared his rollout plan during a panel discussion about...
The Pocket Ranger application, by New York City-based company Parks by Nature, works as a mobile, self-service tour package, said CEO Richard Dubi. By partnering with state parks departments, the Pocket Ranger app has access to in-depth maps of parks,...
Joseph Grove talks to Antonio Pedroso, the marketing and sales director at NEWVISION, during Wincor World 2012. Pedroso showcased a self-service kiosk that provides a convenient way for mobile phone users to top up their phone or pay their bill....
NCR has developed software that lets bank customers set up a cash withdrawal using their mobile device — then complete the transaction at the ATM by scanning a 2-D QR code with the phone. No card, no PIN — and...
The Mystic (Conn.) Aquarium is now home to an interactive museum exhibit "Titanic - 12,450 Feet Below" that features digital signage and kioks to take visitors along on the journey to discover the sunken vessel.
Revel Systems CEO and co-founder Lisa Falzone demonstrates the company's iPad ordering system during the 2012 NRA Restaurant, Hotel-Motel Show in Chicago.
Fujitsu recently launched a new mobile printer designed to work with Apple iOS systems but also has a version for Android formats. Cherryh Butler of KioskMarketplace.com chatted with Jim Harrison, product manager at Fujitsu, about that, as well as about the company's newest kiosk printer.
RedDotNet showed off its 15-inch, NFC- integrated kiosk at CETW in San Francisco. Robb Kirschenmann, the company's vice president of operations, spoke with KioskMarketplace.com's Cherryh Butler about how retailers can use it to provide in-store offers to customers.
IMG recently launched ASK, the Autonomous Sales Kiosk, a gesture-driven kiosk with a virtual salesperson on screen that helps consumers shop. It can also be used for advertising. Cherryh Butler, editor of KioskMarketplace.com, caught up with the company at CETW in San Francisco.
Nanonation's Bryan Fairfield chats with RetailCustomerExperience.com’s Cherryh Butler about some of its newest solutions at CETW 2012 San Francisco, including digital signage that allows retailers to play music videos in store to create an environment specific to the retailer.
KioWare has increased its protection of Android-based kiosk solutions for retail environments. The companyâs president, Jim Kruper, explained to Joe Grove with KioskMarketplace.com at CETW in San Francisco, why the company chose to design its protection software for Android as opposed to Apple.
Zebra showcased its on-demand gift card kiosk in San Francisco at Customer Engagement Technology World.
Kaseya software allows retailers with numerous point-of-sale solutions, kiosks and digital signs to manage each solution from one place,said Ray Barber of Kaseya, a company demonstrating its solution last week in Chicago at the Ramp conference. Barber chatted about the system with Joseph Grove of RetailCustomerExperience.com.
Olea Kiosks unveiled its MetroLite kiosk designed for retailers looking to deploy a machine with a small footprint. RetailCustomerExperience.comâs Joseph Grove chatted with Oleaâs Rob Chilcoat at CETW in San Francisco.
Jeff Karbowiak, COO of Digiboo, spoke with KioskMarketplace.com at the PFU booth at CETW March 29, 2012 in San Francisco about his new kiosk solution that allows customers to rent or buy movies. PFU manufactured the kiosks.
Nevada motorists are able to save time by registering their vehicles via kiosks designed by Frank Mayer & Associates. and ITI. Ron Bower, SVP of business development at Frank Mayer, demonstrated the solution at CETW in San Francisco.
Touch Revolution's Gene Halsey chats with KioskMarketplace.com about the company's solution allowing customers to interact with digital signs that can send their service requests to employees carrying tablets.
NCR Retail showcased its new joint effort with Screenreach that merges digital signage and mobility in retail at this year's spring Customer Engagement Technology World show in San Francisco. NCR's Donna Stevens, product line director for self-service kiosk and digital...
RewardMe is a new loyalty program that uses an iPad kiosk to register users via cellphone numbers. RetailCustomerExperience.com's Cherryh Butler interviewed one of the platform's creators, Jun Loayza, at Customer Engagement Technology World in San Francisco.
CTS has launched a pink patient check-in kiosk with proceeds of each deployment going toward breast cancer awareness.
Vislogix discusses its EZ Touch Window, a transparent solution that can be put on any existing glass, including a window, allowing patrons outside to interact with it on the street. The technology can also be integrated into a kiosk.
Alan Foshay, vice president of business development for Rapid Displays, discusses the company's debut of its new intelligent shopper recognition software platform that identifies gender and age group. The software can be integrated into a kiosk to allow retailers to identify who is viewing their ads and tailor the message accordingly.
Diebold's Opteva Flex, exhibited at the annual ATMIA US conference, illustrates how cash recycling and intelligent check deposit can transform the ATM into a more robust self-service device for bank branch automation.
TIO Networks showed what IADs may come to consider as ATM 2.0 — a self-service bill-payment business model that combines current and next-gen revenue generators.
ZoomSystems showed two automated retailing solutions at NRF 2012 designed to prevent the theft of small, high-dollar items like razor cartridges. The aisle- and shelf-friendly kiosks require customers to pay for the items at the point-of-purchase before they are dispensed.
Geoffrey Bessin with IntuiLab talks about the importance of integrating the look and feel of a brand with the look and feel of interactive digital signage. Mere cookie-cutter applications don't cut it, he says.
KIOSK Information Systems used NRF 2012 to show StoreBOT, a kiosk designed for the instore sale and dispensing of high-shrinkage items.
At retail's Big Show, Wincor Nixdorf showed the lastest generation of its flagship self-checkout unit.
Representatives of one NRF exhibitor have launched an Occupy PCI movement, saying their holistic approach provides better data security.
NEC's Rich Ventura talks about his company's combination phone-charging kiosk and digital sign with interactive messaging. Applications include retail, foodservice venues and more.
Alex Romanov with iSign tells editor Christopher Hall about his company's mobile couponing solution.
Michael Moore from Reflect talks about platforms that can help retailers and others manage interactive devices that are equal parts digital sign and kiosk.
Few things frustrate shoppers more than sales assistants who don't know their products or their inventories. Reality Interactive's Jetty Hartsky shows off her company's iPad-based POD solution to that very problem: the sales e-binder.
NCR used its booth at the fall 2011 CETW to showcase its endless-aisle solution. It enables retailers to bring their e-commerce functionality into the store for use when customers want products not currently in stock.
KioskMarketplace.com editor Cherryh Butler talks to Frank Olea about Olea's new custom kiosk for Bon Ton, built with components from NCR and Elo .
David Jones, CEO of Blazing Onion Burger Company, installed kiosks to help bust lines and improve guest satisfaction. He shared those observations and others at the Fast Casual Executive Summit 2011.
Kiosk Marketplace editor Cherryh Butler discusses a new kiosk model at Customer Engagement Technology World.
Ron Bowers from Frank Mayer & Associates demonstrated modifications to the SlideBuy, a movable digital sign, at Customer Engagement Technology World.
Digital Signage Today editor Christopher Hall talks to 3Seventy about integration trends and impacts.
TG3 Electronics demonstrated keyboards that mimic the feel of ordinary ones without compromising ruggedness.
Just in time for the holiday shopping season, Coinstar is launching a new ad campaign featuring its no-fee gift cards.
Robofusion has created a self-service kiosk that allows customers to use a robot to create desserts.
NCR's new kiosk helps banks make it convenient for customers to pay bills, while at the same time exposing them to financial products and times to learn about them from bank staff.
To better help OEMs and retailer and hospitality organizations create point of service (POS) devices, including digital signage, cash registers, self-service kiosks and fuel pumps, that offer a differentiated user experience, Microsoft has made Windows Embedded POSReady 7 available.
About 100 key-making kiosks are already deployed throughout big-box stores, including Loweâ€™s and Wal-Mart, across 15 states. Headquartered in Boulder, Colo., minuteKEY has already attracted $10.6 million in private equity funding so far and is planning to eventually have 20,000 kiosks across the country.
Mercyhurst College in Erie, Penn., has recently launched the recylcing program on its campus. Here's how it works.
Kiosks with digital signage components make it possible for concert attendees to purchase the live performances they just watched.
A new kiosk/digital sign from Lo-K can show customers the way to specific products as well as perform many other functions.
Micros executives show a tablet, web-based mobile POS solution ideal for line-busting, table-side browsing.
nClosure spokesman Dan McCain and Poslavu's Travis Kellerman discuss the challenges and benefits of employing iPads as self-service devices.
The B-cycle Kiosks, built by KIS, started in Denver and are spreading throughout the United States. The kiosks won an Excellence Award from the DSA in April, and are officially opening in Kailua, Hi., on May 20.
RedDotNet demonstrates two tablet-based kiosks, one with thumb-wheel interactivity.
Meridian Zero Degrees shows its innovative QSR application, developed in partnership with Nextep.
Product manager Gene Halsey shows the company's multi-touch interactive touchscreen.
Snibbe Interactive's full-length "mirror" can let people take a deeper look at themselves.
MediaTile CEO Simon Wilson shows how the HumanKiosk lets brands have a customer service representative on the sales floor without really having one on the floor.
The new unit from KIOSK Information Systems allows users to pay by check as well as upgrade phone services.
Frank Olea of Olea Kiosks talks about the kiosk his company developed for Elo's cinema-wide all-in-one PCs.
SoloHealth founder and CEO Bart Foster talks about winning the DSA's Healthcare Innovation Award.
Custom PCs are great for the kiosk and digital signage industry, but only if they can be turned around quickly, says Scott Reese.
A new iSnap kiosk brings the photo booth into the social media era by allowing posers to take pics and upload them onto Facebook and Twitter on the spot.
This Frank Mayer & Associates kiosk serves travelers by drawing them to a Hudson International News airport store for free cell-phone charging.
Seiko's Adam Ortlieb talks about a partnership program that is providing seamless tech integration for end-users.
Dana Warszona shows tools to help customers check-out and to shop/check-out on the fly.
IBM shows its multi-purpose kiosk, designed with government regulations in mind.
CMO Brian Ardinger talks about the importance of interactivity as part of its software development.
IBM shows its multipurpose kiosk, designed with government regulations in mind.
The Nanonation CMO talks about the Digital Screenmedia Association and his take on its next steps.
Michael Moore with Reflect demonstrates how product data and security can be combined with cable and touch screen.
David Drain, executive director, talks about the association's first mobile show since it incorporated the industry among its kiosk and digital signage suppliers and deployers.
Interactive displays can literally surround consumers, thanks to Lusens Inc., a Toronto-based company that has developed a way to deploy the technology in the form of interactive walls, floors, windows, kiosks and tables.
Phoenix Kiosk: Setting Up Your Kiosk without a PC
Phoenix Kiosk: Setting Up Your Kiosk with a PC
About Phoenix Kiosk
Phoenix Kiosk: Dual Touch Kiosk
Lutz Dittmann, marketing manager for Wincor Nixdorf AG, describes the benefits of its new cash cycle management solution.
Wincor Nixdorf U.S. CEO Jens Bolen describes how the uniquely American $1 note complicates cash recycling.
Metaio's Junaio application for mobile helps attendees at Kiosk Europe Expo 2010 find their way around the huge convention area.
The National Grocers Association and Pan-Oston have developed two state-of-the-art mobile Innovation Centers showcasing the latest in front-end technology. The Utopia Across America Tour kicked off on April 26 at the NGA headquarters in Washington, D.C. and continues throughout 2010,...
Picsware's Ed Crowley explains how the company's photo management system incorporates wireless communication, self service and touchscreen displays to meet the needs of the cruise, entertainment and event industries.
Nanonation's IV Dickson explains how the award-winning Greenopolis recycling kiosk works.
Nextep's Tommy Woycik demonstrates the company's new hotel/casino check-in kiosk.
PFU Systems' Thomas Winslow describes the company's security check-in/check-out kiosk, which can scan IDs and print security badges for visitors.
David Greene from Posiflex demonstrates the company's latest weather-resistant touchscreen.
At Diebold, we take pride in providing the most innovative service solutions. Diebold Premier Services is built upon robust capabilities, secure service delivery and superior customer loyalty. This foundation delivers trust and peace-of-mind to our customers.
The new Retail Media Kiosk from Frank Mayer & Associates, Inc. allows users to download music, video, ringtones and more.
The senior vice president and general manager for the tech giant's retail and hospitality division discusses the impact the recession has had on the self-service industry â and the larger trends that continue to drive the technology's adoption. This video was filmed at the NRF 99th Annual Convention & EXPO.
The senior vice president and general manager for the tech giant's retail and hospitality division discusses his company's new retail innovations, including improved self-checkout and digital download kiosks. This video was filmed at the NRF 99th Annual Convention & EXPO.
The senior vice president and general manager for the tech giant's retail and hospitality division talked about self-service and gave advice to retailers at the Big Show in January.
Digital Folio by CSG is an integrated retail shopping experience application on Microsoft Surface that combines price/product comparisons, third party reviews, interactive demonstrations, product manuals, firmware updates and other information on Microsoft Surface.
The Retail Map by IdentityMine is an application on Microsoft Surface that allows customers to browse, find out more about products and finally locate items on a store map mirroring the physical store environment to find exactly what they need....
Bruce Rasa of NCR shows off the capabilities of the Music Download Station at NRF 2010.
Megan Walsh of Intel shows the Smart POS self-checkout at NRF 2010.
At last month's KioskCom Self Service Expo, ProVision Technologies showcased its 3DEO kiosk solution, which utilizes a 3D holographic display to attract users and is ideal for retail rewards and coupon applications. Here, ProVision CEO Curt Thornton talks about the solution.
Alex Camara, president and general manager of NCR Entertainment, says the company is leading the way in self-service entertainment with its DVD-rental and digital-download kiosk solutions.
From the floor of the KioskCom Self Service Expo and The Digital Signage Show in New York, Troy Caroll, CEO of Intava, demonstrates the company's "Vector," product. The interactive display supports endless-aisle and product-information applications and provides unique in-store opportunities for brand marketers.
Lyle Bunn of BUNN Co. and Dos Dosanjh of Cisco talk about The Digital Signage Show's newest education track.
Janet Webster of Creative Solutions Consulting caught up with KioskMarketplace.com editor Caroline Cooper following being named interim president of the SSKA at the association's semi-annual meeting.
SoloHealth's EyeSite vision-screening kiosk was recently demonstrated on "The Doctors," a daytime CBS talk show featuring three prominent physicians who discuss health news and answer viewer questions. Atlanta-based SoloHealth has partnered with retailers to deploy the EyeSite kiosk in Atlanta;...
Window.i was released at The Digital Signage Show Europe by PointandPress, a software programming company. The modular system uses low-energy touchpanels to enables users to control menus and access information through glass windows.
ESoles, a maker of high-performance, custom foot insoles often used by athletes, recently developed the eFit kiosk to bring its product to a mass market. Here, an eSoles representative demonstrates how the kiosk technology works using tactile sensors, a 3D scanner and special algorithms to analyze users' feet and create a custom product.
Scott Calhoun and Ryan Doak of Baltimore, Md.-based Nuvo Technologies LLC discuss the company's cell phone-charging kiosk technology. Offering consumers the ability to charge their mobile phones conveniently in public places, the kiosk features an LCD screen that can display...
Atlanta-based SoloHealth has developed EyeSite, an interactive vision-testing kiosk that provides consumers with a free assessment of their vision, information about common eye conditions and referrals to local eye care providers. This week, SoloHealth will install 29 EyeSite units in...
Anthony Phillips, global marketing manager for Coca-Cola, demonstrates the company's new vending machine technology. Video is courtesy Lions Daily News.
Earlier this month, Carnival Cruise Lines announced the installation of FunHub kiosks on its largest cruise ship, The Dream. The 36 kiosks and 40 FunHub To Go netbooks feature an informational intranet portal for guests, as well as the cruise...
Paul King, CEO of Hercules Networks, explains the Automated Charging Machine (ACM) during a visit to the Digital Signage Today offices.
A look at SteriLyfe's SteriStation kiosk, which is made from lightweight, recyclable plastic and can withstand more than 5,000 uses. The kiosk offers free hand sanitization for consumers and advertising revenue-generating opportunities for retailers and foodservice establishments.
Curiosk recently walked away with the top award at this year's Wine 2.0 Business Plan Competition, where the hottest wine-related ideas or companies vie for the attention of judges from the wine and media industries.
Kirk Nelson, associate vice president with ArcaTech Systems, discusses the challenges facing large-scale deployments of check imaging in the self-service industry.
Bob Ventresca of Netkey discusses the company's newest self-order and product locator technology from the floor of the show.
Rob Leiponis of Parabit demonstrates the company's cell-phone charging kiosk, which features digital signage and has been installed at Port Authority locations in New York City.
Netkey's Bob Ventresca demonstrates the company's product-lift digital signage, which helps retailers provide product information and comparisons.
Frank Mayer's Allen Buchholz demonstrates the company's SlieBuy technology, an innovative implementation of digital signage at the retail shelf.
Chris Kelly of ID Tech demostrates the company's range of barcode, mag strip, contactless and smart card reader from the show floor.
Frank Olea, of Olea Exhibits/Displays Inc. discusses the company's new small-format Modena kiosk.
Ed Hill from Intel's Embedded Communication Group shows an Internet-connected kiosk and cash register for retail stores. These could help shoppers find exactly what they didn't know they were looking for, order items and have them shipped from the store, and pay using their smart phone.
At NACStech 2009, Radiant Systems demonstrates its touchscreen ordering system for c-store food ordering.
On the floor of the KioskCom Self Service Expo and The Digital Signage Show, ATM manufacturer Tranax Technologies Inc. exhibited two kiosk models. Here, Wes Dunn, director of business development for the company, talks about Tranax's ticketing and through-the-wall models.
Frank Mayer EVP Allen Buchholz demonstrates the digital music, movie and book downloading station created in partnership with Mediaport. The kiosk was on display at KioskCom Self Service Expo 2009 in Las Vegas.
CSS's James Currey walks us through a demonstration of the small-footprint bill pay kiosk at the 2009 KioskCom show in Las Vegas.
Greg Swistak of Elo TouchSystems shows the company's first multi-touch computer platform, which is similar to iPhone touch technology.
Chuck Hallquist of Innovative Office Products shows off the company's digital signage stand, which can hold a 42-inch monitor up to 100 pounds. Also, Hallquist demonstrates the features of the mobile kiosk application.
Elo TouchSystem's Greg Swistak shows off the company's 42-inch Acoustic Pulse Recognition (APR) screen at KioskCom.
Jon Howe of Ecast gives KioskCom attendees an inside look - literally - into the company's new digital retailing solution.
Quizative Inc. for Hallensteins/Saatchi+Saatchi: As part of the total online store design, an in-store digital mirror was created that allowed customers to try on Hallensteins' entire catalog of apparel and mix-and-match clothing with items stored in the customer's online personal...
Watch this exclusive presentation from GlobalShop 2009 featuring Brian Ardinger, Chief Marketing Officer at Nanonation. In today's market you need to figure out how to go above and beyond customer expectations to keep customers coming back. You can also download the companion slides.
Norma Wolcott, business line executive, self-service and POS I/O retail store solutions for IBM Corp., explains the challenges and ROI in implementing quick-serve kiosks.
North Canton, Ohio-based Diebold Inc. celebrates its 150th anniversary this year. To mark the occasion, the company has put together a brief video that spans its history, from inception to presentday. From Diebold's early days as a premier safe and...
The new Optimus Concept Store, located at Casa da MÃºsica, in Oporto, Portugal, is creating an enormous buzz around its visitors with the interactive sensations and experiences it generates on the users. Displax Interactive Systems developed the technology â hardware,...
Spanish company Wututu showed its PersonCounter audience measurement system for digital signage at Screen Media Expo in April. Also shown is the back end of the system and the InOut Counter, which measures doorway traffic.
These interactive kiosks were part of the London station's remodeling in 2007. They were designed by AMX Inspired Signage and feature wayfinding and other local information for travelers.
At Screen Media Expo 2009, signagelive integrated Quividi's VidiCenter audience measurement system into the company's digital signage software. Research and development director Marc Benson explains how the system works.
At Screen Media Expo Europe, Samsungâs showed a video wall that was made up of the companyâs recently announced UT screens. UT stands for ultra-thin, as the screensâ bezels are only 7.3mm screen to screen. The result is what Samsung is calling a ânear seamlessâ video wall.
For the Beijing Olympics, Samsung deployed 20 interactive vending machines featuring Samsung 46-inch touchscreen. The networked units send customer's selection information for to a central HQ and can also distribute tickets or provide wayfinding and venue information. At Screen Media...
At Screen Media Expo Europe, Sony showed a nine screen video wall in a âfootballâ arrangement that was concave. All screens were running content powered by Sonyâs Ziris Canvas digital signage software. Most interestingly, the players used to power the...
Frank Mayer & Associates has created the SlideBuy Shopper Information System. This unique digital signage unit takes product information directly to the retail shelf. This universal system combines a touchscreen monitor with customized software to create an impactful interactive marketing solution.
At GlobalShop 2009, Frank Mayer & Associates executive vice president Allen Buchholz demonstrates the SlideBuy, an interactive touchscreen that brings assisted selling to the shelf without displacing SKUs.Buchholz said the company has also worked on a non-digital version, for retailers...
KIS Photo-Me Group, a provider of instant printing equipment, demos its KIS Photobook Maker kiosk, designed to produce photo albums in minutes.
At this year's Wincor World event, attendees were able to catch the Real 360 Automatic Scanning solution in action. In this video, Wincor Nixdorf head of product marketing Josef Twiste demonstrates the solution, which scans items no matter how they are oriented on the conveyor belt.
IBM's Norma Wolcott explains what the term "middleware" means.
An overview of IBM's self-checkout technology, including new cashless models.
Ideum, an exhibit and media design firm, is releasing a ruggedized multi-touch, multi-user table built specifically for museums. The company says the table has a bright 50-inch surface with a higher-resolution surface than Microsoft Touch's multi-touch table.
The Motorola MK500 Micro Kiosk integrates Indyme Solutions retail technology. This compact, easy-to-install and affordable device allows retailers to put the power of self-service in every aisle or department. Using the MK500, shoppers can check price and inventory, check gift...
YDreams developed this exciting shopping environment for Vodafone stores in Portugal, Lille, Bordeaux and Aix-en-Provence. Featured applications range from interactive, 24/7 shop windows and virtual promoters to user-friendly touchscreen kiosks and
An overview of the many diverse uses of IBM's AnyPlace Kiosk technology, from media preview to gift registry to gaming.
IBM presented an application of its kiosk produced by one of its partners, EZface, called the Virtual Mirror. The kiosk snaps a photo of the user and presents it onscreen. The user then scans the barcodes of makeup and hair...
At NRF 2009, MicroSigns introduced its 3.5-inch Microplayer interactive color displays. The small screens enable cell phone retailers to manage planograms and marketing at individual stores from one central location. The screens record touches as customers browse features and can...
At the NRF 98th Annual Convention & Expo, the message seemed to be this: If a great customer experience can drive people into the store to buy music, then there is no retailer anywhere who doesn't stand to benefit from...
Josh Rosen of Curiosk demonstrates his company's wine information and gift card kiosk, at the NRF 98th Annual Convention & Expo.
What are the forces behind the rise of self-service at retail? According to IBM's Norma Wolcott, customer service is the primary driver.
Located at Microsoft Corp.'s headquarters in Redmond, Wash., the Microsoft Retail Experience Center is a private, 20,000-square-foot facility housing a fully functioning, interactive store environment, from point of service to receiving dock. The Retail Experience Center features in-store displays of...
A demonstration of Microsoft's digital touchscreen table at an AT&T; retail store.
Matt Scoble, vice president of business development for Experticity, demos the company's live talkback solution.
Tim Burke, owner of Electronic Art, shows the viewer when it's best for a kiosk to have a tactile keyboard vs. a digital keyboard. Pictured with Burke is an IBM Anyplace kiosk.
Jola Moss, NCR Corp.'s entertainment industry and solution maketing director, demos NCR's Express Entertainment DVD kiosk and comments on the future of digital download solutions.
Digital View's Michael Robertson demos the mini-kiosk application built for high-end watch company Suunto.
At the Microsoft FutureVision Gallery, Media Cart vice president Ed Gross explains his company's smart cart, which tracks shopper movement and offers relevant offers and ads.
Bob Cooney, Ecast's vice president of business development, walks attendees through the features of the Ecast entertainment and digital merchandising system. The company currently has 10,000 of the units deployed.
Madix Store Fixtures demonstrated its ShelfCast interactive branding shelves, which integrate small touchscreens into traditional retail shelving. Content on the screens is tied in with the printed graphics and surrounding merchandise areas.
At the Microsoft FutureVision Gallery, crowds gathered around the large Multi-Touch Natural Kiosk, which allows users to browse product assortments through simple, intuitive controls.
Sylvain Perrier demonstrates Springboard Retail Networks' Concierge smart cart, which recently began a pilot installation at Food Lion.
At the Epson booth, Barry Wise of Wise Retail Consultants demos a touchscreen kiosk/projector system that allows shoppers to mix and match outfits that are projected onto a mannequin.
Peter Guenther, chief executive officer of Digital Aisle, demonstrates the interactive Virtual Beauty Consultant, which helps shoppers explore selected products and promotions.
Ed McGunn of Corporate Safe Specialists explains how deploying a kiosk equipped with a built-in business rated safe can help to create a closed-loop cash management system.
Voters in Oldham County, Ky. give mixed reviews of the rotary dial voting kiosks used there.
V. Miller Newton explains how the 2008 economic downturn will affect self-service.
David Drain explains why user/deployers should obtain membership in the Self-Service & Kiosk Association.
Video from KioskCom Self Service Expo 2008
A visit with Brian Ardinger of Nanonation, who demonstrates the company's use of Apple touchscreen devices as remote controls for digital signage.
Self-Service World and Kiosk Marketplace present a look at some of the exhibits and people from the KioskCom Las Vegas show.